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DTSTART;TZID=UTC:20240823T093000
DTEND;TZID=UTC:20240823T153000
DTSTAMP:20260413T135109
CREATED:20210113T150211Z
LAST-MODIFIED:20240321T144747Z
UID:12759-1724405400-1724427000@www.totalsuccess.co.uk
SUMMARY:Introduction to Selling - Sales training course – 1 day live remote training
DESCRIPTION:This Introduction to Selling – Sales training course is a valuable foundation course that is highly structured\, interactive and focuses on bringing out the best of our delegates in a supportive environment. Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’. \nThis one day course covers: \nSales planning; how to manage objections; communicating confidently; asking questions to uncover customer needs; keeping control of the call; selling benefits and making great appointments.  It is written with both the customer and the organisation in mind to maximise on potential sales. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details \n  \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/introduction-to-selling-sales-training-course-1-day-live-remote-training-12/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Introduction to Selling - 1 Day,Selling and Customer Service
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240823T093000
DTEND;TZID=UTC:20240823T153000
DTSTAMP:20260413T135109
CREATED:20200925T163102Z
LAST-MODIFIED:20240307T144806Z
UID:11694-1724405400-1724427000@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – Live Virtual Remote Training - 1 Day - CPD Accredited
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-live-virtual-remote-training-1-day-cpd-accredited-7/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240822T093000
DTEND;TZID=UTC:20240822T153000
DTSTAMP:20260413T135109
CREATED:20210111T164245Z
LAST-MODIFIED:20250311T235833Z
UID:12603-1724319000-1724340600@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – 1 day - CPD accredited training course - Live remote course
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with: \n\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-live-remote-course-11/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240819T093000
DTEND;TZID=UTC:20240820T160000
DTSTAMP:20260413T135109
CREATED:20200218T103418Z
LAST-MODIFIED:20240414T225131Z
UID:10483-1724059800-1724169600@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-23/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240815T093000
DTEND;TZID=UTC:20240816T153000
DTSTAMP:20260413T135109
CREATED:20201231T181734Z
LAST-MODIFIED:20231214T160639Z
UID:12113-1723714200-1723822200@www.totalsuccess.co.uk
SUMMARY:Train the Trainer - Writing\, structuring and delivering live remote training courses via Zoom - 2 Day - CPD accredited
DESCRIPTION:Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom\, Teams or Webex. \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/train-the-trainer-writing-structuring-and-delivering-live-remote-training-courses-via-zoom-2-day-cpd-accredited-11/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:structuring and delivering live remote training courses,Train the Trainer - Writing and structuring live online training,Training the Trainer – 2 Day
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240815T093000
DTEND;TZID=UTC:20240815T153000
DTSTAMP:20260413T135109
CREATED:20201230T173254Z
LAST-MODIFIED:20240227T164813Z
UID:12041-1723714200-1723735800@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day - Live remote virtual training course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-live-remote-virtual-training-course-16/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Account Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240807T093000
DTEND;TZID=UTC:20240807T153000
DTSTAMP:20260413T135109
CREATED:20210111T160318Z
LAST-MODIFIED:20240416T165652Z
UID:12581-1723023000-1723044600@www.totalsuccess.co.uk
SUMMARY:PowerPoint Presentation Skills – Live Remote Virtual Training - 1 day course
DESCRIPTION:This CPD accredited training course will teach you the skills and techniques that will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/powerpoint-presentation-skills-live-remote-virtual-training-1-day-course-7/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Powerpoint Presentation Skills - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240806T093000
DTEND;TZID=UTC:20240806T160000
DTSTAMP:20260413T135109
CREATED:20230505T135707Z
LAST-MODIFIED:20240307T150515Z
UID:14872-1722936600-1722960000@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-16/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240805T093000
DTEND;TZID=UTC:20240806T153000
DTSTAMP:20260413T135109
CREATED:20210112T001917Z
LAST-MODIFIED:20240414T225205Z
UID:12652-1722850200-1722958200@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day - CPD accredited course - Live remote course
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. This two-day CPD accredited training course teaches you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nAgenda\n\nIntroduction/aims/objectives\nPresentation principles\nOne minute presentations and critique\nEstablishing presentation aims and key messages\nCreating powerful beginnings and endings\nKeeping audience attention\nPresenting with PowerPoint\nOvercoming fear\nVoice projection skills – techniques to improve your vocal image.\nEssential body language – maximise your non-verbal image\nVideo critique – all presentations will be videoed for objective assessment\nFinal paperwork and course close\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-cpd-accredited-course-live-remote-course-6/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240805T093000
DTEND;TZID=UTC:20240805T160000
DTSTAMP:20260413T135109
CREATED:20210111T164911Z
LAST-MODIFIED:20240414T214936Z
UID:12613-1722850200-1722873600@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – Face to Face 1 day - CPD accredited training course
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with:\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240730T093000
DTEND;TZID=UTC:20240730T160000
DTSTAMP:20260413T135109
CREATED:20230504T111635Z
LAST-MODIFIED:20240227T151031Z
UID:14683-1722331800-1722355200@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-face-to-face-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240726T093000
DTEND;TZID=UTC:20240726T153000
DTSTAMP:20260413T135109
CREATED:20200925T163032Z
LAST-MODIFIED:20240307T144723Z
UID:11693-1721986200-1722007800@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – Live Virtual Remote Training - 1 Day - CPD Accredited
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-live-virtual-remote-training-1-day-cpd-accredited-6/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240722T093000
DTEND;TZID=UTC:20240723T160000
DTSTAMP:20260413T135109
CREATED:20210804T160742Z
LAST-MODIFIED:20240414T225101Z
UID:13233-1721640600-1721750400@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-course-cpd-accredited-open-face-to-face-workshop-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240718T093000
DTEND;TZID=UTC:20240719T153000
DTSTAMP:20260413T135109
CREATED:20200925T140436Z
LAST-MODIFIED:20231214T160526Z
UID:11665-1721295000-1721403000@www.totalsuccess.co.uk
SUMMARY:Train the Trainer - Writing\, structuring and delivering live remote training courses via Zoom - 2 Day - CPD accredited
DESCRIPTION:Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom\, Teams or Webex. \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/train-the-trainer-writing-structuring-and-delivering-live-remote-training-courses-via-zoom-2-day-cpd-accredited-4/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:structuring and delivering live remote training courses,Train the Trainer - Writing and structuring live online training,Training the Trainer – 2 Day
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240718T093000
DTEND;TZID=UTC:20240718T153000
DTSTAMP:20260413T135109
CREATED:20201230T172624Z
LAST-MODIFIED:20240227T164734Z
UID:12033-1721295000-1721316600@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day - Live remote virtual training course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-live-remote-virtual-training-course-12/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Account Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240717T093000
DTEND;TZID=UTC:20240717T160000
DTSTAMP:20260413T135109
CREATED:20211231T191053Z
LAST-MODIFIED:20240209T021721Z
UID:13796-1721208600-1721232000@www.totalsuccess.co.uk
SUMMARY:Managing Meetings & Remote Meetings - Face to Face Course
DESCRIPTION:People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group\, using the power of persuasion and reaching agreement constructively. \nThis course will enable people to organise and chair meeting that are more effective and more motivating for those that attend. \nAgenda \n\nThe eight Golden rules of running the effective meeting\nEstablishing the aims and purpose of meetings\nTypical roles of participants within the meeting\nHow to construct the perfect agenda\nOpening the meeting and establishing ground rules\nManaging the social objective against the task objective\nKeeping the meeting on track and meaningful\nRules for effective tele/video conferencing\nEffective communication skills within meetings\nListening and questioning skills; summarising and giving feedback\nEstablishing priorities within the meeting\nHow to set realistic objectives\nUnderstanding how groups work within the meeting environment to create effective action points\nHandling conflict within meetings\nDealing with difficult people – talkative\, aggressive\, obstructive\, and unresponsive behaviours\nHow to evaluate the meeting and track outcomes\nAvoiding the common pitfalls that cause meeting to fail\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.30 for registration and pre-course work assignments. \nTimings:       9.30-10.00 Introductions \n10.00-1.00 Morning \n2.00-4.00 Afternoon \nThe course will be a face to face training course and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-meetings-remote-meetings-face-to-face-course-11/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Meetings
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240717T093000
DTEND;TZID=UTC:20240717T153000
DTSTAMP:20260413T135109
CREATED:20201231T171716Z
LAST-MODIFIED:20240626T073154Z
UID:12086-1721208600-1721230200@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – Live Remote Virtual Training Course - CPD Accredited
DESCRIPTION:This CPD Accredited one-day appraisal and performance review course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-live-remote-virtual-training-course-cpd-accredited-11/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Appraisal Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240715T093000
DTEND;TZID=UTC:20240715T160000
DTSTAMP:20260413T135109
CREATED:20210601T222028Z
LAST-MODIFIED:20240319T230757Z
UID:13017-1721035800-1721059200@www.totalsuccess.co.uk
SUMMARY:Stress Management – 1 day training course - Face to Face Workshop
DESCRIPTION:We provide training courses for managing stress\, handling stress\, reducing stress\, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover \n\nRecognising your own stressors\nPersonality types and reactions to stress\nHow your beliefs and perceptions cause stress\nManaging yourself\nDoes your job cause stress?\nWhat else causes stress?\nDeveloping a stress strategy\nDeveloping strategies for stress management\nSelf Management\nManaging change\nRelaxation techniques\nAssertiveness skills\nPlanning your next step\nCourse action planning\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/stress-management-1-day-training-course-face-to-face-workshop/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Other Courses,Stress Management - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240710T093000
DTEND;TZID=UTC:20240710T153000
DTSTAMP:20260413T135109
CREATED:20230511T141532Z
LAST-MODIFIED:20240416T165111Z
UID:15251-1720603800-1720625400@www.totalsuccess.co.uk
SUMMARY:PowerPoint Presentation Skills – Live Remote Virtual Training - 1 day course
DESCRIPTION:This CPD accredited training course will teach you the skills and techniques that will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/powerpoint-presentation-skills-live-remote-virtual-training-1-day-course-16/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Powerpoint Presentation Skills - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240709T093000
DTEND;TZID=UTC:20240709T160000
DTSTAMP:20260413T135109
CREATED:20201231T174016Z
LAST-MODIFIED:20240307T121016Z
UID:12090-1720517400-1720540800@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – 1 day - CPD Accredited - Face to Face training course
DESCRIPTION:This one-day CPD accredited appraisal and performance review course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-1-day-cpd-accredited-face-to-face-training-course-6/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Appraisal Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240708T093000
DTEND;TZID=UTC:20240709T153000
DTSTAMP:20260413T135109
CREATED:20200913T214915Z
LAST-MODIFIED:20240414T225033Z
UID:11416-1720431000-1720539000@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day - CPD accredited course - Live remote course
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. This two-day CPD accredited training course teaches you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nAgenda\n\nIntroduction/aims/objectives\nPresentation principles\nOne minute presentations and critique\nEstablishing presentation aims and key messages\nCreating powerful beginnings and endings\nKeeping audience attention\nPresenting with PowerPoint\nOvercoming fear\nVoice projection skills – techniques to improve your vocal image.\nEssential body language – maximise your non-verbal image\nVideo critique – all presentations will be videoed for objective assessment\nFinal paperwork and course close\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-cpd-accredited-course-live-remote-course-4/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240708T093000
DTEND;TZID=UTC:20240708T160000
DTSTAMP:20260413T135109
CREATED:20210109T125756Z
LAST-MODIFIED:20240521T104947Z
UID:12476-1720431000-1720454400@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-8/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240702T093000
DTEND;TZID=UTC:20240702T160000
DTSTAMP:20260413T135109
CREATED:20230504T111316Z
LAST-MODIFIED:20240227T150924Z
UID:14681-1719912600-1719936000@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-face-to-face-course-4/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240628T093000
DTEND;TZID=UTC:20240628T153000
DTSTAMP:20260413T135109
CREATED:20210113T145434Z
LAST-MODIFIED:20240321T144327Z
UID:12745-1719567000-1719588600@www.totalsuccess.co.uk
SUMMARY:Introduction to Selling - Sales training course – 1 day live remote training
DESCRIPTION:This Introduction to Selling – Sales training course is a valuable foundation course that is highly structured\, interactive and focuses on bringing out the best of our delegates in a supportive environment. Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’. \nThis one day course covers: \nSales planning; how to manage objections; communicating confidently; asking questions to uncover customer needs; keeping control of the call; selling benefits and making great appointments.  It is written with both the customer and the organisation in mind to maximise on potential sales. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details \n  \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/introduction-to-selling-sales-training-course-1-day-live-remote-training-5/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Introduction to Selling - 1 Day,Selling and Customer Service
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240628T093000
DTEND;TZID=UTC:20240628T153000
DTSTAMP:20260413T135109
CREATED:20210101T190415Z
LAST-MODIFIED:20240307T124742Z
UID:12200-1719567000-1719588600@www.totalsuccess.co.uk
SUMMARY:Assertiveness and Managing Conflict – Live remote virtual - 1 day course
DESCRIPTION:This Assertiveness and Managing Conflict course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \nAgenda \n\nIntroduction/course aims and objectives\nRecognising assertive\, aggressive and passive behaviors\nDeveloping assertive body language\nQuestionnaire-Assertiveness style analysis\nRecognising classic profiles of difficult people\nHandling aggressive behaviours in others\nUnderstanding the causes of conflict\nPreparing for conflict situations\nHandling conflict assertively\nMediation skills and conflict resolution\n\nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nAll live\, remote training courses will cover the same content as our normal courses but will start at 9.45 and finish at 3.30 (with 30 mins for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-live-remote-virtual-1-day-course-6/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240628T093000
DTEND;TZID=UTC:20240628T153000
DTSTAMP:20260413T135109
CREATED:20200925T163407Z
LAST-MODIFIED:20240307T144648Z
UID:11699-1719567000-1719588600@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – Live Virtual Remote Training - 1 Day - CPD Accredited
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-live-virtual-remote-training-1-day-cpd-accredited-9/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240626T093000
DTEND;TZID=UTC:20240626T153000
DTSTAMP:20260413T135109
CREATED:20201004T202123Z
LAST-MODIFIED:20240220T144737Z
UID:11831-1719394200-1719415800@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – Live Remote Virtual Training Course - CPD Accredited
DESCRIPTION:This CPD Accredited one-day appraisal and performance review course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-live-remote-virtual-training-course-cpd-accredited-4/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Appraisal Skills - 1 Day,People Management
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DTSTART;TZID=UTC:20240625T093000
DTEND;TZID=UTC:20240625T160000
DTSTAMP:20260413T135109
CREATED:20230614T123614Z
LAST-MODIFIED:20230614T123614Z
UID:15546-1719307800-1719331200@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – CPD Accredited - Face to Face training course
DESCRIPTION:Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills\, delegates will also learn employment law; video and telephone interviewing and how to follow up references. \nMorning\n\nWelcome\, introductions\, course programme and objectives.\nThe cost of recruitment and staff turnover\nIdentifying the causes of poor recruitment\nStrategies for effective recruitment practice\nThe stages of recruitment.\nDesigning a job description and person profile\nAnalysing application forms and cv’s\nTechniques for opening the interview\n\nAfternoon\n\nRole-play – Interview introduction\nQuestioning the candidate\nRole-play questioning the candidate\nClosing the interview and outlining doubts\nFinal role-play – closing the interview\nInterviewing and the law\nAction planning\nClose course and final paperwork\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-cpd-accredited-face-to-face-training-course-6/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
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BEGIN:VEVENT
DTSTART;TZID=UTC:20240625T093000
DTEND;TZID=UTC:20240625T160000
DTSTAMP:20260413T135109
CREATED:20210102T180104Z
LAST-MODIFIED:20240307T141441Z
UID:12210-1719307800-1719331200@www.totalsuccess.co.uk
SUMMARY:Assertiveness and Managing Conflict – Face to face workshop -  1 day
DESCRIPTION:This Assertiveness and Managing Conflict course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go unnoticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-face-to-face-workshop-1-day-4/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
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GEO:51.5178676;-0.1300681
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BEGIN:VEVENT
DTSTART;TZID=UTC:20240625T093000
DTEND;TZID=UTC:20240625T153000
DTSTAMP:20260413T135109
CREATED:20210101T180711Z
LAST-MODIFIED:20240610T233935Z
UID:12184-1719307800-1719329400@www.totalsuccess.co.uk
SUMMARY:Assertiveness Skills – Live Remote Virtual Training - 1 day - CPD accredited course
DESCRIPTION:This 1 day CPD accredited course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage\, speak out and say ‘no’ and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-skills-live-remote-virtual-training-1-day-cpd-accredited-course-13/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Assertiveness Skills - 1 Day,People Management
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