Since 1995 total success trainers worked with many well-known organisation to help with their training and staff development. You’ll notice from our extensive client list many names that you will recognise that we pride ourselves on our ability to work with organisations of all sizes large and small. We have worked with private companies, public companies, charities, not-for-profit organisations and are prior to help all of them to improve their people development and training skills.

House of Commons

Shell Gas Direct

University of Birmingham

Linked In

London Borough of Islington


Tower Hamlets Homes

Careers Wales West

All Nippon Airways

Somerston Hotels Ltd


CI Shipping


Tikkurila Oyj

Marlin Apartments

Local Government Boundary Commission for England


Thames Valley Police

National Air Traffic Control


Luton Borough Council

Legal Services Commission


Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust


Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police


Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young


London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels


Informa Group

Marcus Evans

Legal and General

Nationwide Building Society


HJ Heinnz


Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Lewisham

The Royal Society

Cancer Research

The Film Council



London Chamber of Commerce

Metro Newspaper

Universal Pictures


London Borough of Lambeth

British Gas

Age Concern


St John’s Ambulance

Comments from Clients

“The trainer provided for this event was very competent and took a lot of trouble to check what type of experience people already had and what sort of thing they were planning to deliver prior to the course.

The participants all enjoyed the course and were very positive about have a genuine chance to ‘practice’ in a less threatening environment.  A booklet to accompany the course was given to everyone, it is comprehensive (without being too long!) and very well written.  Overall it was an excellent course and should the need arise I would book it again.”  Jo Livestone, London Borough of Lewisham, Train The Trainer 

“All of the feedback I have had from the attendees has been extremely positive – with individuals complimenting how relevant and useful the material covered was.  I hope that this should make a real difference to the level of Customer Services we are able to provide to our customers.” Helen Lacey, Shell Gas Direct, Telephone Skills and Customer Care

“As an unqualified but experienced trainer, I employed the services of Total Success Training to both help me formalise skills and techniques I already used, and to learn about others to help me train more effectively. I had approached several companies who appeared to provide the service I required, but found right from their first contact with me that Total Success were the only one to understand my requirements right from their first contact with me. I was assigned a specific trainer who was happy to create and deliver a course tailored for my needs. Lots of useful handouts and documentation was provided to make sure I remembered what I had been taught, and the trainer went out of his way to follow up on any questions I had following the session. I would certainly work with Total Success in future; a big thank you to Sherina, Warren and the team for all your help and hard work!” Alison Bamforth, New Vision, Customer Care and Communication Skills – Train The Trainer