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TZOFFSETFROM:+0000
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DTSTART:20190101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20200608T093000
DTEND;TZID=UTC:20200608T153000
DTSTAMP:20260427T131506
CREATED:20200224T150455Z
LAST-MODIFIED:20200414T104813Z
UID:10582-1591608600-1591630200@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – Live Remote Virtual Training
DESCRIPTION:Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; give better interviews; be a better interviewer and learn how to interview effectively. As well as improving interviewing skills\, delegates will also learn recruitment and employment law. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-1-day-22/
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200608T093000
DTEND;TZID=UTC:20200608T153000
DTSTAMP:20260427T131506
CREATED:20200102T091510Z
LAST-MODIFIED:20200414T104725Z
UID:10056-1591608600-1591630200@www.totalsuccess.co.uk
SUMMARY:Dealing With Difficult People – Live Remote Virtual Training
DESCRIPTION:Our dealing with difficult people courses are one of our popular courses as it effectively demonstrates how to neutralise problem situations in the workplace. It covers a wide range of scenarios that occur in the workplace such as; working with aggressive people\, disagreeing with others\, handling bullies at work\, dealing with ignorant people at work and working with unreasonable people. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/dealing-with-difficult-people-1-day-28/
CATEGORIES:Dealing with Difficult People - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200605T093000
DTEND;TZID=UTC:20200605T153000
DTSTAMP:20260427T131506
CREATED:20200102T094931Z
LAST-MODIFIED:20200414T104441Z
UID:10184-1591349400-1591371000@www.totalsuccess.co.uk
SUMMARY:Presentation Skills - Live Remote Virtual Training
DESCRIPTION:Our objective is to teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-1-day-18/
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200605T093000
DTEND;TZID=UTC:20200605T153000
DTSTAMP:20260427T131506
CREATED:20200102T092008Z
LAST-MODIFIED:20200414T104330Z
UID:10074-1591349400-1591371000@www.totalsuccess.co.uk
SUMMARY:Disciplinary Procedures – Live Remote Virtual Training
DESCRIPTION:Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that\, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively. It’s not just about getting rid of difficult staff\, the modern manager must know the correct procedures for dealing with under-performing staff and how to conduct a disciplinary meeting effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/disciplinary-procedures-1-day-25/
CATEGORIES:Disciplinary and Grievance Procedures - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200604T093000
DTEND;TZID=UTC:20200604T153000
DTSTAMP:20260427T131506
CREATED:20200102T095112Z
LAST-MODIFIED:20200414T104203Z
UID:10188-1591263000-1591284600@www.totalsuccess.co.uk
SUMMARY:Project Management for Non-Project Managers – Live Remote Virtual Training
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with:\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-14/
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200604T093000
DTEND;TZID=UTC:20200604T153000
DTSTAMP:20260427T131506
CREATED:20200102T094658Z
LAST-MODIFIED:20200414T104033Z
UID:10176-1591263000-1591284600@www.totalsuccess.co.uk
SUMMARY:PowerPoint Presentation Skills – Live Remote Virtual Training
DESCRIPTION:Our objective is to teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/powerpoint-presentation-skills-1-day-4/
CATEGORIES:Powerpoint Presentation Skills - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200603T093000
DTEND;TZID=UTC:20200604T173000
DTSTAMP:20260427T131506
CREATED:20200102T095958Z
LAST-MODIFIED:20200102T095958Z
UID:10218-1591176600-1591291800@www.totalsuccess.co.uk
SUMMARY:Training the Trainer - 2 day
DESCRIPTION:Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/training-the-trainer-2-day-15/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Training the Trainer – 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200603T093000
DTEND;TZID=UTC:20200603T153000
DTSTAMP:20260427T131506
CREATED:20200102T094117Z
LAST-MODIFIED:20200414T103949Z
UID:10154-1591176600-1591198200@www.totalsuccess.co.uk
SUMMARY:Negotiation Skills – Live Remote Virtual Training
DESCRIPTION:Our Negotiation Training courses are designed to deliver vital negotiation skills\, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues\, staff members or clients. Our Negotiation skills workshops and seminars are based in London and are acknowledged for efficiently improving negotiation skills. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/negotiation-skills-1-day-23/
CATEGORIES:Negotiation Skills - 1 Day,Selling and Customer Service
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200603T093000
DTEND;TZID=UTC:20200603T153000
DTSTAMP:20260427T131506
CREATED:20200102T091333Z
LAST-MODIFIED:20200414T103746Z
UID:10050-1591176600-1591198200@www.totalsuccess.co.uk
SUMMARY:Telephone Skills and Customer Care – Live Remote Virtual Training
DESCRIPTION:If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/telephone-skills-and-customer-care-1-day-18/
CATEGORIES:Selling and Customer Service,Telephone Skills and Customer Care - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200602T093000
DTEND;TZID=UTC:20200602T173000
DTSTAMP:20260427T131506
CREATED:20200102T090132Z
LAST-MODIFIED:20200102T090132Z
UID:10004-1591090200-1591119000@www.totalsuccess.co.uk
SUMMARY:Advanced Presentation Skills – 1 day
DESCRIPTION:Our one-day advanced presentation skills course gives you a platform to demonstrate your leadership qualities\, communication skills\, sales ability\, influence and promotion potential. Our objective is to teach you proven skills and techniques that will enable you to perform at an advanced level. We will be giving action points to sharpen your image; maximise your message and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/advanced-presentation-skills-1-day-14/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Advanced Presentation Skills - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200602T093000
DTEND;TZID=UTC:20200602T173000
DTSTAMP:20260427T131506
CREATED:20200102T085828Z
LAST-MODIFIED:20200102T085828Z
UID:9995-1591090200-1591119000@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day
DESCRIPTION:The primary responsibilities of account managers are to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-11/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200601T093000
DTEND;TZID=UTC:20200601T173000
DTSTAMP:20260427T131506
CREATED:20200102T092934Z
LAST-MODIFIED:20200102T092934Z
UID:10110-1591003800-1591032600@www.totalsuccess.co.uk
SUMMARY:Letter and Report Writing – 1 day
DESCRIPTION:Our letter writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive letter and report templates. This productive course will also demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/letter-and-report-writing-1-day-31/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200601T093000
DTEND;TZID=UTC:20200601T170000
DTSTAMP:20260427T131507
CREATED:20200224T150100Z
LAST-MODIFIED:20200224T150100Z
UID:10576-1591003800-1591030800@www.totalsuccess.co.uk
SUMMARY:Complaint Handling - 1 Day
DESCRIPTION:This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.
URL:https://www.totalsuccess.co.uk/course/complaint-handling-1-day-13/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Complaint Handling
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200601T093000
DTEND;TZID=UTC:20200601T153000
DTSTAMP:20260427T131507
CREATED:20200102T091705Z
LAST-MODIFIED:20200414T103540Z
UID:10064-1591003800-1591025400@www.totalsuccess.co.uk
SUMMARY:Delegation Skills - Live Virtual Remote Training
DESCRIPTION:It is recognised that the best managers are the ones who can delegate. The modern manager\, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. \nOur programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.
URL:https://www.totalsuccess.co.uk/course/delegation-skills-11/
CATEGORIES:Delegation Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200529T093000
DTEND;TZID=UTC:20200529T153000
DTSTAMP:20260427T131507
CREATED:20191111T101853Z
LAST-MODIFIED:20200414T101822Z
UID:9684-1590744600-1590766200@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – Live Virtual Remote Training
DESCRIPTION:Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; give better interviews; be a better interviewer and learn how to interview effectively. As well as improving interviewing skills\, delegates will also learn recruitment and employment law. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-1-day-25/
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200529T093000
DTEND;TZID=UTC:20200529T153000
DTSTAMP:20260427T131507
CREATED:20191111T101631Z
LAST-MODIFIED:20200414T101716Z
UID:9680-1590744600-1590766200@www.totalsuccess.co.uk
SUMMARY:Email and Letter Writing – Live Remote Virtual Training
DESCRIPTION:Our email writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive email and letter templates. This productive course will  demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/email-and-letter-writing-1-day-6/
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200528T093000
DTEND;TZID=UTC:20200528T173000
DTSTAMP:20260427T131507
CREATED:20191111T104022Z
LAST-MODIFIED:20191111T104022Z
UID:9716-1590658200-1590687000@www.totalsuccess.co.uk
SUMMARY:Managing the Difficult Appraisal - 1 day
DESCRIPTION:This course deals mainly with the difficulties that arise when we are appraising employees who are substandard in performance\, behaviour or attitude. This type of interview needs to be handled well if the manager is to make the best of the performance appraisal. Handled badly and both manager and employee may walk away frustrated and demotivated. Handled well and a highly productive meeting can reinvigorate a poorly performing employee. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-the-difficult-appraisal-1-day-27/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing the Difficult Appraisal - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200528T093000
DTEND;TZID=UTC:20200528T173000
DTSTAMP:20260427T131507
CREATED:20191111T102525Z
LAST-MODIFIED:20191111T102525Z
UID:9690-1590658200-1590687000@www.totalsuccess.co.uk
SUMMARY:High Impact Writing Skills - 1 day training course
DESCRIPTION:This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business\, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition\, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document to clients\, directors and senior managers. \nCourse contents and agenda – 9.30am-4.30pm  \nBy the end of this part of the course\, participants will be able to: \n\nWrite powerful correspondence that both influences and persuades\nDescribe the key steps involved in the preparation of an email or letter\nStructure a document in a logical sequence\nWrite an interesting and persuasive email or letter\n\n 
URL:https://www.totalsuccess.co.uk/course/high-impact-writing-skills-1-day-training-course-23/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:High Impact Writing Skills
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200528T093000
DTEND;TZID=UTC:20200528T153000
DTSTAMP:20260427T131507
CREATED:20190814T103244Z
LAST-MODIFIED:20200414T101530Z
UID:9339-1590658200-1590679800@www.totalsuccess.co.uk
SUMMARY:Customer Service & Customer Care - Live Remote Virtual Training
DESCRIPTION:If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/customer-service-customer-care-1-day-8/
CATEGORIES:Customer Service and Customer Care - 1 Day,Selling and Customer Service
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200527T093000
DTEND;TZID=UTC:20200527T173000
DTSTAMP:20260427T131507
CREATED:20191111T104418Z
LAST-MODIFIED:20200102T093808Z
UID:9720-1590571800-1590600600@www.totalsuccess.co.uk
SUMMARY:Managing Difficult Employees – 1 Day
DESCRIPTION:This course is ideal for managers who need better techniques to ‘handle problem people’ or ‘deal with difficult staff’. Its focus is to teach managers more effective ways of managing performance or attitude problems before they become serious and what to do if action is needed. It is packed with many practical tips and techniques and help managers manage all difficult situations confidently and competently. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-difficult-employees-1-day-16/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Difficult Employees - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200527T093000
DTEND;TZID=UTC:20200527T170000
DTSTAMP:20260427T131507
CREATED:20191111T111938Z
LAST-MODIFIED:20191111T111938Z
UID:9791-1590571800-1590598800@www.totalsuccess.co.uk
SUMMARY:Performance Management - 1 Day
DESCRIPTION:One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction\, motivation and goal achievement of your team. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/performance-management-1-day-24/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Performance Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200527T093000
DTEND;TZID=UTC:20200527T153000
DTSTAMP:20260427T131507
CREATED:20190813T145251Z
LAST-MODIFIED:20200414T101353Z
UID:9243-1590571800-1590593400@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – Live Virtual Remote Training
DESCRIPTION:This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-1-day-14/
CATEGORIES:Appraisal Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200526T093000
DTEND;TZID=UTC:20200526T173000
DTSTAMP:20260427T131507
CREATED:20190814T100338Z
LAST-MODIFIED:20190814T100338Z
UID:9305-1590485400-1590514200@www.totalsuccess.co.uk
SUMMARY:Assertiveness and Managing Conflict – 1 day
DESCRIPTION:This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-1-day-24/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
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GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200526T093000
DTEND;TZID=UTC:20200526T153000
DTSTAMP:20260427T131507
CREATED:20191111T115639Z
LAST-MODIFIED:20200414T101254Z
UID:9892-1590485400-1590507000@www.totalsuccess.co.uk
SUMMARY:Time Management – Live Virtual Remote Training
DESCRIPTION:Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible. We do this by supplying a time management training course that is full of tools and tips for improving time management\, time planning\, delegation\, organisation and management strategies as well as handling and using time effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/time-management-1-day-28/
CATEGORIES:Time Management - 1 Day,Time Management Training Courses
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200526T093000
DTEND;TZID=UTC:20200526T153000
DTSTAMP:20260427T131507
CREATED:20191111T102251Z
LAST-MODIFIED:20200414T101209Z
UID:9688-1590485400-1590507000@www.totalsuccess.co.uk
SUMMARY:Introduction to Selling – Live Remote Virtual Training
DESCRIPTION:This is a valuable foundation course that is highly structured\, interactive and focuses on bringing out the best of our delegates in a supportive environment. Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/introduction-to-selling-1-day-24/
CATEGORIES:Introduction to Selling - 1 Day,Selling and Customer Service
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200522T093000
DTEND;TZID=UTC:20200522T173000
DTSTAMP:20260427T131507
CREATED:20191111T103949Z
LAST-MODIFIED:20191111T103949Z
UID:9705-1590139800-1590168600@www.totalsuccess.co.uk
SUMMARY:Managing the Difficult Appraisal - 1 day
DESCRIPTION:This course deals mainly with the difficulties that arise when we are appraising employees who are substandard in performance\, behaviour or attitude. This type of interview needs to be handled well if the manager is to make the best of the performance appraisal. Handled badly and both manager and employee may walk away frustrated and demotivated. Handled well and a highly productive meeting can reinvigorate a poorly performing employee. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-the-difficult-appraisal-1-day-26/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing the Difficult Appraisal - 1 Day
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200522T093000
DTEND;TZID=UTC:20200522T153000
DTSTAMP:20260427T131507
CREATED:20190814T114056Z
LAST-MODIFIED:20200414T100920Z
UID:9395-1590139800-1590161400@www.totalsuccess.co.uk
SUMMARY:Delegation Skills - Live Remote Virtual Training
DESCRIPTION:It is recognised that the best managers are the ones who can delegate. The modern manager\, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. \nOur programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.
URL:https://www.totalsuccess.co.uk/course/delegation-skills-23/
CATEGORIES:Delegation Skills
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200521T093000
DTEND;TZID=UTC:20200521T173000
DTSTAMP:20260427T131507
CREATED:20191111T093055Z
LAST-MODIFIED:20191111T093055Z
UID:9653-1590053400-1590082200@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day
DESCRIPTION:The primary responsibilities of account managers are to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-23/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200521T093000
DTEND;TZID=UTC:20200521T153000
DTSTAMP:20260427T131507
CREATED:20190814T104758Z
LAST-MODIFIED:20200414T100753Z
UID:9351-1590053400-1590075000@www.totalsuccess.co.uk
SUMMARY:Dealing With Difficult People – Live Remote Virtual Training
DESCRIPTION:Our dealing with difficult people courses are one of our popular courses as it effectively demonstrates how to neutralise problem situations in the workplace. It covers a wide range of scenarios that occur in the workplace such as; working with aggressive people\, disagreeing with others\, handling bullies at work\, dealing with ignorant people at work and working with unreasonable people. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/dealing-with-difficult-people-1-day-26/
CATEGORIES:Dealing with Difficult People - 1 Day,People Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20200520T093000
DTEND;TZID=UTC:20200521T173000
DTSTAMP:20260427T131507
CREATED:20191111T105955Z
LAST-MODIFIED:20191111T105955Z
UID:9766-1589967000-1590082200@www.totalsuccess.co.uk
SUMMARY:The New Manager – 2 day
DESCRIPTION:If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you. This course will focus on the essential requirements needed to execute managing for the first time if you are a newly qualified manager and will also allow you to gain knowledge of the skills needed for leading a new team effectively if you are a newly promoted manager. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/the-new-manager-2-day-15/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:The New Manager
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END:VEVENT
END:VCALENDAR