Events for November 2018

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Calendar of Events

Calendar of Events
Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
			1	2	3	4
5	6	7	8 The New Manager – 2 day	9 The New Manager – 2 day	10	11
12 Interview skills for the interviewee Leadership and Team Building – 1 day	13 Presentation Skills 2 day Appraisal Skills – 1 day	14 Presentation Skills 2 day Telesales and Telemarketing – 1 day	15 Introduction to Selling – 1 day Time Management – 1 day	16 Coaching for Managers – 1 day	17	18
19	20	21 Disciplinary Procedures – 1 day Presentation Skills 1 day	22 Managing the Difficult Appraisal – 1 day Stress Management – 1 day	23 Time Management with Microsoft Outlook – 1 day Training the Trainer – 1 day	24	25
26 Managing Meetings	27 Dealing With Difficult People – 1 day Assertiveness Skills – 1 day	28 Letter and Report Writing – 1 day Advanced Presentation Skills – 1 day	29 Customer Service & Customer Care 1 day	30 Assertiveness and Managing Conflict – 1 day PowerPoint Presentation Skills – 1 day

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