Open Course Calendar

Looking for a course but can’t find the date you need? Well, look no further. The majority of our courses are conducted at our main training venue, the St.Giles Conference Centre which is located in Tottenham Court Road, Central London. If you have two or more people who wish to attend the same course but you can’t find anyone who is running a course on that day – we will try to run it for you on the day you require at our normal open course rates.  Contact us for further details.

CPD (Continuous Personal or Professional Development Courses) Courses

We are now offering a wide selection of CPD Courses – to find out more click here!

Online Courses

Total Success Training Ltd have teamed up with the UK’s leading online training providers to bring you the very best in online training from just £15.00!  To find out more click here!

New Courses

We have added three new courses to our catalogue – these include:

Managing the Difficult Appraisal (one day)

Managing Difficult Employees (one day)

Training the trainer (Two day) – CPD Accredited and Certified Course

View the full course calender below »

Select a course name to view the full course agenda and booking details.

Appraisal skills (one day) – updated to include new legislation
Managing the Difficult Appraisal (one day)
Assertiveness Skills (one day)
Assertiveness and managing conflict (one day)
Coaching for managers (one day)
Correcting poor performance and disciplinary procedures (one day) – updated to cover current legislation
Customer Service and Customer Care (one day)
Dealing with difficult people (one day)
Managing Difficult Employees (one day)
Disciplinary procedures (one day) – updated to cover current legislation
Interviewing skills (one day) – updated to cover current legislation
Introduction to selling (one day)
Leadership and team building (one day)
Letter and report writing (one day) – updates include writing e-mails
Management Training / New Manager (two days)
Mediation skills (one day)
Negotiation skills (one day)
Presentation skills (one day)
Presentation skills (two days)
PowerPoint Presentation skills (one day)
Advanced Presentation skills (one day)
Project planning for non-project managers (one day)
Sales training – Introduction to selling (one day)
Stress Management (one day)
Telesales and Telemarketing (one day)
Telephone skills and customer care (one day)
Time Management (one day)
Time Management working with Microsoft Outlook (one day)
Time Management working with Microsoft Outlook 2010 (one day)
Training the trainer (one day) – CPD Accredited and Certified Course

Training the trainer (Two day) – CPD Accredited and Certified Course

Month Week Day
November 2017
Monday Tuesday Wednesday Thursday Friday
October 30, 2017 October 31, 2017

Stress Management – 1 day

Stress Management – 1 day

Training the Trainer – 1 day

Training the Trainer – 1 day
November 1, 2017

Appraisal Skills – 1 day

Appraisal Skills – 1 day

Telesales and Telemarketing – 1 day

Telesales and Telemarketing – 1 day
November 2, 2017

Assertiveness and Managing Conflict – 1 day

Assertiveness and Managing Conflict – 1 day

Correcting Poor Performance & Disciplinary Procedures – 1 day

Correcting Poor Performance & Disciplinary Procedures – 1 day
November 3, 2017

Mediation Skills 1 day

Mediation Skills 1 day
November 6, 2017

Interviewing Skills – 1 day

Interviewing Skills – 1 day

Managing the Difficult Appraisal - 1 day

Managing the Difficult Appraisal - 1 day
November 7, 2017

Coaching for Managers – 1 day

Coaching for Managers – 1 day

Leadership and Team Building – 1 day

Leadership and Team Building – 1 day
November 8, 2017

Advanced Presentation Skills – 1 day

Advanced Presentation Skills – 1 day

Assertiveness Skills – 1 day

Assertiveness Skills – 1 day
November 9, 2017

Presentation Skills 2 day

Presentation Skills 2 day

Telesales and Telemarketing – 1 day

Telesales and Telemarketing – 1 day
November 10, 2017
November 13, 2017

Customer Service & Customer Care 1 day

Customer Service & Customer Care 1 day

Introduction to Selling – 1 day

Introduction to Selling – 1 day
November 14, 2017

Dealing With Difficult People – 1 day

Dealing With Difficult People – 1 day

Presentation Skills 1 day

Presentation Skills 1 day
November 15, 2017

Managing Difficult Employees – 1 Day

Managing Difficult Employees – 1 Day

Time Management working with Microsoft Outlook – 1 day

Time Management working with Microsoft Outlook – 1 day
November 16, 2017

Training the Trainer - 2 day

Training the Trainer - 2 day
November 17, 2017

Training the Trainer - 2 day

Training the Trainer - 2 day

Correcting Poor Performance & Disciplinary Procedures – 1 day

Correcting Poor Performance & Disciplinary Procedures – 1 day
November 20, 2017

Mediation Skills 1 day

Mediation Skills 1 day

Telephone Skills and Customer Care – 1 day

Telephone Skills and Customer Care – 1 day
November 21, 2017

Letter and Report Writing – 1 day

Letter and Report Writing – 1 day

Project management for non-project managers – 1 day

Project management for non-project managers – 1 day
November 22, 2017

Managing the Difficult Appraisal - 1 day

Managing the Difficult Appraisal - 1 day

The New Manager – 2 day

The New Manager – 2 day
November 23, 2017 November 24, 2017
November 27, 2017

Time Management – 1 day

Time Management – 1 day
November 28, 2017

Appraisal Skills – 1 day

Appraisal Skills – 1 day

Coaching for Managers – 1 day

Coaching for Managers – 1 day
November 29, 2017

Leadership and Team Building – 1 day

Leadership and Team Building – 1 day

Telesales and Telemarketing – 1 day

Telesales and Telemarketing – 1 day
November 30, 2017

Stress Management – 1 day

Stress Management – 1 day
December 1, 2017

Interviewing Skills – 1 day

Interviewing Skills – 1 day

Time Management working with Microsoft Outlook – 1 day

Time Management working with Microsoft Outlook – 1 day