Negotiating Skills training – open course – special offer 245

Welcome to our Negotiating Skills special offer booking page

Using this page you will have access to the special rates discounted from our normal course booking prices

ALL 1 DAY OPEN COURSES £245+ VAT

ALL 2 DAY COURSES £490+ VAT

Negotiating Skills course

“In a successful negotiation, everybody wins”
Girard Nierenburg

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients. Our Negotiation skills workshops and seminars are based in London and are acknowledged for efficiently improving negotiation skills. Over the years we have received many excellent comments about the effective and hugely practical negotiation strategies and tactics that delegates have learned on our courses.

By developing negotiating skills delegates we will become more confident, assertive, motivated, achieve better working relationships and obtain more win-win deals. Our one day course will be challenging, thought provoking, motivational and above all fun. Candidates will use a variety of learning tools including workshops, games, real life scenarios, workshops and open learning. The workshop examines and evaluates the different styles of negotiation available and then uses practical role plays to help the delegates understand how to use the skills needed to become expert negotiators.

Introduction to Selling, Telesales, Negotiation skills and Presentation Skills are some of the sales related courses trained by Total Success Training throughout the UK.

Course Dates

  • September 8, 2017
  • October 6, 2017

Who will benefit from the course?

This course is designed to lead to practical skills to enable delegates to be both competent and confident in their negotiations.

Our courses allow delegates to benefit by increasing their negotiating skills. The types of delegate we have trained previously are:

  • Directors and senior managers
  • Sales and fundraising staff
  • Local government employees
  • Managers, department heads, team leaders and supervisors
  • Technical and academic team members
  • Customer service and credit control staff

Following the course delegates will be able to focus on the key aspects and rules of successful negotiation including arguments and counter arguments, fallback positions and creative solutions and alternatives to agreement. Skills taught include:

  • how to plan and prepare a strategy for successful negotiations
  • using effective negotiation skills and behaviours to gather information
  • managing conflict and deadlock
  • how to influence and persuade both colleagues and clients

This workshop also examines and evaluates the different styles of negotiation available and then use practical role plays to help the delegates understand the skills involved. Our trainers will help the delegates to critically examine the client/customer relationship and its effect on the negotiation process.

Negotiation Skills Course Agenda

Morning – 9.30-1.00

  • Identifying objectives and all factors affecting negotiation
  • Understanding the four phases of effective negotiations
  • Understanding open and hidden agendas
  • Approach, planning and preparation
  • Effective openings
  • Focusing on outcomes not positions

Afternoon – 2.00-5.30

  • Planning workable concessions and alternatives
  • Listening, questioning and assertion skills
  • Creating a ‘win-win’ situation
  • Bargaining skills
  • Dealing with objections and underhand tactics

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

Why choose Total Success for your training?

  • our lead trainers have over 18 years experience in training
  • a maximum of 8 delegates means more time spent on individual needs
  • we guarantee to run the course and will never cancel at the last moment
  • free subscription to our monthly training newsletter

All open courses are trained in Central London at the St Giles Hotel.

Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.

In-Company Courses

Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements

To book a Total Success Course you can

  • Call us on (+20) 8269 1177 and reserve your training place and we will send you the booking information for you to complete in your own time. Please mention the special rate when speaking to us so that we can process your order efficiently.
  • Complete our open course booking form below and choose your payment options (cheque, credit card, pay-on-line, purchase order or PayPal). Once we have your information we will confirm your booking by email.
  • Book on line. As mentioned above once you complete your form you can choose to pay securely by credit card (American Express, Visa or MasterCard) using our on line booking forms. Confirmation will be sent once we receive your details and payment.
  • E-mail us. If you’d like further information we’ll respond within 24 hours and usually the same day. Please mention the special rate when emailing us so that we can process your order efficiently.
  • Click Here to Download our Training Course Booking form, complete it and send it/email it/fax it to us (with your payment options) and we’ll get you booked on immediately and send the confirmation via email.

Course Booking Form at £195 + VAT pp

To confirm your training place, please fill out this form. Once your details have been processed you will receive a confirmation email with all the relevant course information. For further information please contact us.
  • This field is for validation purposes and should be left unchanged.

The cost of £245+ VAT for a 1 day course and £490 for a 2 day course includes all written course materials. All fees must be paid in full prior to the start of the course booked. A VAT invoice will be sent on receipt of booking form. All cheques are to be made payable to Total Success. For BACS payments contact the office for details. Overdue payments will automatically incur a £75 administration surcharge and will be applied every 7 days.

All completed and returned booking forms are bound by the following Terms and Conditions without exception: Cancellations will only be accepted by written confirmation at least 20 working days prior to the start of each course. Failure to notify us within the given period will result in full course fees being charged. Delegates postponing must give at least 20 working-day’s notice. If the required notice is not given, the delegate will be subject to a £150 ex VAT fee to cover costs. When a delegate postpones a course, they must be able to attend the next available training date, or supply a delegate to attend in their place. Failure to do so will result in the charging of full course fees. Sickness must be confirmed no later than 8.30am on the morning of the training.

In the event of a change of course date, venue or cancellation by Total Success, delegates will be notified 7 days prior to the start of the course. In these circumstances delegates will be offered alternatives dates or a full refund.