**SPECIAL OFFER** POPULAR COURSES NOW AVAILABLE FOR £245+vat PER DAY - SEE BELOW FOR INFO

**We are currently making some special discounts available to previous and new customers - please follow this link.** 

 Please find information on our open-course schedule below. For in-house training, please contact us and we will be happy to discuss suitable dates with you.

 
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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (one day)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (one day)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (one day)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

Management Training / New Manager (two days)

Training the trainer (one day)


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

****CURRENT SPECIAL OFFERS****

Popular open-courses reduced to £245+VAT per person per day:

10% DISCOUNT ON FULL PRICE ON MULTIPLE OPEN-COURSE BOOKINGS, IF BOOKING 2 OR MORE DELEGATES ON ANY ONE COURSE (full price £345+VAT p/p p/d). Please quote ‘MULTIPLE’ On Your Booking Form.

You can download a form  HERE , or follow this link for further information and terms and conditions.

 


OPEN-COURSE SCHEDULE 2009

One day courses: £345+VAT per person
Two day courses: £690+VAT per person

Special Offer courses: £245+VAT per person per day

DOWNLOAD OPEN-COURSE BOOKING FORM

 

Course Title Apr 2009 May Jun Jul Aug Sept Oct Nov Dec
NEW '09 COURSE** PRESENTATION SKILLS (one day)       29 26 23      
Project management for non-project managers (One day)       7     12    
 Leadership and Team Building (One day)       14     13    
 Presentation Skills (Two days) **reduced to £490+VAT**     29/30       26/27   16/17
 Advanced Presentation skills (One day)     4   6   8   10
 PowerPoint Presentation Skills (One day)       17     15    
 Assertiveness Skills (One day)     3 15 10 14   16  
 Assertiveness and Managing conflict (One day)     18   17 15 19   14
 Dealing With Difficult People (One day)       24 25 22   23  
 Time Management (One day) **reduced to £245+VAT**     22 20 24 21 20 19 15
 Time management working with Microsoft Outlook (one day) **reduced to £245+VAT**     2   3   7   3
 Time management working with Microsoft Outlook 2007 (one day)

please contact the office for further information

 Train the Trainer (One day) **reduced to £245+VAT**     23 8 10 9 22   7
 Management Skills / New Manager Training (Two days)       27/28     5/6    
 Coaching for Managers (One day)         11     11  
 Letter and Report Writing (One day)         13     2  
 Interviewing Skills (One day)       21 21 3   18  
 Sales Training / Introduction to Selling (One day)     25     24     8
 Telephone Selling (One day) **reduced to £245+VAT**     8   18   14   1
 Appraisal Skills (One day) **reduced to £245+VAT**       30   10   12  
 Stress Management (One day)       16 20 28   24  
 Disciplinary Procedures and Correcting Poor   Performance (One day)

please contact the office for further information

 Negotiating Skills (One day) **reduced to £245+VAT**         4     5  
 Telephone Skills/Customer Care (One day)     1   5 16   3  

NEW '09 COURSE** Time Management and Stress Management (one day)

   

 

 

6

 

     
NEW '09 COURSE** Interviewing Skills for the Interviewee (one day)

please contact the office for further information

In-company Course Fees
All open courses can be trained as in-company courses. Our rates for in-company courses start from £895 + VAT for a one-day course. Please contact us to enquire about how we can supply you with a bespoke training course

DOWNLOAD IN-HOUSE BOOKING FORM

 

Seminars/ Conferences

If there are others in your organisation who would benefit from our courses, we would be delighted to discuss our range of in-house seminars. These can be tailor-made to suit your requirements and we offer flexible rates to suit your budget. Please contact us to discuss.


Fill out our Booking Information form for further information


Enter your full details including telephone number in the box below, detailing course requirements - Please don't forget to include your e-mail address or we will be unable to add your details

 

 


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OUR PREVIOUS CLIENTS INCLUDE:

 

Rothschild

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

HOME PAGE BOOKING A COURSE
-DATES&PRICES-
TRAINING PODCASTS TRAINING MATERIALS
-BUY ONLINE-
CLIENT TESTIMONIALS FREE TRAINING NEWSLETTER FAQs OUR UNIQUE SERVICES CONTACT US

 

TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales -