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BEGIN:VEVENT
DTSTART;TZID=UTC:20260318T093000
DTEND;TZID=UTC:20260318T160000
DTSTAMP:20260509T130316
CREATED:20230511T132647Z
LAST-MODIFIED:20251021T182043Z
UID:15215-1773826200-1773849600@www.totalsuccess.co.uk
SUMMARY:Negotiation Skills – CPD accredited - Face to Face 1 day training course
DESCRIPTION:Our 1 day CPD accredited Negotiation Training courses are designed to deliver vital negotiation skills\, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues\, staff members or clients. Our Negotiation skills workshops and seminars are based in London and are acknowledged for efficiently improving negotiation skills. We will cover: \n\nIdentifying objectives and all factors affecting negotiation\nUnderstanding the four phases of effective negotiations\nUnderstanding open and hidden agendas\nApproach\, planning and preparation\nEffective openings\nFocusing on outcomes not positions\nPlanning workable concessions and alternatives\nListening\, questioning and assertion skills\nCreating a ‘win-win’ situation\nBargaining skills\nDealing with objections and underhand tactics\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/negotiation-skills-cpd-accredited-face-to-face-1-day-training-course-7/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Negotiation Skills - 1 Day,Selling and Customer Service
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260317T093000
DTEND;TZID=UTC:20260317T153000
DTSTAMP:20260509T130316
CREATED:20210103T165737Z
LAST-MODIFIED:20260217T115423Z
UID:12242-1773739800-1773761400@www.totalsuccess.co.uk
SUMMARY:Time Management – 1 day - CPD Accredited  - Live remote training course
DESCRIPTION:Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible. We do this by supplying a time management training course that is full of tools and tips for improving time management\, time planning\, delegation\, organisation and management strategies as well as handling and using time effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/time-management-1-day-cpd-accredited-face-to-face-training-course/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Time Management - 1 Day,Time Management Training Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260316T093000
DTEND;TZID=UTC:20260317T153000
DTSTAMP:20260509T130316
CREATED:20210107T170024Z
LAST-MODIFIED:20251021T145215Z
UID:12385-1773653400-1773761400@www.totalsuccess.co.uk
SUMMARY:The New Manager – CPD Accredited - 2 day Live remote training
DESCRIPTION:If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you. This course will focus on the essential requirements needed to execute managing for the first time if you are a newly qualified manager and will also allow you to gain knowledge of the skills needed for leading a new team effectively if you are a newly promoted manager. We will cover Assertive Leadership\, Managing the Difficult Conversation\, Team Building\, Situational Leadership\, Appraisal Skills\, Motivation and Training/Coaching Skills. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/the-new-manager-cpd-accredited-2-day-live-remote-training-7/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:The New Manager
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260316T093000
DTEND;TZID=UTC:20260316T160000
DTSTAMP:20260509T130316
CREATED:20230614T125727Z
LAST-MODIFIED:20251101T110203Z
UID:15558-1773653400-1773676800@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – 1 day - CPD accredited training course - Open Face to Face Workshop
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with:\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-open-face-to-face-workshop-11/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260316T093000
DTEND;TZID=UTC:20260316T160000
DTSTAMP:20260509T130316
CREATED:20230511T155239Z
LAST-MODIFIED:20251101T174048Z
UID:15329-1773653400-1773676800@www.totalsuccess.co.uk
SUMMARY:Stress Management – 1 day training course - Face to Face Workshop
DESCRIPTION:We provide training courses for managing stress\, handling stress\, reducing stress\, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover \n\nRecognising your own stressors\nPersonality types and reactions to stress\nHow your beliefs and perceptions cause stress\nManaging yourself\nDoes your job cause stress?\nWhat else causes stress?\nDeveloping a stress strategy\nDeveloping strategies for stress management\nSelf Management\nManaging change\nRelaxation techniques\nAssertiveness skills\nPlanning your next step\nCourse action planning\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/stress-management-1-day-training-course-face-to-face-workshop-15/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Other Courses,Stress Management - 1 Day
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260313T093000
DTEND;TZID=UTC:20260313T160000
DTSTAMP:20260509T130316
CREATED:20230512T115654Z
LAST-MODIFIED:20251102T095248Z
UID:15382-1773394200-1773417600@www.totalsuccess.co.uk
SUMMARY:Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
DESCRIPTION:If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone. \nWe cover: \n\nProjecting a professional image\, building rapport\, voice presentation skills.\nCustomer service essentials\nUnderstanding the power of the phone and how to use it to influence\nCall planning and follow up\nActive listening techniques\, hearing the whole picture.\nQuestioning and summarising skills\nHow to direct calls and not leave the customer hanging on\nPutting your customers at ease\nTime management on the telephone\nHandling complaints and angry customers\nManaging different customer behaviour\nRecovery strategies and how to turn a complaint into a happy customer\nThe power of a good attitude\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/telephone-skills-and-customer-care-1-day-open-face-to-face-workshop-9/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Selling and Customer Service,Telephone Skills and Customer Care - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260313T093000
DTEND;TZID=UTC:20260313T153000
DTSTAMP:20260509T130316
CREATED:20230511T134654Z
LAST-MODIFIED:20251101T100952Z
UID:15237-1773394200-1773415800@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 1 day - CPD accredited training - Live remote course
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. This one-day CPD accredited training course teaches you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nAGENDA \n\nIntroduction/aims/objectives\nPresentation principles\nOne minute presentations and critique\nEstablishing presentation aims and key messages\nCreating powerful beginnings and endings\nKeeping audience attention\nPresenting with PowerPoint\nOvercoming fear\nVoice projection skills – techniques to improve your vocal image.\nEssential body language – maximise your non-verbal image\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-1-day-cpd-accredited-training-live-remote-course-6/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260312T093000
DTEND;TZID=UTC:20260312T153000
DTSTAMP:20260509T130316
CREATED:20210104T170331Z
LAST-MODIFIED:20251127T220635Z
UID:12278-1773307800-1773329400@www.totalsuccess.co.uk
SUMMARY:Time Management with Microsoft Outlook – 1 day - CPD Accredited Course - Live remote training course
DESCRIPTION:In this 1 day CPD accredited training course\, as well as learning how to use Outlook as a tool to manage your tasks\, calendar\, meetings\, delegations\, contacts and emails\, we will also introduce you to some of the new features of Outlook \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/time-management-with-microsoft-outlook-1-day-cpd-accredited-course-10/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Time Management Training Courses,Time Management with Outlook - 1 Day,Time Management with Outlook 2010 - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260305T093000
DTEND;TZID=UTC:20260305T153000
DTSTAMP:20260509T130316
CREATED:20230511T153345Z
LAST-MODIFIED:20251101T105805Z
UID:15305-1772703000-1772724600@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – 1 day - CPD accredited training course - Live remote course
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with: \n\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-live-remote-course-15/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260303T093000
DTEND;TZID=UTC:20260303T153000
DTSTAMP:20260509T130316
CREATED:20230510T123535Z
LAST-MODIFIED:20251021T084119Z
UID:15018-1772530200-1772551800@www.totalsuccess.co.uk
SUMMARY:Email and Letter Writing – 1 day - CPD accredited - Live virtual course
DESCRIPTION:Our email writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive email and letter templates. This productive course will  demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/email-and-letter-writing-1-day-cpd-accredited-live-virtual-course-22/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260302T093000
DTEND;TZID=UTC:20260302T160000
DTSTAMP:20260509T130316
CREATED:20230512T122821Z
LAST-MODIFIED:20251109T163845Z
UID:15397-1772443800-1772467200@www.totalsuccess.co.uk
SUMMARY:Time Management – 1 day - CPD Accredited - Face to Face training course
DESCRIPTION:Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible. We do this by supplying a time management training course that is full of tools and tips for improving time management\, time planning\, delegation\, organisation and management strategies as well as handling and using time effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/time-management-1-day-cpd-accredited-face-to-face-training-course-9/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Time Management - 1 Day,Time Management Training Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260223T093000
DTEND;TZID=UTC:20260224T153000
DTSTAMP:20260509T130316
CREATED:20240918T122817Z
LAST-MODIFIED:20260122T165118Z
UID:16374-1771839000-1771947000@www.totalsuccess.co.uk
SUMMARY:The New Manager – CPD Accredited - 2 day Live remote training
DESCRIPTION:If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you. This course will focus on the essential requirements needed to execute managing for the first time if you are a newly qualified manager and will also allow you to gain knowledge of the skills needed for leading a new team effectively if you are a newly promoted manager. We will cover Assertive Leadership\, Managing the Difficult Conversation\, Team Building\, Situational Leadership\, Appraisal Skills\, Motivation and Training/Coaching Skills. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/the-new-manager-cpd-accredited-2-day-live-remote-training-23/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:The New Manager
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260216T093000
DTEND;TZID=UTC:20260217T153000
DTSTAMP:20260509T130316
CREATED:20230511T080749Z
LAST-MODIFIED:20251021T143145Z
UID:15123-1771234200-1771342200@www.totalsuccess.co.uk
SUMMARY:The New Manager – CPD Accredited - 2 day Live remote training
DESCRIPTION:If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you. This course will focus on the essential requirements needed to execute managing for the first time if you are a newly qualified manager and will also allow you to gain knowledge of the skills needed for leading a new team effectively if you are a newly promoted manager. We will cover Assertive Leadership\, Managing the Difficult Conversation\, Team Building\, Situational Leadership\, Appraisal Skills\, Motivation and Training/Coaching Skills. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/the-new-manager-cpd-accredited-2-day-live-remote-training-21/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:The New Manager
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260216T093000
DTEND;TZID=UTC:20260216T160000
DTSTAMP:20260509T130316
CREATED:20211219T113712Z
LAST-MODIFIED:20251101T104914Z
UID:13729-1771234200-1771257600@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – 1 day - CPD accredited training course - Open Face to Face Workshop
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with:\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-open-face-to-face-workshop-5/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260213T093000
DTEND;TZID=UTC:20260213T153000
DTSTAMP:20260509T130316
CREATED:20230511T140035Z
LAST-MODIFIED:20251101T100742Z
UID:15243-1770975000-1770996600@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 1 day - CPD accredited training - Live remote course
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. This one-day CPD accredited training course teaches you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nAGENDA \n\nIntroduction/aims/objectives\nPresentation principles\nOne minute presentations and critique\nEstablishing presentation aims and key messages\nCreating powerful beginnings and endings\nKeeping audience attention\nPresenting with PowerPoint\nOvercoming fear\nVoice projection skills – techniques to improve your vocal image.\nEssential body language – maximise your non-verbal image\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-1-day-cpd-accredited-training-live-remote-course-9/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260212T093000
DTEND;TZID=UTC:20260212T153000
DTSTAMP:20260509T130316
CREATED:20200102T095915Z
LAST-MODIFIED:20251127T215932Z
UID:11100-1770888600-1770910200@www.totalsuccess.co.uk
SUMMARY:Time Management with Microsoft Outlook – CPD Accredited - 1 Day Live Remote Virtual Training
DESCRIPTION:In this training course\, as well as learning how to use Outlook as a tool to manage your tasks\, calendar\, meetings\, delegations\, contacts and emails\, we will also introduce you to some of the new features of Microsoft Outlook \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-4.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/time-management-with-microsoft-outlook-1-day-9-2020-09-03/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Time Management Training Courses,Time Management with Outlook - 1 Day,Time Management with Outlook 2010 - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260211T093000
DTEND;TZID=UTC:20260211T160000
DTSTAMP:20260509T130316
CREATED:20230614T123240Z
LAST-MODIFIED:20260108T171852Z
UID:15540-1770802200-1770825600@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – CPD Accredited - Face to Face training course
DESCRIPTION:Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills\, delegates will also learn employment law; video and telephone interviewing and how to follow up references. \nMorning\n\nWelcome\, introductions\, course programme and objectives.\nThe cost of recruitment and staff turnover\nIdentifying the causes of poor recruitment\nStrategies for effective recruitment practice\nThe stages of recruitment.\nDesigning a job description and person profile\nAnalysing application forms and cv’s\nTechniques for opening the interview\n\nAfternoon\n\nRole-play – Interview introduction\nQuestioning the candidate\nRole-play questioning the candidate\nClosing the interview and outlining doubts\nFinal role-play – closing the interview\nInterviewing and the law\nAction planning\nClose course and final paperwork\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-cpd-accredited-face-to-face-training-course-3/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260211T093000
DTEND;TZID=UTC:20260211T153000
DTSTAMP:20260509T130316
CREATED:20230510T135218Z
LAST-MODIFIED:20250109T230543Z
UID:15048-1770802200-1770823800@www.totalsuccess.co.uk
SUMMARY:Interview skills for the Interviewee - 1 Day - Live Virtual Remote Course
DESCRIPTION:The aim of this one-day course is teach delegates the tips\, techniques\, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. \nCourse aims and objectives for interviewees \n\nTo enable delegates to evaluate the most effective ways of responding to questions\nTo enable delegates to prepare for effective selection interviews\nTo describe some of the most important interviewing skills.\nTo give an understanding of the pitfalls for interviewees that are badly prepared\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account.
URL:https://www.totalsuccess.co.uk/course/interview-skills-for-the-interviewee-1-day-live-virtual-remote-course-3/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Interviewing skills for the Interviewee
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260210T093000
DTEND;TZID=UTC:20260210T160000
DTSTAMP:20260509T130316
CREATED:20230504T112110Z
LAST-MODIFIED:20251005T085414Z
UID:14689-1770715800-1770739200@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-face-to-face-course-8/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260210T093000
DTEND;TZID=UTC:20260210T153000
DTSTAMP:20260509T130316
CREATED:20230511T154422Z
LAST-MODIFIED:20251101T173508Z
UID:15315-1770715800-1770737400@www.totalsuccess.co.uk
SUMMARY:Stress Management – 1 day - Live remote training course
DESCRIPTION:We provide training courses for managing stress\, handling stress\, reducing stress\, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover \n\nRecognising your own stressors\nPersonality types and reactions to stress\nHow your beliefs and perceptions cause stress\nManaging yourself\nDoes your job cause stress?\nWhat else causes stress?\nDeveloping a stress strategy\nDeveloping strategies for stress management\nSelf Management\nManaging change\nRelaxation techniques\nAssertiveness skills\nPlanning your next step\nCourse action planning\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/stress-management-1-day-live-remote-training-course-5/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Other Courses,Stress Management - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260205T093000
DTEND;TZID=UTC:20260205T153000
DTSTAMP:20260509T130316
CREATED:20200918T161001Z
LAST-MODIFIED:20251101T104753Z
UID:11608-1770283800-1770305400@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – 1 day - CPD accredited training course - Live remote course
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with: \n\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-live-remote-course-5/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260203T093000
DTEND;TZID=UTC:20260203T160000
DTSTAMP:20260509T130316
CREATED:20230510T141738Z
LAST-MODIFIED:20250505T135923Z
UID:15058-1770111000-1770134400@www.totalsuccess.co.uk
SUMMARY:Interview skills for the interviewee - 1 day Face to Face course
DESCRIPTION:The aim of this one-day course is teach delegates the tips\, techniques\, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. \nCourse aims and objectives for interviewees \n\nTo enable delegates to evaluate the most effective ways of responding to questions\nTo enable delegates to prepare for effective selection interviews\nTo describe some of the most important interviewing skills.\nTo give an understanding of the pitfalls for interviewees that are badly prepared
URL:https://www.totalsuccess.co.uk/course/interview-skills-for-the-interviewee-1-day-face-to-face-course-4/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Interviewing skills for the Interviewee
GEO:51.5178676;-0.1300681
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260203T093000
DTEND;TZID=UTC:20260203T160000
DTSTAMP:20260509T130316
CREATED:20200915T123750Z
LAST-MODIFIED:20251021T083942Z
UID:11437-1770111000-1770134400@www.totalsuccess.co.uk
SUMMARY:Letter\, Email and Report Writing – 1 day - CPD accredited Face to Face course
DESCRIPTION:Our letter\, email and report writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive letters\, emails and report templates. This productive course will also demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/letter-email-and-report-writing-1-day-cpd-accredited-course-3/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260203T093000
DTEND;TZID=UTC:20260203T153000
DTSTAMP:20260509T130316
CREATED:20230510T122131Z
LAST-MODIFIED:20250107T220459Z
UID:15004-1770111000-1770132600@www.totalsuccess.co.uk
SUMMARY:Disciplinary Procedures – 1 day CPD accredited training course - Face to Face Course
DESCRIPTION:Our one-day CPD 1 day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that\, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively. It’s not just about getting rid of difficult staff\, the modern manager must know the correct procedures for dealing with under-performing staff and how to conduct a disciplinary meeting effectively. \nWe will cover: \n\nDefining problems and problem employees\nThe causes of disciplinary and performance problems\nYour impact on discipline and performance\nInvestigating\, fact finding and documenting evidence\nEffective action plans\nPlanning the disciplinary meeting\nInterviewing skills\nEssential follow-up and keeping the employee on track\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/disciplinary-procedures-1-day-cpd-accredited-training-course-face-to-face-course-17/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Disciplinary and Grievance Procedures - 1 Day
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GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260128T093000
DTEND;TZID=UTC:20260128T160000
DTSTAMP:20260509T130316
CREATED:20200102T093853Z
LAST-MODIFIED:20250505T171615Z
UID:10147-1769592600-1769616000@www.totalsuccess.co.uk
SUMMARY:Managing Difficult Employees – 1 Day - Open face to face workshop
DESCRIPTION:This course is ideal for managers who need better techniques to ‘handle problem people’ or ‘deal with difficult staff’. Its focus is to teach managers more effective ways of managing performance or attitude problems before they become serious and what to do if action is needed. It is packed with many practical tips and techniques and help managers manage all difficult situations confidently and competently: \n\nEmployees on unpleasant tasks?\nEmployees that regularly miss work deadlines or submit work that needs to be redone?\nEmployees who refuse to do assigned work or who tend to “pass the buck”\nEmployees that continuously ignore rules and regulations\nEmployee who have been late beyond minimum standards or absent beyond reasonable norms\nEmployees who cause personality conflicts with other workers or frequently have a negative attitude\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-difficult-employees-1-day-18/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Difficult Employees - 1 Day
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GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260126T093000
DTEND;TZID=UTC:20260126T160000
DTSTAMP:20260509T130316
CREATED:20230510T124328Z
LAST-MODIFIED:20251020T152901Z
UID:15027-1769419800-1769443200@www.totalsuccess.co.uk
SUMMARY:Email and Letter Writing – 1 day - CPD accredited - Face to Face course
DESCRIPTION:Our email writing course will allow delegates to gain useful letter-writing tools\, tips and techniques and includes constructive email and letter templates. This productive course will demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \nThe course will start at 9.30 for registration and pre-course work assignments. \nTimings:        \n9.30-12.30 Morning \n1.00-4.00 Afternoon \nCOURSE AIMS & OBJECTIVES\nFollowing this course\, delegates will: \n\nBe able to write more effective emails and letters in less time\nLearn how to write emails\, letters\, and reports that interest the reader and increase the power to influence\nLearn to use several new techniques that will take the pain out of preparing a longer letter or report\nDevelop confidence in their written communication skills\n\nCOURSE AGENDA \nBelow is a proposed course agenda. Please keep in mind that Total Success Training prides itself on the bespoke nature of our training courses. Feel free to contact us to discuss exactly how and what you would like the course to look like and we can tailor it to your needs. \n\nKey steps to ensure successful email and letter writing\nCollecting and sequencing ideas\nPlanning and structuring your emails and letters\nHow to interest and persuade the reader\nWriting in plain English\nPunctuation and grammar exercises\nDesign\, presentation and layout\nHow to write emails and letters dealing effectively with complaints\nHow to use language that is assertive\, persuasive and customer caring\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/email-and-letter-writing-1-day-cpd-accredited-face-to-face-course-4/
LOCATION:The Whitechapel Building\, 10 Whitechapel High St\, London\, E1 8QS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Whitechapel Building 10 Whitechapel High St London E1 8QS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260122T093000
DTEND;TZID=UTC:20260122T153000
DTSTAMP:20260509T130316
CREATED:20201230T173323Z
LAST-MODIFIED:20251005T085305Z
UID:12042-1769074200-1769095800@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day - Live remote virtual training course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-live-remote-virtual-training-course-17/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Account Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260121T093000
DTEND;TZID=UTC:20260121T153000
DTSTAMP:20260509T130316
CREATED:20210113T120627Z
LAST-MODIFIED:20250824T112635Z
UID:12712-1768987800-1769009400@www.totalsuccess.co.uk
SUMMARY:Managing Difficult Employees – 1 Day - Live virtual remote course
DESCRIPTION:This course is ideal for managers who need better techniques to ‘handle problem people’ or ‘deal with difficult staff’. Its focus is to teach managers more effective ways of managing performance or attitude problems before they become serious and what to do if action is needed. It is packed with many practical tips and techniques and help managers manage all difficult situations confidently and competently: \n\nEmployees on unpleasant tasks?\nEmployees that regularly miss work deadlines or submit work that needs to be redone?\nEmployees who refuse to do assigned work or who tend to “pass the buck”\nEmployees that continuously ignore rules and regulations\nEmployee who have been late beyond minimum standards or absent beyond reasonable norms\nEmployees who cause personality conflicts with other workers or frequently have a negative attitude\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-difficult-employees-1-day-open-face-to-face-workshop-4/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Managing Difficult Employees - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260121T093000
DTEND;TZID=UTC:20260121T153000
DTSTAMP:20260509T130316
CREATED:20210111T155806Z
LAST-MODIFIED:20260407T154009Z
UID:12580-1768987800-1769009400@www.totalsuccess.co.uk
SUMMARY:PowerPoint Presentation Skills – Live Remote Virtual Training - 1 day course
DESCRIPTION:This CPD accredited training course will teach you the skills and techniques that will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \nHow We Will Organise The Live Remote Course: \nIt couldn’t be easier as we take care of the whole process from start to finish. \nThe course will contain the same content as the face to face training but will start at 9.45 and finish at 3.30 (with 30 minutes for lunch) \n\nBook the course you require online\nWe will send out the course materials including downloadable course manual\, all of the course materials\, a pre-course briefing form\nWe will start log-ins 15 minutes prior to the course start to allow everyone to connect\nAll delegates will complete the pre-prepared course activities that we will use during the course\nOur virtual courses are very interactive to keep delegate’s attention throughout\nAll delegates will complete a Post-course action plan that can be reviewed their managers after the course.\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/powerpoint-presentation-skills-live-remote-virtual-training-1-day-course-6/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Powerpoint Presentation Skills - 1 Day,Presentation and Writing Skills
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DTSTART;TZID=UTC:20260114T093000
DTEND;TZID=UTC:20260114T153000
DTSTAMP:20260509T130316
CREATED:20230510T123140Z
LAST-MODIFIED:20251215T151539Z
UID:15012-1768383000-1768404600@www.totalsuccess.co.uk
SUMMARY:Email and Letter Writing – 1 day - CPD accredited - Live virtual course
DESCRIPTION:Our email writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive email and letter templates. This productive course will  demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.45 for registration and pre-course work assignments. \nTimings:       9.45-10.00 Log in and system check \n10.00-12.30 Morning \n1.00-3.30 Afternoon \nThe course will be hosted on Zoom.com and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA link to zoom.com with all the information needed to access the programme via your computer\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/email-and-letter-writing-1-day-cpd-accredited-live-virtual-course-19/
LOCATION:Zoom virtual meeting\, London\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
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