Managing projects is not easy, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with: · improving project management skills · managing projects effectively · becoming a great project manager The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques. This course is also a great option if you seek project management for junior staff in the workplace as it will informatively aid staff in planning successful projects. There are many benefits of being a project manager such as; better task management; increased self esteem; the ability to negotiate more effectively and reduce the stress which results from a lack of effective planning. Project management for non-project managers, Time Management, Time management working with Microsoft Outlook, Assertiveness, Management Skills and Stress Management are some of the courses trained by Total Success in London and throughout the UK. We have over 18 years experience training people on strategies to improve productivity and enhance self development.
** Course Dates 2010: 3rd March // 13th April // 5th May // 9th June // 6th July //4th Aug // 13th Sept // 5th Oct // 3rd Nov // 9th Dec
|
|||||||||
| HOME PAGE |
BOOKING A COURSE -DATES&PRICES- |
TRAINING PODCASTS |
TRAINING MATERIALS -BUY ONLINE- |
CLIENT TESTIMONIALS | FREE TRAINING NEWSLETTER | FAQs | OUR UNIQUE SERVICES | CONTACT US | |
|
CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS Appraisal skills (one day) - updated to include new legislation Assertiveness Skills (one day) Assertiveness and managing conflict (one day) Coaching for managers (one day) Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation Dealing with difficult people (one day) Interviewing skills (one day) - updated to cover current legislation Introduction to selling (two days) Leadership and team building (one day) Letter and report writing (one day) - updates include writing e-mails Negotiation skills (one day) Presentation skills (two days) PowerPoint Presentation skills (two days) Advanced Presentation skills (one day) Project planning for non-project managers (one day) Stress Management (one day) Telesales and Telemarketing (two days) Telephone skills and customer care (one day) Time Management (one day) Time management working with Microsoft Outlook (one day) Time management working with Microsoft Outlook 2007 (one day) The New Manager (six days) Training the trainer (one day) We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles How to structure a presentation Time management and working from home Assertiveness Self Assertion Analysis Customer Service on the telephone Telephone skills and Customer Care Organisational stress management Planning an appraisal and setting objectives Giving feedback in an appraisal The power of attitude in selling PowerPoint presentation tips and techniques |
Define the project. This can be summarised as PASS (Purpose, Authority, Strategy, Skills)
In the project definition, you will identify:
The purpose of your project and the net gain it should achieve The authority required for you to proceed to the planning stage The initial strategy for successful project completion An outline skills profile of the capabilities required for your project
Project purpose Projects evolve for two primary reasons A problem has occurred and requires correction to meet previous objectives An opportunity exists for a new development or improvement in performance
Problem projects involve putting right what ever has gone wrong. First you must identify the problem and then the actions required to return to the planned level of performance.
Project authority Projects fall into two general categories Those that can be completed within existing authority, resources or budget Those that need additional resources from inside or outside the organisation
If you require additional resources you will either need approval from senior management, or to persuade and negotiate with colleagues in other departments to support the project. These types of project authority can be broken down into:
Existing authority Negotiable authority - short term, negotiated authority Imposed authority - needing authority from senior management
You will have to consider carefully what you can do within the existing or negotiable authority you already possess, and which activities require further authority and what you must do to get it before you can proceed.
Project Definition And Strategy Even if your project does not require additional authority, you should develop a detailed definition of your project to justify proceeding to the planning stage.
The following eight steps are typical of the actions required in final project definition.
(1) Gather information, identify tasks, and consult with any project stakeholders.
(2) Define the purpose of your project in greater detail, emphasising likely gains.
(3) Evaluate the time and cost parameters required to achieve these project gains.
(4) Develop alternative strategies for achieving the project outcome you identified.
(5) Analyse each alternative strategy for quality of outcome versus cost versus time.
(6) Select the best strategy for maximum gain against minimum costs and/or time.
(7) Create a skills profile detailing the skill range needed to achieve your strategy.
(8) Report back to senior management to give information or to gain final approval.
Problem or opportunity projects These steps can be used to develop either problem related projects or opportunity related projects. Problem projects tend to be easier to strategise because you are dealing with a known situation. The corrective phase of a problem may mean rejecting previous commitments or directing staff who are not achieving the planned performance. You need to look at what is familiar from a new perspective and develop a strategy to achieve the results required within acceptable cost and time limits.
Look at the scenario below and work through the eight steps of the project definition.
The training section of a large organisation noticed that attendance on some of its technical courses had been falling off progressively over the past few months. Training evaluation forms completed during and after courses indicated satisfaction with the delivery of training sessions and the materials used, although the written comments on some of the forms questioned the relevance of some of the sessions to their actual work.
(1) Gather information, identify tasks, and consult with any project stakeholders.
(2) Define the purpose of your project in greater detail, emphasising likely gains.
(3) Evaluate the time and cost parameters required to achieve these project gains.
(4) Develop alternative strategies for achieving the project outcome you identified.
(5) Analyse each alternative strategy for quality of outcome versus cost versus time.
(6) Select the best strategy for maximum gain against minimum costs and/or time.
(7) Create a skills profile detailing the skill range needed to achieve your strategy.
(8) Report back to senior management to give information or to gain final approval.
Discuss your project definition notes with your line manager or a colleague to test you analysis then ask for ideas or suggestions before you develop your project further.
For more Project Management Newsletters, please click the links below:
Why is Project Management important? 10-Step guide to project planning
|
OUR PREVIOUS CLIENTS INCLUDE:
Thames Valley Police National Air Traffic Control Tesco Luton Borough Council Legal Services Commission Remploy Physiological Society British Retail Consortium University of East London Amnesty International Hyde Housing Carbon Trust Glaxo Smith Kline Game Conservancy Trust Serco Docklands Light Railway Suffolk County Council Thale Translink Tennyson Group Goldman Sachs Merseyside Police Mencap Renaissance Hotels Berners Hotel South East Essex College Johnson and Johnson Ernst and Young Toshiba London Borough of Greenwich Direct Line Insurance Rank Leisure Epilepsy Society Lloyds of London Bank of America Level 3 Communications Abbey Life Thistle Hotels Tetrapak Informa Group Marcus Evans Legal and General Nationwide Building Society Eurostar HJ Heinnz Halifax Barclays Global Investors BAE Systems Holmes Place Health Clubs Action Energy and the Carbon Trust British Airways STA Travel Ernst and Young London Borough of Greenwich The Royal Society Cancer Research The Film Council Pfizer Diageo London Chamber of Commerce Metro Newspaper Universal Pictures Nestle London Borough of Lambeth British Gas Age Concern ICI St John's Ambulance |
|||||||
| HOME PAGE |
BOOKING A COURSE -DATES&PRICES- |
TRAINING PODCASTS |
TRAINING MATERIALS -BUY ONLINE- |
CLIENT TESTIMONIALS | FREE TRAINING NEWSLETTER | FAQs | OUR UNIQUE SERVICES | CONTACT US | |
TOTAL SUCCESS PAGES:
Site Navigation aid - Links to all our web pages are listed below
- Training Pages -
Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care
- Newsletter Pages -
Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -
- NEW Newsletter Pages -
Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules