9:30 am
Assertiveness Skills – 1 day
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Delegation Skills
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
Find out more »Managing the Difficult Appraisal – 1 day
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Find out more »Account Management – 1 Day
The primary responsibilities of account managers are to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. Full Course Details
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