Managing projects is not easy, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with: · improving project management skills · managing projects effectively · becoming a great project manager The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques. This course is also a great option if you seek project management for junior staff in the workplace as it will informatively aid staff in planning successful projects. There are many benefits of being a project manager such as; better task management; increased self esteem; the ability to negotiate more effectively and reduce the stress which results from a lack of effective planning. Project management for non-project managers, Time Management, Time management working with Microsoft Outlook, Assertiveness, Management Skills and Stress Management are some of the courses trained by Total Success in London and throughout the UK. We have over 18 years experience training people on strategies to improve productivity and enhance self development.
** Course Dates 2010: 3rd March // 13th April // 5th May // 9th June // 6th July //4th Aug // 13th Sept // 5th Oct // 3rd Nov // 9th Dec
|
||||||||
| HOME PAGE |
BOOKING A COURSE -DATES&PRICES- |
TRAINING PODCASTS |
TRAINING MATERIALS -BUY ONLINE- |
CLIENT TESTIMONIALS | FREE TRAINING NEWSLETTER | FAQs | OUR UNIQUE SERVICES | CONTACT US |
|
CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS Appraisal skills (one day) - updated to include new legislation Assertiveness Skills (one day) Assertiveness and managing conflict (one day) Coaching for managers (one day) Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation Dealing with difficult people (one day) Interviewing skills (one day) - updated to cover current legislation Introduction to selling (two days) Leadership and team building (one day) Letter and report writing (one day) - updates include writing e-mails Negotiation skills (one day) Presentation skills (two days) PowerPoint Presentation skills (two days) Advanced Presentation skills (one day) Project planning for non-project managers (one day) Stress Management (one day) Telesales and Telemarketing (two days) Telephone skills and customer care (one day) Time Management (one day) Time management working with Microsoft Outlook (one day) Time management working with Microsoft Outlook 2007 (one day) The New Manager (six days) Training the trainer (one day) We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles How to structure a presentation Time management and working from home Assertiveness Self Assertion Analysis Customer Service on the telephone Telephone skills and Customer Care Organisational stress management Planning an appraisal and setting objectives Giving feedback in an appraisal The power of attitude in selling PowerPoint presentation tips and techniques |
First of all, what is a project? It may be a business opportunity, such as a new product. Or it may simply be a problem which is scheduled for solution. Projects usually have the following characteristics:
· Finite lifetime · Team responsibility for completion · Focused by a clear project definition
So what is project management? It is planning and controlling project activities to ensure goals and objectives are achieved on time, to the desired quality and within budget. It involves ensuring that a common level of understanding exists on the following issues:
· What are we trying to achieve? · How will we know if we've succeeded? · What resources are available? · How should we plan and organise ourselves?
Who is involved in project management? There could be four levels of hierarchy involved in planning and managing projects:
§ Corporate Centre - responsible for overall corporate strategy
§ Project Sponsor - the person who ultimately ‘owns’ the problem or project. The sponsor should have sufficient authority to make decisions and resolve conflicts, and be able to commit resources, both physical and budgetary to the project
§ Project Manager - the individual who is responsible for the day-to-day management of the project team, monitoring and reporting its progress, and delivering the final outcome
§ Project team members - the group of individuals executing the project. The team includes all the people assigned to the project, or who contribute towards it in a significant way
THE PROJECT MANAGER'S ROLE The Project Manager is ultimately responsible for delivering a specific end result, within agreed quality, cost and time restraints. This requires a disciplined approach to ensure that:
· The project is established and planned effectively · An appropriate project team is selected and established · Tasks are planned and scheduled · The project plan is implemented, and problems are resolved · On completion, results are reviewed, and the project team is disbanded
KEY SKILL SETS OF A PROJECT MANAGER
§ To identify areas of non-routine work suitable for project management methods § To set clear specifications and objectives to achieve the highest quality of outcome § To design a detailed budget to analyse and effectively predict project resource costs § To retain independence of mind and think flexibly during all stages of your project § To motivate staff directly or indirectly involved with the completion of your project § To recognise and resolve problems, conflicts and differences that arise in projects § To negotiate for the resources required by your project at the appropriate time § To monitor progress against the budget and schedule you set out for your project § To measure project performance against the quality of outcome objectives set by you § To communicate effectively with all concerned before, during and after completion
FIVE KEY PROJECT MANAGEMENT STAGES To give your project every chance of success you will need a staged process to work through, to ensure that all the requirements of effective project management are covered.
1. Project definition and proposal This is when you develop the purpose of the project into an initial definition of potential gain against time and cost required. You then create an initial strategy and skills profile to achieve the defined results. This creates your proposal that is verified by the project stakeholders.
2. Overview planning The project is broken down into a sequence of activities that allow you to oversee the project and communicate this breakdown to the project team.
3. Detailed planning and scheduling Once the overall plan has been agreed you begin to detail the specifications for each of the major activities, agree objectives with the key staff responsible and for each activity, budget for the resources required, and create a project summary sheet for use during the implementation stage.
4. Managing implementation Once work begins, your role is to co-ordinate progress and control quality, time and cost factors. You need to get and give feedback on progress, inspect results, negotiate for resources, and resolve any conflict or problems threatening to delay the progress of your project.
5. Post implementation review This is where you check results against the quality targets from your specifications, ensuring that all objectives have been met within planned times, and analyse budget outcomes. You then report results to senior management and other interested parities, giving full recognition to staff for achievement.
For more Project Management Newsletters, please click the links below:
Project definition and proposal 10-Step guide to project planning
|
OUR PREVIOUS CLIENTS INCLUDE:
Thames Valley Police National Air Traffic Control Tesco Luton Borough Council Legal Services Commission Remploy Physiological Society British Retail Consortium University of East London Amnesty International Hyde Housing Carbon Trust Glaxo Smith Kline Game Conservancy Trust Serco Docklands Light Railway Suffolk County Council Thale Translink Tennyson Group Goldman Sachs Merseyside Police Mencap Renaissance Hotels Berners Hotel South East Essex College Johnson and Johnson Ernst and Young Toshiba London Borough of Greenwich Direct Line Insurance Rank Leisure Epilepsy Society Lloyds of London Bank of America Level 3 Communications Abbey Life Thistle Hotels Tetrapak Informa Group Marcus Evans Legal and General Nationwide Building Society Eurostar HJ Heinnz Halifax Barclays Global Investors BAE Systems Holmes Place Health Clubs Action Energy and the Carbon Trust British Airways STA Travel Ernst and Young London Borough of Greenwich The Royal Society Cancer Research The Film Council Pfizer Diageo London Chamber of Commerce Metro Newspaper Universal Pictures Nestle London Borough of Lambeth British Gas Age Concern ICI St John's Ambulance |
||||||
| HOME PAGE |
BOOKING A COURSE -DATES&PRICES- |
TRAINING PODCASTS |
TRAINING MATERIALS -BUY ONLINE- |
CLIENT TESTIMONIALS | FREE TRAINING NEWSLETTER | FAQs | OUR UNIQUE SERVICES | CONTACT US |
TOTAL SUCCESS PAGES:
Site Navigation aid - Links to all our web pages are listed below
- Training Pages -
Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care
- Newsletter Pages -
Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -
- NEW Newsletter Pages -
Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules