The New Manager training – open course – special offer 245

Welcome to our The New Manager special offer booking page

Using this page you will have access to the special rates discounted from our normal course booking prices

ALL 1 DAY OPEN COURSES £245 + VAT

ALL 2 DAY COURSES £490 + VAT

The New Manager course

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you. This course will focus on the essential requirements needed to execute managing for the first time if you are a newly qualified manager and will also allow you to gain knowledge of the skills needed for leading a new team effectively if you are a newly promoted manager.

Total Success is well renowned for our management training courses as we cater to all levels of management. We are able to design courses for specific needs, whether it be improving management skills or providing management refresher training.

This course is designed for newly appointed managers and supervisors. Its modular approach builds into a toolkit of essential management skills and gives practical ‘real life’ examples, scenarios and techniques to enable the New Manager to manage with confidence. We place great emphasis on workshops, role-plays, active participation and group discussion to allow the knowledge to be understood and used quickly and easily in the work place.

The course consists of a series of six modules which are taught over the two days. After each session delegates will be given work assignments and post-course action plans which reinforce the skills and techniques taught on each session. Each assignment is designed to be reviewed after one month with the delegate’s line manager so the knowledge gained is assessed and analysed.

Each module comes with its own set of notes and follow up exercises and builds into a portfolio of management skills.

Course Dates

  • October 25, 2017 - October 26, 2017
  • November 22, 2017 - November 23, 2017
  • December 7, 2017 - December 8, 2017
  • January 4, 2018 - January 5, 2018
  • February 8, 2018 - February 9, 2018
  • March 8, 2018 - March 9, 2018
  • April 5, 2018 - April 6, 2018

Who will benefit from the course?

This training programme equips delegates with the necessary skills and techniques to manage their team and perform to the best of their abilities.

  • It allows delegates, in a risk free environment, to understand the essential processes of good communication.
  • It enables delegates to fully understand the key processes of effective delegation and motivation.
  • It gives the tools necessary to be able to take responsibility in a number of situations, ranging from simple to very complex.
  • This allows delegates to see the benefits of informed decision making and taking action versus procrastination and indecision.

A breakdown of each module is shown below – Each module comes with its own set of notes and follow up exercises and builds into a portfolio of management skills.:

1. Situational leadership

This module covers the role of a leader; understanding leadership styles; assessing your team development needs; building rapport and team motivation. An important aspect of leadership is appraising staff and improving performance; the following link gives you information on planning an appraisal and setting objectives.

2. Communication skills

How well a manager communicates with his/her staff determines the team’s future success. This module shows you how to assess and develop your communication skills; how to give effective feedback; how to motivate when giving bad news and how to improve your conversation control. For more information about giving feedback, click on the following page: Giving feedback

3. How to delegate effectively

One of the true skills of a good manager is the ability to delegate. Effective delegate is one of the signs of a strong, effective leader. We will cover the ‘What, How and Why’ of delegation and show how it allows the new manager to develop individuals within the team and increase morale.

4. Team building

Building a strong, willing and committed team takes time and effort, but nothing gives a manager a greater sense of satisfaction and achievement. Covered in this module are team building exercises; setting targets and performance reviews; developing the individual and appraisal training.

5. Time and priority management

If you are not managing yourself then you can’t manage other people effectively. This module shows delegates how to recognise their most important tasks and how to prioritise them, how to best organise their time and the key skills to being both effective and productive. Click here for more tips on time management, delegation and people management

6. Training a winning team

One of the best way to build a team is to train them properly. This module covers presentation skills; on the job and classroom training; the learning circle and how to assess the effectiveness of your training.

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

Why choose Total Success for your training?

  • our lead trainers have over 18 years experience in training
  • a maximum of 8 delegates means more time spent on individual needs
  • we guarantee to run the course and will never cancel at the last moment
  • free subscription to our monthly training newsletter

All open courses are trained in Central London at the St Giles Hotel.

Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.

In-Company Courses

Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements.

To book a Total Success Course you can

  • Call us on (+20) 8269 1177 and reserve your training place and we will send you the booking information for you to complete in your own time.
  • Complete our open course booking form below and choose your payment options (cheque, credit card, pay-on-line, purchase order or PayPal). Once we have your information we will confirm your booking by email.
  • Book on line. As mentioned above once you complete your form you can choose to pay securely by credit card (American Express, Visa or MasterCard) using our on line booking forms. Confirmation will be sent once we receive your details and payment.
  • E-mail us. If you’d like further information we’ll respond within 24 hours and usually the same day.
  • Click Here to Download our Training Course Booking form, complete it and send it/email it/fax it to us (with your payment options) and we’ll get you booked on immediately and send the confirmation via email.

Course Booking Form at £140 + VAT pp

To confirm your training place, please fill out this form. Once your details have been processed you will receive a confirmation email with all the relevant course information. For further information please contact us.
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The cost of £245 + VAT for a 1 day course and £490 for a 2 day course includes all written course materials. All fees must be paid in full prior to the end date of the sale. A VAT invoice will be sent on receipt of booking form. All cheques are to be made payable to Total Success. For BACS payments contact the office for details. Overdue payments will automatically incur a £75 administration surcharge and will be applied every 7 days.

All completed and returned booking forms are bound by the following Terms and Conditions without exception: Cancellations will only be accepted by written confirmation at least 15 working days prior to the start of each course. Failure to notify us within the given period will result in full course fees being charged. Delegates postponing must give at least 15 working days notice. If the required notice is not given, the delegate will be subject to a £150 ex VAT fee to cover costs. When a delegate postpones a course, they must be able to attend the next available training date, or supply a delegate to attend in their place. Failure to do so will result in the charging of full course fees. Sickness must be confirmed no later then 8.30am on the morning of the training.

In the event of a change of course date, venue or cancellation by Total Success, delegates will be notified 7 days prior to the start of the course. In these circumstances delegates will be offered alternatives dates or a full refund.