9:30 am
Letter and Report Writing – 1 day
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Delegation Skills – Live Remote Virtual Training
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
Find out more »Complaint Handling – 1 Day
This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.
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