Total Success

A different type of training

 

For more information:

 email us: tsuccess@dircon.co.uk

call us on (+44) 020 8269 1177 or fax us on (+44) 020 8305 0555

 

NEWSLETTER: Project Management

Why is Project Management Important?

Managing projects is not easy, but it is a crucial task in the workplace.  Our Project Management training course will present delegates with useful strategies that will assist them with:

·         organising projects

·         improving project management skills

·         managing  projects effectively 

·         project planning

·         becoming a great project manager

The course is designed to help delegates organise their workload while planning a project.  This is done with the aid of Gantt charts and project management templates, tools and techniques.   This course is also a great option if you seek project management for junior staff in the workplace as it will informatively aid staff in planning successful projects.

There are many benefits of being a project manager such as; better task management; increased self esteem; the ability to negotiate more effectively and reduce the stress which results from a lack of effective planning.

Project management for non-project managers, Time Management, Time management working with Microsoft Outlook,  Assertiveness, Management Skills and Stress Management are some of the courses trained by Total Success in London and throughout the UK. We have over 18 years experience training people on strategies to improve productivity and enhance self development.

 

** Course Dates 2010: 

3rd March // 13th April // 5th May // 9th June // 6th July //4th Aug // 13th Sept // 5th Oct // 3rd Nov // 9th Dec

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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Appraisal skills (one day) - updated to include new legislation

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation

Introduction to selling (two days)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Negotiation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (two days)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Telesales and Telemarketing (two days)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2007 (one day) 

The New Manager (six days)

Training the trainer (one day)


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

First of all, what is a project? It may be a business opportunity, such as a new product. Or it may simply be a problem which is scheduled for solution. Projects usually have the following characteristics:

 

·       Finite lifetime

·       Team responsibility for completion

·       Focused by a clear project definition

 

So what is project management? It is planning and controlling project activities to ensure goals and objectives are achieved on time, to the desired quality and within budget. It involves ensuring that a common level of understanding exists on the following issues:

 

·       What are we trying to achieve?

·       How will we know if we've succeeded?

·       What resources are available?

·       How should we plan and organise ourselves?

 

Who is involved in project management?

There could be four levels of hierarchy involved in planning and managing projects:

 

§  Corporate Centre - responsible for overall corporate strategy

 

§  Project Sponsor - the person who ultimately ‘owns’ the problem or project. The sponsor should have sufficient authority to make decisions and resolve conflicts, and be able to commit resources, both physical and budgetary to the project

 

§  Project Manager - the individual who is responsible for the day-to-day management of the project team, monitoring and reporting its progress, and delivering the final outcome

 

§  Project team members - the group of individuals executing the project. The team includes all the people assigned to the project, or who contribute towards it in a significant way

 

 

THE PROJECT MANAGER'S ROLE

The Project Manager is ultimately responsible for delivering a specific end result, within agreed quality, cost and time restraints. This requires a disciplined approach to ensure that:

 

·       The project is established and planned effectively

·       An appropriate project team is selected and established

·       Tasks are planned and scheduled

·       The project plan is implemented, and problems are resolved

·       On completion, results are reviewed, and the project team is disbanded

 

 

 

KEY SKILL SETS OF A PROJECT MANAGER

 

§  To identify areas of non-routine work suitable for project management methods

§  To set clear specifications and objectives to achieve the highest quality of outcome

§  To design a detailed budget to analyse and effectively predict project resource costs

§  To retain independence of mind and think flexibly during all stages of your project

§  To motivate staff directly or indirectly involved with the completion of your project

§  To recognise and resolve problems, conflicts and differences that arise in projects

§  To negotiate for the resources required by your project at the appropriate time

§  To monitor progress against the budget and schedule you set out for your project

§  To measure project performance against the quality of outcome objectives set by you

§  To communicate effectively with all concerned before, during and after completion

 

 

FIVE KEY PROJECT MANAGEMENT STAGES

To give your project every chance of success you will need a staged process to work through, to ensure that all the requirements of effective project management are covered.

 

1.   Project definition and proposal

This is when you develop the purpose of the project into an initial definition of potential gain against time and cost required. You then create an initial strategy and skills profile to achieve the defined results. This creates your proposal that is verified by the project stakeholders.

 

2.   Overview planning

The project is broken down into a sequence of activities that allow you to oversee the project and communicate this breakdown to the project team.

 

3.   Detailed planning and scheduling

Once the overall plan has been agreed you begin to detail the specifications for each of the major activities, agree objectives with the key staff responsible and for each activity, budget for the resources required, and create a project summary sheet for use during the implementation stage.

 

4.   Managing implementation

Once work begins, your role is to co-ordinate progress and control quality, time and cost factors. You need to get and give feedback on progress, inspect results, negotiate for resources, and resolve any conflict or problems threatening to delay the progress of your project.

 

5.   Post implementation review

This is where you check results against the quality targets from your specifications, ensuring that all objectives have been met within planned times, and analyse budget outcomes. You then report results to senior management and other interested parities, giving full recognition to staff for achievement.

 

For more Project Management Newsletters, please click the links below:

 

Project Management

Project definition and proposal

Estimating time accurately

10-Step guide to project planning

Project progress meetings

 

 

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OUR PREVIOUS CLIENTS INCLUDE:

 

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

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TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules