**We are currently making some special discounts available to previous and new customers - please see below, or follow this link.** 

We are making some exciting developments at Total Success. If you would like further information please contact us.

 

CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (one day)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (one day)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (one day)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

Management Training / New Manager (two days)

Training the trainer (one day)

We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

****CURRENT SPECIAL OFFERS****

See below for information on our current special offers - you can download a form  HERE , or see below for further information and terms&conditions.

 

LOYALTY CUSTOMER DISCOUNTS

 I have attended a Total Success course and would like to benefit from the following discount(s) – please tick as applicable:

20% DISCOUNT ON ANY OPEN-COURSE IF BOOKED WITHIN 8 WEEKS OF ATTENDANCE ON ONE OF OUR TRAINING COURSES (full price £345+VAT p/p p/d)*

5% DISCOUNT ON IN-HOUSE TRAINING IF BOOKED WITHIN 8 WEEKS OF ATTENDANCE ON ONE OF OUR TRAINING COURSES (full price £895+VAT p/d)*

50% DISCOUNT IF YOU WOULD LIKE TO RE-ATTEND THE SAME COURSE AS A REFRESHER WITHIN 12 MONTHS (full price £345+VAT p/p p/d)**

50% DISCOUNT ON ANY OPEN-COURSE IF I CAN RECOMMEND A DELEGATE FOR COURSE I HAVE JUST ATTENDED (full price £345+VAT p/p p/d)***

 

CUSTOMER DISCOUNTS AVAILABLE TO ALL

10% DISCOUNT ON FULL PRICE ON MULTIPLE OPEN-COURSE BOOKINGS, IF BOOKING 2 OR MORE DELEGATES ON ANY ONE COURSE (full price £345+VAT p/p p/d). Please quote ‘MULTIPLE’ On Your Booking Form ****

 

TERMS AND CONDITIONS:

Payment is required within 30 days of receipt of invoice. A completed booking form is required for all new bookings – this will be emailed to you with your discount reference once you have returned this form. Discounts based on current prices at time of booking.

*This discount will only apply if booked within 8 weeks of course attendance.

** Booking must be made within 12 months of course attendance, detailing original invoice number.

***If you have attended a course, and can recommend a delegate, once they have booked and paid for their course, we can offer you a 50% discount on any open-course.

****All delegates must attend to receive discount.

 

OUR PREVIOUS CLIENTS INCLUDE:

Rothschild

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance