TRAINING PACKS FOR SALE: Interviewing Skills

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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (two days)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (two days)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (two days)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

The New Manager (six days)

Training the trainer (one day)

We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

 INTERVIEWING SKILLS

OVERVIEW: Our course will cover the practical skills needed to make recruitment interviews productive and focused. It will allow delegates to understand the stages of the recruitment process and how to conduct an effective interview so that they are able to attract the best candidates and choose the best person for the job.

Our courses allow all staff to benefit from enhanced interviewing skills.

• Session 1: Introduction, aims and agenda

• Session 2: Planning for an effective interview

• Session 3: Developing and Interview Plan and Structure

• Session 4: Opening the Interview

• Session 5: Asking Questions and probing for Information

• Session 6: Outlining Doubts and Closing the Interview

• Session 7: Dealing wit Difficult Interviewees

• Session 8: Interviewing and the Law

We offer 3 levels of training package:

GOLD for the novice trainer - £995+VAT+carriage*

*Carriage is charged at a rate of £9.00 within the UK for Royal Mail 'Next Day' Special Delivery. For delivery outside the Uk, please contact the office for a quote.

1. Full set of all the PowerPoint slides needed to run the course

2. Printable delegate 25 page workbook which doubles up as an open course workbook and handy reference booklet

3. A complete set of training handouts

4. Full course agendas

5. A complete set of trainer’s notes - our most comprehensive set of trainer’s course notes. At least 12 pages giving step by step instructions on how to run the course. This is ideal if you have not trained this course before as it will details all course activities - including exercises, workgroups, fun ice-breakers and role-play scenarios (if applicable)

6. Training plan for organising a training course including pre/post course questionnaires training development plans and all forms needed to run a successful course

7. A Train the Trainer guide - from training course logistics plus essentials for training and delivery of course materials

8. Real audio clips on actual course being trained - we will supply audio presentations of one of our trainers on the chosen course. Listen to how they interact with the audience as they train

9. Free entry to a Total Success training course - attend the course you have chosen and experience for yourself how the course is run by one of our experienced trainers

10. Online help and support - handy if you have further questions about the course

 

SILVER for the intermediate trainer - £495+VAT+carriage*

*Carriage is charged at a rate of £9.00 within the UK for Royal Mail 'Next Day' Special Delivery. For delivery outside the Uk, please contact the office for a quote.

1. Full set of all the PowerPoint slides needed to run the course

2. Printable delegate 40 page workbook which doubles up as an open course workbook and handy reference booklet

3. A complete set of training handouts

4. Full course agenda

5. A complete set of trainer’s notes - step by step instructions on how to run the course. This is ideal if you have not trained this course before and need more pointers on how to run the course and also includes all course activities.

6. Training plan for organising a training course including pre/post course questionnaires training development plans and all forms needed to run a successful course

7. A Trainer’s guide - from training course logistics plus essentials for training and delivery of course materials

 

BRONZE for the experienced trainer - £149+VAT+carriage*

*Carriage is charged at a rate of £9.00 within the UK for Royal Mail 'Next Day' Special Delivery. For delivery outside the Uk, please contact the office for a quote.

1. Full set of all the PowerPoint slides needed to run the course

2. Printable delegate 25 page workbook which doubles up as an open course workbook and handy reference booklet

3. A complete set of training handouts

4. All course activities

5. Full course agenda

6. 2 pages of trainer's notes and instructions on how to run the course including all course activities

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OUR PREVIOUS CLIENTS INCLUDE:

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance