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DTSTART:20180101T000000
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DTSTART;TZID=UTC:20190114T093000
DTEND;TZID=UTC:20190114T173000
DTSTAMP:20260420T030247
CREATED:20180501T113517Z
LAST-MODIFIED:20181011T160354Z
UID:7117-1547458200-1547487000@www.totalsuccess.co.uk
SUMMARY:Telephone Skills and Customer Care – 1 day
DESCRIPTION:If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/telephone-skills-and-customer-care-1-day-13-2019-01-14/2019-01-14/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Selling and Customer Service,Telephone Skills and Customer Care - 1 Day
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