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DTSTART;TZID=UTC:20260505T093000
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SUMMARY:Assertiveness and Managing Conflict – Face to face workshop -  1 day
DESCRIPTION:This Assertiveness and Managing Conflict course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go unnoticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-face-to-face-workshop-1-day-8/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
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DTSTART;TZID=UTC:20260507T093000
DTEND;TZID=UTC:20260507T153000
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SUMMARY:Assertiveness and Managing Conflict – Live remote virtual - 1 day course
DESCRIPTION:This Assertiveness and Managing Conflict course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \nAgenda \n\nIntroduction/course aims and objectives\nRecognising assertive\, aggressive and passive behaviors\nDeveloping assertive body language\nQuestionnaire-Assertiveness style analysis\nRecognising classic profiles of difficult people\nHandling aggressive behaviours in others\nUnderstanding the causes of conflict\nPreparing for conflict situations\nHandling conflict assertively\nMediation skills and conflict resolution\n\nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nAll live\, remote training courses will cover the same content as our normal courses but will start at 9.45 and finish at 3.30 (with 30 mins for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-live-remote-virtual-1-day-course-4/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
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