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Events for 28/10/19

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9:30 am

Dealing With Difficult People – 1 day

28/10/19 at 9:30 am - 5:30 pm
&Meetings, Threadneedle St, 32 Threadneedle St
London, EC2R 8AY United Kingdom
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£295.00

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

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Interviewing Skills – 1 day

28/10/19 at 9:30 am - 5:30 pm
&Meetings, Threadneedle St, 32 Threadneedle St
London, EC2R 8AY United Kingdom
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£295.00

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

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Complaint Handling – 1 Day

28/10/19 at 9:30 am - 5:00 pm
&Meetings, Threadneedle St, 32 Threadneedle St
London, EC2R 8AY United Kingdom
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£295.00

This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.

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