BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Total Success Training - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Total Success Training
X-ORIGINAL-URL:https://www.totalsuccess.co.uk
X-WR-CALDESC:Events for Total Success Training
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20240911T093000
DTEND;TZID=UTC:20240911T160000
DTSTAMP:20260420T124517
CREATED:20211217T174506Z
LAST-MODIFIED:20240823T163627Z
UID:13665-1726047000-1726070400@www.totalsuccess.co.uk
SUMMARY:Stress Management – 1 day training course - Face to Face Workshop
DESCRIPTION:We provide training courses for managing stress\, handling stress\, reducing stress\, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover \n\nRecognising your own stressors\nPersonality types and reactions to stress\nHow your beliefs and perceptions cause stress\nManaging yourself\nDoes your job cause stress?\nWhat else causes stress?\nDeveloping a stress strategy\nDeveloping strategies for stress management\nSelf Management\nManaging change\nRelaxation techniques\nAssertiveness skills\nPlanning your next step\nCourse action planning\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/stress-management-1-day-training-course-face-to-face-workshop-6/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Other Courses,Stress Management - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240911T093000
DTEND;TZID=UTC:20240911T160000
DTSTAMP:20260420T124517
CREATED:20210606T134356Z
LAST-MODIFIED:20240209T021949Z
UID:13069-1726047000-1726070400@www.totalsuccess.co.uk
SUMMARY:Managing Meetings & Remote Meetings - Face to Face Course
DESCRIPTION:People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group\, using the power of persuasion and reaching agreement constructively. \nThis course will enable people to organise and chair meeting that are more effective and more motivating for those that attend. \nAgenda \n\nThe eight Golden rules of running the effective meeting\nEstablishing the aims and purpose of meetings\nTypical roles of participants within the meeting\nHow to construct the perfect agenda\nOpening the meeting and establishing ground rules\nManaging the social objective against the task objective\nKeeping the meeting on track and meaningful\nRules for effective tele/video conferencing\nEffective communication skills within meetings\nListening and questioning skills; summarising and giving feedback\nEstablishing priorities within the meeting\nHow to set realistic objectives\nUnderstanding how groups work within the meeting environment to create effective action points\nHandling conflict within meetings\nDealing with difficult people – talkative\, aggressive\, obstructive\, and unresponsive behaviours\nHow to evaluate the meeting and track outcomes\nAvoiding the common pitfalls that cause meeting to fail\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.30 for registration and pre-course work assignments. \nTimings:       9.30-10.00 Introductions \n10.00-1.00 Morning \n2.00-4.00 Afternoon \nThe course will be a face to face training course and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-meetings-remote-meetings-face-to-face-course/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Meetings
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240911T093000
DTEND;TZID=UTC:20240911T153000
DTSTAMP:20260420T124517
CREATED:20230504T132815Z
LAST-MODIFIED:20240307T104458Z
UID:14776-1726047000-1726068600@www.totalsuccess.co.uk
SUMMARY:Managing the Difficult Appraisal - Live Remote Virtual Training
DESCRIPTION:This course deals mainly with the difficulties that arise when we are appraising employees who are substandard in performance\, behaviour or attitude. This type of interview needs to be handled well if the manager is to make the best of the performance appraisal. Handled badly and both manager and employee may walk away frustrated and demotivated. Handled well and a highly productive meeting can reinvigorate a poorly performing employee. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-the-difficult-appraisal-live-remote-virtual-training-13/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing the Difficult Appraisal - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240903T093000
DTEND;TZID=UTC:20240903T160000
DTSTAMP:20260420T124517
CREATED:20230511T131827Z
LAST-MODIFIED:20240317T221736Z
UID:15205-1725355800-1725379200@www.totalsuccess.co.uk
SUMMARY:Negotiation Skills – CPD accredited - Face to Face 1 day training course
DESCRIPTION:Our 1 day CPD accredited Negotiation Training courses are designed to deliver vital negotiation skills\, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues\, staff members or clients. Our Negotiation skills workshops and seminars are based in London and are acknowledged for efficiently improving negotiation skills. We will cover: \n\nIdentifying objectives and all factors affecting negotiation\nUnderstanding the four phases of effective negotiations\nUnderstanding open and hidden agendas\nApproach\, planning and preparation\nEffective openings\nFocusing on outcomes not positions\nPlanning workable concessions and alternatives\nListening\, questioning and assertion skills\nCreating a ‘win-win’ situation\nBargaining skills\nDealing with objections and underhand tactics\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/negotiation-skills-cpd-accredited-face-to-face-1-day-training-course-2/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Negotiation Skills - 1 Day,Selling and Customer Service
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240902T093000
DTEND;TZID=UTC:20240902T160000
DTSTAMP:20260420T124517
CREATED:20230504T135146Z
LAST-MODIFIED:20240307T104354Z
UID:14797-1725269400-1725292800@www.totalsuccess.co.uk
SUMMARY:Managing the Difficult Appraisal - 1 day Face to Face Training Course
DESCRIPTION:This course deals mainly with the difficulties that arise when we are appraising employees who are substandard in performance\, behaviour or attitude. This type of interview needs to be handled well if the manager is to make the best of the performance appraisal. Handled badly and both manager and employee may walk away frustrated and demotivated. Handled well and a highly productive meeting can reinvigorate a poorly performing employee. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-the-difficult-appraisal-1-day-face-to-face-training-course-17/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing the Difficult Appraisal - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240828T093000
DTEND;TZID=UTC:20240828T160000
DTSTAMP:20260420T124517
CREATED:20230511T100548Z
LAST-MODIFIED:20240321T154252Z
UID:15169-1724837400-1724860800@www.totalsuccess.co.uk
SUMMARY:Mediation Skills 1 day CPD accredited - Face to face workshop
DESCRIPTION:Mediation skills are vital today. Our CPD accredited mediating and managing conflict courses are designed to help the mediator to successfully manage workplace conflict. The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides\, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. The focus of a mediation meeting is to reach a common sense settlement agreeable to both parties in a case. \nThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides\, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. The focus of a mediation meeting is to reach a common sense settlement agreeable to both parties in a case. \n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/mediation-skills-1-day-cpd-accredited-face-to-face-workshop-12/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Mediation Skills - 1 Day
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240819T093000
DTEND;TZID=UTC:20240820T160000
DTSTAMP:20260420T124517
CREATED:20200218T103418Z
LAST-MODIFIED:20240414T225131Z
UID:10483-1724059800-1724169600@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-23/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240806T093000
DTEND;TZID=UTC:20240806T160000
DTSTAMP:20260420T124517
CREATED:20230505T135707Z
LAST-MODIFIED:20240307T150515Z
UID:14872-1722936600-1722960000@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-16/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240805T093000
DTEND;TZID=UTC:20240805T160000
DTSTAMP:20260420T124517
CREATED:20210111T164911Z
LAST-MODIFIED:20240414T214936Z
UID:12613-1722850200-1722873600@www.totalsuccess.co.uk
SUMMARY:Project management for non-project managers – Face to Face 1 day - CPD accredited training course
DESCRIPTION:Managing projects is not easy\, but it is a crucial task in the workplace. Our Project Management training course will present delegates with useful strategies that will assist them with:\norganising projects\nimproving project management skills\nmanaging projects effectively\nproject planning\nbecoming a great project manager \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/project-management-for-non-project-managers-1-day-cpd-accredited-training-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:People Management,Project Management for Non-Project Managers - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240730T093000
DTEND;TZID=UTC:20240730T160000
DTSTAMP:20260420T124517
CREATED:20230504T111635Z
LAST-MODIFIED:20240227T151031Z
UID:14683-1722331800-1722355200@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-face-to-face-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240722T093000
DTEND;TZID=UTC:20240723T160000
DTSTAMP:20260420T124517
CREATED:20210804T160742Z
LAST-MODIFIED:20240414T225101Z
UID:13233-1721640600-1721750400@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-course-cpd-accredited-open-face-to-face-workshop-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240717T093000
DTEND;TZID=UTC:20240717T160000
DTSTAMP:20260420T124517
CREATED:20211231T191053Z
LAST-MODIFIED:20240209T021721Z
UID:13796-1721208600-1721232000@www.totalsuccess.co.uk
SUMMARY:Managing Meetings & Remote Meetings - Face to Face Course
DESCRIPTION:People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group\, using the power of persuasion and reaching agreement constructively. \nThis course will enable people to organise and chair meeting that are more effective and more motivating for those that attend. \nAgenda \n\nThe eight Golden rules of running the effective meeting\nEstablishing the aims and purpose of meetings\nTypical roles of participants within the meeting\nHow to construct the perfect agenda\nOpening the meeting and establishing ground rules\nManaging the social objective against the task objective\nKeeping the meeting on track and meaningful\nRules for effective tele/video conferencing\nEffective communication skills within meetings\nListening and questioning skills; summarising and giving feedback\nEstablishing priorities within the meeting\nHow to set realistic objectives\nUnderstanding how groups work within the meeting environment to create effective action points\nHandling conflict within meetings\nDealing with difficult people – talkative\, aggressive\, obstructive\, and unresponsive behaviours\nHow to evaluate the meeting and track outcomes\nAvoiding the common pitfalls that cause meeting to fail\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.30 for registration and pre-course work assignments. \nTimings:       9.30-10.00 Introductions \n10.00-1.00 Morning \n2.00-4.00 Afternoon \nThe course will be a face to face training course and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-meetings-remote-meetings-face-to-face-course-11/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Meetings
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240715T093000
DTEND;TZID=UTC:20240715T160000
DTSTAMP:20260420T124517
CREATED:20210601T222028Z
LAST-MODIFIED:20240319T230757Z
UID:13017-1721035800-1721059200@www.totalsuccess.co.uk
SUMMARY:Stress Management – 1 day training course - Face to Face Workshop
DESCRIPTION:We provide training courses for managing stress\, handling stress\, reducing stress\, in fact all work related stress issues. Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it. Our courses have a proven track record in stress reduction and managing stress at work. We cover \n\nRecognising your own stressors\nPersonality types and reactions to stress\nHow your beliefs and perceptions cause stress\nManaging yourself\nDoes your job cause stress?\nWhat else causes stress?\nDeveloping a stress strategy\nDeveloping strategies for stress management\nSelf Management\nManaging change\nRelaxation techniques\nAssertiveness skills\nPlanning your next step\nCourse action planning\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/stress-management-1-day-training-course-face-to-face-workshop/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Other Courses,Stress Management - 1 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240709T093000
DTEND;TZID=UTC:20240709T160000
DTSTAMP:20260420T124517
CREATED:20201231T174016Z
LAST-MODIFIED:20240307T121016Z
UID:12090-1720517400-1720540800@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – 1 day - CPD Accredited - Face to Face training course
DESCRIPTION:This one-day CPD accredited appraisal and performance review course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-1-day-cpd-accredited-face-to-face-training-course-6/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Appraisal Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240708T093000
DTEND;TZID=UTC:20240708T160000
DTSTAMP:20260420T124517
CREATED:20210109T125756Z
LAST-MODIFIED:20240521T104947Z
UID:12476-1720431000-1720454400@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-8/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240702T093000
DTEND;TZID=UTC:20240702T160000
DTSTAMP:20260420T124517
CREATED:20230504T111316Z
LAST-MODIFIED:20240227T150924Z
UID:14681-1719912600-1719936000@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-face-to-face-course-4/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240625T093000
DTEND;TZID=UTC:20240625T160000
DTSTAMP:20260420T124517
CREATED:20230614T123614Z
LAST-MODIFIED:20230614T123614Z
UID:15546-1719307800-1719331200@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – CPD Accredited - Face to Face training course
DESCRIPTION:Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills\, delegates will also learn employment law; video and telephone interviewing and how to follow up references. \nMorning\n\nWelcome\, introductions\, course programme and objectives.\nThe cost of recruitment and staff turnover\nIdentifying the causes of poor recruitment\nStrategies for effective recruitment practice\nThe stages of recruitment.\nDesigning a job description and person profile\nAnalysing application forms and cv’s\nTechniques for opening the interview\n\nAfternoon\n\nRole-play – Interview introduction\nQuestioning the candidate\nRole-play questioning the candidate\nClosing the interview and outlining doubts\nFinal role-play – closing the interview\nInterviewing and the law\nAction planning\nClose course and final paperwork\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-cpd-accredited-face-to-face-training-course-6/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240625T093000
DTEND;TZID=UTC:20240625T160000
DTSTAMP:20260420T124517
CREATED:20210102T180104Z
LAST-MODIFIED:20240307T141441Z
UID:12210-1719307800-1719331200@www.totalsuccess.co.uk
SUMMARY:Assertiveness and Managing Conflict – Face to face workshop -  1 day
DESCRIPTION:This Assertiveness and Managing Conflict course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go unnoticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-and-managing-conflict-face-to-face-workshop-1-day-4/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Assertiveness and Managing Conflict - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240624T093000
DTEND;TZID=UTC:20240625T160000
DTSTAMP:20260420T124517
CREATED:20220722T131158Z
LAST-MODIFIED:20240414T224948Z
UID:14143-1719221400-1719331200@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-course-cpd-accredited-open-face-to-face-workshop-7/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240624T093000
DTEND;TZID=UTC:20240624T160000
DTSTAMP:20260420T124517
CREATED:20210108T193935Z
LAST-MODIFIED:20240321T102720Z
UID:12443-1719221400-1719244800@www.totalsuccess.co.uk
SUMMARY:Letter\, Email and Report Writing – 1 day - CPD accredited course - Face to Face Course
DESCRIPTION:Our letter\, email and report writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive letters\, emails and report templates. This productive course will also demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \nIt is tailored to the needs of delegates who already have business writing skills and those who would like to gain further knowledge on: \n\nhow to write a good report\nhow to write effective letters\nhow to write professionally\nhow to write confidently\nhow to write a standard letter\nhow to write a formal report\nhow to respond to a complaint letter\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/letter-email-and-report-writing-1-day-cpd-accredited-course-12/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240621T093000
DTEND;TZID=UTC:20240621T160000
DTSTAMP:20260420T124517
CREATED:20210101T173724Z
LAST-MODIFIED:20240210T183326Z
UID:12160-1718962200-1718985600@www.totalsuccess.co.uk
SUMMARY:Assertiveness Skills Training – 1 day - CPD accredited course - Face to face workshop
DESCRIPTION:This CPD accredited course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/assertiveness-skills-training-1-day-cpd-accredited-course-face-to-face-workshop/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Assertiveness Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240619T093000
DTEND;TZID=UTC:20240619T160000
DTSTAMP:20260420T124517
CREATED:20211231T190946Z
LAST-MODIFIED:20240209T021610Z
UID:13794-1718789400-1718812800@www.totalsuccess.co.uk
SUMMARY:Managing Meetings & Remote Meetings - Face to Face Course
DESCRIPTION:People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group\, using the power of persuasion and reaching agreement constructively. \nThis course will enable people to organise and chair meeting that are more effective and more motivating for those that attend. \nAgenda \n\nThe eight Golden rules of running the effective meeting\nEstablishing the aims and purpose of meetings\nTypical roles of participants within the meeting\nHow to construct the perfect agenda\nOpening the meeting and establishing ground rules\nManaging the social objective against the task objective\nKeeping the meeting on track and meaningful\nRules for effective tele/video conferencing\nEffective communication skills within meetings\nListening and questioning skills; summarising and giving feedback\nEstablishing priorities within the meeting\nHow to set realistic objectives\nUnderstanding how groups work within the meeting environment to create effective action points\nHandling conflict within meetings\nDealing with difficult people – talkative\, aggressive\, obstructive\, and unresponsive behaviours\nHow to evaluate the meeting and track outcomes\nAvoiding the common pitfalls that cause meeting to fail\n\nLive Remote Virtual Course \nThis course will be run virtually via Zoom.com. \nThe course will start at 9.30 for registration and pre-course work assignments. \nTimings:       9.30-10.00 Introductions \n10.00-1.00 Morning \n2.00-4.00 Afternoon \nThe course will be a face to face training course and once you have booked we will send the following files: \n\nPre-course file with all log in details and pre-course assignments. Please complete this form and send back to us prior to the course to info@totalsuccess.co.uk. It includes course objectives and agenda that we will run through with you during the Introduction\nThe handouts we will be using on the course.\nA course manual that can be downloaded for reference during the seminar. You don’t have to print the manual but please download it as we will refer to it on the day\nA full set of the activities you’ll be doing on the course. These can be completed before the course\, but this is not essential\nA post-course action plan and course evaluation form. This will be completed as proof of attending. A copy should also be sent to us. This is in the Handouts email.\n\nPlease ensure you download the zoom.com app on your computer and check that it works prior to log in as it takes about 30 mins to set up the free account. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/managing-meetings-remote-meetings-face-to-face-course-10/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Managing Meetings
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240613T093000
DTEND;TZID=UTC:20240613T160000
DTSTAMP:20260420T124517
CREATED:20210109T125022Z
LAST-MODIFIED:20240521T104802Z
UID:12470-1718271000-1718294400@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240611T093000
DTEND;TZID=UTC:20240611T160000
DTSTAMP:20260420T124517
CREATED:20201231T173859Z
LAST-MODIFIED:20240307T120938Z
UID:12088-1718098200-1718121600@www.totalsuccess.co.uk
SUMMARY:Appraisal Skills – 1 day - CPD Accredited - Face to Face training course
DESCRIPTION:This one-day CPD accredited appraisal and performance review course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our performance management course also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly\, easily and effectively. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/appraisal-skills-1-day-cpd-accredited-face-to-face-training-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Appraisal Skills - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240610T093000
DTEND;TZID=UTC:20240611T160000
DTSTAMP:20260420T124517
CREATED:20210606T152839Z
LAST-MODIFIED:20231120T221916Z
UID:13094-1718011800-1718121600@www.totalsuccess.co.uk
SUMMARY:Presentation Skills 2 day course - CPD Accredited - Open Face to Face Workshop
DESCRIPTION:Excellent presentation skills give you a platform to demonstrate your sales skills\, leadership qualities\, communication skills\, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients. \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/presentation-skills-2-day-course-cpd-accredited-open-face-to-face-workshop-3/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Presentation and Writing Skills,Presentation Skills - 2 Day
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240606T093000
DTEND;TZID=UTC:20240606T160000
DTSTAMP:20260420T124517
CREATED:20210109T125623Z
LAST-MODIFIED:20240307T145515Z
UID:12474-1717666200-1717689600@www.totalsuccess.co.uk
SUMMARY:Coaching for Managers – 1 day - CPD Accredited - Face to Face Training Course
DESCRIPTION:Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation. We explain through discussion\, role-play and case study how to coach staff to achieve the impossible in terms of team development and business performance. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nIt will also show them how to plan\, prepare and implement a coaching programme for induction courses and how to evaluate its success. It also looks at the relationship between coaching\, mentoring and training. \nBy the end of this course delegates will have the skills to: \n\nDesign a coaching programme that can be adapted to training at any level.\nUse a structured approach to coaching design and delivery.\nHighlight the key teaching and learning points of the session and train to achieve those objectives.\nOrganise the logistics of a coaching session.\nDeliver the coaching in a credible and creative way.\nEnsure the coaching is interactive and interesting.\nGain feedback to evaluate the training’s progress.\nEvaluate the effectiveness of the skills and strategies taught.\nEnable effective follow-thorough by use of post training templates\n\n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/coaching-for-managers-1-day-cpd-accredited-face-to-face-training-course-7/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Coaching for Managers - 1 Day,People Management
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240604T093000
DTEND;TZID=UTC:20240604T160000
DTSTAMP:20260420T124517
CREATED:20220516T210030Z
LAST-MODIFIED:20240130T142424Z
UID:14011-1717493400-1717516800@www.totalsuccess.co.uk
SUMMARY:Advanced Presentation Skills – CPD Accredited - 1 day - Face to Face Workshop
DESCRIPTION:Our one-day CPD accredited advanced presentation skills course gives you a platform to demonstrate your leadership qualities\, communication skills\, sales ability\, influence and promotion potential. Our objective is to teach you proven skills and techniques that will enable you to perform at an advanced level. We will be giving action points to sharpen your image; maximise your message and increase your credibility in the eyes of colleagues and clients. \n  \n Full Course Details
URL:https://www.totalsuccess.co.uk/course/advanced-presentation-skills-cpd-accredited-1-day-face-to-face-workshop-8/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Advanced Presentation Skills - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240604T093000
DTEND;TZID=UTC:20240604T160000
DTSTAMP:20260420T124517
CREATED:20201230T164613Z
LAST-MODIFIED:20240227T150826Z
UID:12005-1717493400-1717516800@www.totalsuccess.co.uk
SUMMARY:Account Management - 1 Day Face to Face course
DESCRIPTION:This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: \n\nSales skills for non-sales people\nOrganisation strategies for future sales\nAccount planning for initial contacts and follow up calls\nUnderstanding ‘why’ customers buy\nHow to make quality appointments\nQuestioning techniques\nSelling benefits\nRecognising buying motives and identifying buying signals\nClosing skills\nHandling objections\nThe Power of ‘Following Up’\nCustomer Style Analysis\n\n\n\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/account-management-1-day-34/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Account Management
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240603T093000
DTEND;TZID=UTC:20240603T160000
DTSTAMP:20260420T124517
CREATED:20230614T123502Z
LAST-MODIFIED:20240402T162551Z
UID:15544-1717407000-1717430400@www.totalsuccess.co.uk
SUMMARY:Interviewing Skills – CPD Accredited - Face to Face training course
DESCRIPTION:Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s). Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate; plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate. As well as improving interviewing skills\, delegates will also learn employment law; video and telephone interviewing and how to follow up references. \nMorning\n\nWelcome\, introductions\, course programme and objectives.\nThe cost of recruitment and staff turnover\nIdentifying the causes of poor recruitment\nStrategies for effective recruitment practice\nThe stages of recruitment.\nDesigning a job description and person profile\nAnalysing application forms and cv’s\nTechniques for opening the interview\n\nAfternoon\n\nRole-play – Interview introduction\nQuestioning the candidate\nRole-play questioning the candidate\nClosing the interview and outlining doubts\nFinal role-play – closing the interview\nInterviewing and the law\nAction planning\nClose course and final paperwork\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/interviewing-skills-cpd-accredited-face-to-face-training-course-5/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Interviewing Skills - 1 Day,Other Courses
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240603T093000
DTEND;TZID=UTC:20240603T160000
DTSTAMP:20260420T124517
CREATED:20210107T182159Z
LAST-MODIFIED:20240314T194700Z
UID:12416-1717407000-1717430400@www.totalsuccess.co.uk
SUMMARY:Email and Letter Writing – 1 day - CPD accredited - Face to Face Course
DESCRIPTION:Our email and letter writing course will allow delegates to gain useful letter writing tools\, tips and techniques and also includes constructive email and letter templates. This productive course will  demonstrate the particulars of writing effective emails\, whilst improving punctuation and grammar. \nCOURSE AGENDA \nBelow is a proposed course agenda. Please keep in mind that Total Success Training prides itself on the bespoke nature of our training courses. Feel free to contact us to discuss exactly how and what you would like the course to look like and we can tailor it to your needs. \n\nKey steps to ensure successful email and letter writing\nCollecting and sequencing ideas\nPlanning and structuring your emails and letters\nHow to interest and persuade the reader\nWriting in plain English\nPunctuation and grammar exercises\nDesign\, presentation and layout\nHow to write emails and letters dealing effectively with complaints\nHow to use language that is assertive\, persuasive and customer caring\n\n Full Course Details
URL:https://www.totalsuccess.co.uk/course/email-and-letter-writing-1-day-cpd-accredited-2/
LOCATION:&Meetings\, 150 Minories\, London\, EC3N 1LS\, 150 Minories\, London\, EC3N 1LS\, United Kingdom
CATEGORIES:Letter and Report Writing - 1 Day,Presentation and Writing Skills
ATTACH;FMTTYPE=image/png:https://www.totalsuccess.co.uk/wp-content/uploads/2018/04/TS_HandTree.png
GEO:51.5178676;-0.1300681
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=&Meetings 150 Minories London EC3N 1LS 150 Minories London EC3N 1LS United Kingdom;X-APPLE-RADIUS=500;X-TITLE=150 Minories:geo:-0.1300681,51.5178676
END:VEVENT
END:VCALENDAR