Total Success Training

Interviewing Skills – CPD Accredited - Live Remote Virtual Training
2023-01-06 09:30 - 15:30 UTC | Zoom virtual meeting, London, United Kingdom
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structue better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Full Course Details

Stress Management – 1 Day Live Remote Virtual Training - CPD accredited
2023-01-20 09:30 - 15:30, 2023-02-15 09:30 - 15:30 | Zoom virtual meeting, London, United Kingdom
We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work.
Full Course Details

Train the Trainer – 1 day - CPD Accredited - Live remote course
2023-01-23 09:30 - 15:30, 2023-02-20 09:30 - 15:30, 2023-03-15 09:30 - 15:30, 2023-05-03 09:30 - 15:30, 2024-04-15 09:30 - 15:30 | Zoom virtual meeting, London, United Kingdom
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Live Remote Virtual Course
This course will be run virtually via Zoom.com.
The course will start at 9.45 for registration and pre-course work assignments.
Timings: 9.45-10.00 Log in and system check
10.00-12.30 Morning
1.00-3.30 Afternoon
The course will be hosted on Zoom.com and once you have booked we will send the following files:

Pre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction
The handouts we will be using on the course.
A course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day
A full set of the activities you’ll be doing on the course. These can be completed before the course, but this is not essential
A link to zoom.com with all the information needed to access the programme via your computer
A post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.

Please ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account.
Full Course Details

Stress Management – 1 day training course - Face to Face Workshop
2023-01-30 09:30 - 16:00, 2023-02-27 09:30 - 16:00, 2023-08-14 09:30 - 16:00, 2024-03-13 09:30 - 16:00, 2024-04-22 09:30 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover

Recognising your own stressors
Personality types and reactions to stress
How your beliefs and perceptions cause stress
Managing yourself
Does your job cause stress?
What else causes stress?
Developing a stress strategy
Developing strategies for stress management
Self Management
Managing change
Relaxation techniques
Assertiveness skills
Planning your next step
Course action planning

Full Course Details

Interviewing Skills – CPD Accredited - Face to Face training course
2023-01-30 09:30 - 16:00, 2024-05-20 09:30 - 16:00, 2024-06-03 09:30 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Morning

Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview

Afternoon

Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork

Full Course Details

Training the Trainer – 1 day - CPD Accredited Course - Face to Face training workshop
2023-02-06 09:30 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
This one-day CPD accredited course is essential if you have just been promoted to a training or coaching role or you are an experienced trainer wish to refresh your training skills. This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Training the Trainer CPD Accredited – 1 day course agenda
Morning – 9.30-1.00

principles of training and learning
working with different learning styles
how to write and structure a course
using online training platforms, whiteboards, flip charts, PowerPoint, handouts and workbooks
the importance of planning, and timing
how to keep the training interesting

Afternoon – 2.00-4.00

delivery skills maximising body language and communication
the importance of constructive feed back
group control and handling difficult trainees
one to one training
presentation and communication skills

Full Course Details

Training the Trainer – 1 day - CPD Accredited Course - Live remote training course
2023-02-08 09:30 - 15:30, 2023-03-08 09:30 - 15:30 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
This one-day CPD accredited course is essential if you have just been promoted to a training or coaching role or you are an experienced trainer wish to refresh your training skills. This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Training the Trainer CPD Accredited – 1 day course agenda
Morning – 9.45-12.30

principles of training and learning
working with different learning styles
how to write and structure a course
using online training platforms, whiteboards, flip charts, PowerPoint, handouts and workbooks
the importance of planning, and timing
how to keep the training interesting

Afternoon – 1.00-3.30

delivery skills maximising body language and communication
the importance of constructive feed back
group control and handling difficult trainees
one to one training
presentation and communication skills

Full Course Details

Interviewing Skills – CPD Accredited - Live Remote Virtual Training
2023-02-13 09:30 - 15:30, 2023-03-03 09:30 - 15:30, 2023-04-25 09:30 - 15:30 | Zoom virtual meeting, London, United Kingdom
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structue better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Agenda

Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview
Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork

Full Course Details

Training the Trainer – 1 day - CPD Accredited Course - Face to Face training
2023-03-06 09:30 - 16:00, 2023-04-03 09:30 - 16:00, 2024-04-04 09:30 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
This one-day CPD accredited course is essential if you have just been promoted to a training or coaching role or you are an experienced trainer wish to refresh your training skills. This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Training the Trainer CPD Accredited – 1-day course agenda
Morning

principles of training and learning
working with different learning styles
how to write and structure a course
using online training platforms, whiteboards, flip charts, PowerPoint, handouts and workbooks
the importance of planning, and timing
how to keep the training interesting

Afternoon

delivery skills maximising body language and communication
the importance of constructive feed back
group control and handling difficult trainees
one to one training
presentation and communication skills

Full Course Details

Interviewing Skills – CPD Accredited - Face to Face classroom training course
2023-03-13 09:30 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structue better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Morning – 9.30-1.00

Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview

Afternoon – 2.00-5-4.00

Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork

Full Course Details

Interviewing Skills – CPD Accredited - Live remote training course
2023-03-30 09:30 - 15:30 | Zoom virtual meeting, London, United Kingdom
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structue better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Morning 9.45-12.30

Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview

Afternoon – 1.00-3.30

Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork

Full Course Details

Interviewing Skills – CPD Accredited - 1 Day Face to Face Training Course
2023-04-11 10:00 - 16:00 | The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS, 10 Whitechapel High St, London, E1 8QS, United Kingdom

Stress Management – 1 day - Live remote training course
2024-03-06 09:30 - 15:30, 2024-04-10 09:30 - 15:30 | Zoom virtual meeting, London, United Kingdom
