Stress Management training courses - UK: Free Newsletter, Podcast, training materials

Total Success

A different type of training

 

For more information:

 email us: tsuccess@dircon.co.uk

call us on (+44) 020 8269 1177 or fax us on (+44) 020 8305 0555

 

NEWSLETTER: Recognising and Combating Stress

  “Stress is like an iceberg. We can see one-eighth of it above, but what about what’s below?”

We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues.  Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it.  Our courses have a proven track record in stress reduction and managing stress at work.

If you are used to thinking that stress is something that makes you worry, you have the wrong idea of stress. Stress is many different kinds of things: happy things, sad things, allergic things, physical things. Many people carry enormous stress loads and they do not even realize it! Read on and find out how to recognise different stressors and techniques to combat these stressors - knowing that certain situations can be potentially stressful is a positive step towards improving your response, and the first step towards learning how to control stress, rather then allowing stress to control you.

** Stress Course Dates 2010: 

24th Feb // 11th Mar// 21st Apr // 13th May // 8th June // 23rd July //11th Aug // 21st Sept // 14th Oct // 9th Nov // 1st Dec

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Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (one day)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (one day)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (one day)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

Management Training / New Manager (two days)

Training the trainer (one day)


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

RECOGNISING STRESS

TO YOUR BODY, STRESS IS SYNONYMOUS WITH CHANGE

We are all familiar with "stress". Stress is when you are worried about losing your job, or being made redundant; worried about having enough money to pay your bills; worried about your mother when the doctor says she may need an operation. For most of us, stress is synonymous with worry. If something causes you to worry, then that worry equates to stress and chemical changes within the body, such as adrenalin.

 

Your body, however, has a much broader definition of stress, and this can be defined simply as change. Anything that causes a change in your life causes stress. It doesn't matter if it is a "good" change, or a "bad" change, both can be defined as stress. When you find your dream home and prepare to move, that is stress. If you break your leg, that is stress. If you embark on a new exercise regime, that is stress, even though your ultimate aim is to become healthier and happier. Good or bad, if it is a change in your normal routine, it is stress as far as your body is concerned. You may hear trainers suggesting a change in your exercise routine to 'shock' the system, which will result in faster weight loss and fitness gains.

 

Imagined changes are stressful, and this can be defined as "worrying". If you fear that you will not have enough money to pay your rent and bills, this fear causes worry and anxiety. This fear is not an actuality, but a fear of the possibility of not having enough money. Imagining you might win the lottery and dreaming of the possibilities also causes a change in your adrenalin levels. Whether the event is good or bad, imagining changes in your life is stressful. The body responds to stress by releasing adrenaline, the fight-or-flight scenario, to energise the body and 'fight off' the stress - after the adrenaline 'high', we get an energy crash, resulting in a further stress on the body

 

Stress can be defined by the following statements:

  • Anything that causes change in your daily routine is stressful.

  • Anything that causes change in your body health is stressful.

  • Imagined changes are just as stressful as real changes - worry, anxiety, excitement.

 

Let us look at several types of stress -- ones that are so commonplace that you might not even realise that they are stressful.

 

Emotional Stress

You may notice during a heated argument that adrenalin rush (the one the makes you say things that you may later regret!), and the 'comedown' after, while the body recovers from the 'mental exertion' - this is a 'bad' emotional stress. Imagine winning the lottery and the excitement that would come with that- the emotional 'high' - again, this is creating emotional stress, albeit a 'good' stress.

Stress Reduction Technique

In a heated argument, walk away from the situation before it escalates, and return when you are calmer and in a better frame of mind to deal with the issue rationally.

 

Illness

Catching a cold is a change in your body condition. When your physical condition changes due to illness, it causes a stress on the functioning of your body. A cold is a cold, however, a cold can cause physical fatigue while the body struggles to fight the infection.

Stress Reduction Technique

Give your body the opportunity to recover. Often we find that a cold can 'hang around' for a long time and this is because we attempt to carry on as normal. Remember, this is the body's signal to you to slow down and recharge.

 

Pushing Your Body Too Hard

A major source of stress is overdriving yourself. If you are working (or partying) 16 hours a day, you will have reduced your rest (recovery) time considerably. Sooner or later, the energy drain on your system will cause the body to fall behind in its repair work. There will not be enough time or energy for the body to fix broken cells, or replace used up brain neurotransmitters. Changes will occur in your body's internal environment. You will "hit the wall," "run out of gas". If you continue, permanent damage may be done. The body's fight to stay healthy in the face of the increased energy that your are expending is major stress.

Stress Reduction Technique

A good analogy is to think of the body like a bank: if you are saving (energy) and spending (energy) wisely, you will stay in credit; 'overspending', i.e. working/ partying too much without sufficient rest, will result in your body going into 'debt'.

 

Environmental Factors

Very hot or very cold climates can be stressful. Very high altitude may be a stress. Toxins or poisons are a stress. Each of these factors threatens to cause changes to your body's internal environment.

Stress Reduction Technique

Allow your body the time to acclimatise to the new environment, and don't attempt too much too soon.

 

Taking Responsibility for Another Person's Actions

When you take responsibility for another person's actions, changes occur in your life over which you have little or no control. Taking responsibility for another person's actions is a major stressor.

Stress Reduction Technique

Speaking to a trusted friend or confidant may help you to clarify your situation, possibly making the burden easier to carry.

 

Allergic Stress

Allergic reactions are a part of your body's natural defence mechanism. When confronted with a substance which your body considers toxic, your body will try to get rid of it, attack it, or somehow neutralise it. If it is something that lands in your nose, you might get a runny, sneezy nose. If it lands on your skin, you might get blistery skin. If you inhale it, you'll get wheezy lungs. If you eat it, you may break out in itchy red hives all over your body. Allergy is a definite stress, requiring large changes in energy expenditure on the part of your body's defence system to fight off what the body perceives as a dangerous attack by an outside toxin.

Stress Reduction Technique

An allergic response is your body's method of sending warning signals to you. Be aware of these signals and the potential stressors and avoid these whenever possible. With allergic stresses that are unavoidable, i.e. hayfever, make sure you are prepared for that time of the year and be ready with whatever remedy works for you.

 

OTHER USEFUL STRESS LINKS

 

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OUR PREVIOUS CLIENTS INCLUDE:

 

Rothschild

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

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TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules