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&Meetings, Cheapside

+ Google Map
107 Cheapside
London, EC2V 6DN United Kingdom
0800 073 0499

November 2019

Interviewing Skills – 1 day

November 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Coaching for Managers – 1 day

November 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Letter and Report Writing – 1 day

November 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Delegation Skills

November 18 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

Telephone Skills and Customer Care – 1 day

November 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Advanced Presentation Skills – 1 day

November 19 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Managing Meetings

November 19 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Training the Trainer – 2 day

November 20 at 9:30 am - November 21 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Negotiation Skills – 1 day

November 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Managing the Difficult Conversation

November 21 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is ideal for managers who need better techniques to ‘handle challenging situation’ or ‘deal with the difficult conversation’.  It is packed with many practical tips and techniques and help managers manage all difficult situations confidently and competently.

Find out more »

Telesales and Telemarketing – 1 day

November 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

Disciplinary Procedures – 1 day

November 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Dealing With Difficult People – 1 day

November 25 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Interviewing Skills – 1 day

November 25 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Complaint Handling – 1 Day

November 25 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.

Find out more »

Assertiveness Skills – 1 day

November 26 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Coaching for Managers – 1 day

November 26 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Time Management – 1 day

November 26 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Stress Management – 1 day

November 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Training the Trainer – 1 day

November 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Introduction to Selling – 1 day

November 28 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Leadership and Team Building – 1 day

November 28 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Appraisal Skills – 1 day

November 28 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Assertiveness and Managing Conflict – 1 day

November 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Performance Management – 1 Day

November 29 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Training the Trainer – 1 day

November 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

December 2019

Presentation Skills 2 day

December 2 at 9:30 am - December 3 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Disciplinary Procedures – 1 day

December 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Advanced Presentation Skills – 1 day

December 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Negotiation Skills – 1 day

December 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

High Impact Writing Skills – 1 day training course

December 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

The New Manager – 2 day

December 4 at 9:30 am - December 5 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Managing Meetings

December 4 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Letter and Report Writing – 1 day

December 4 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Dealing With Difficult People – 1 day

December 5 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Assertiveness Skills – 1 day

December 6 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Delegation Skills

December 6 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

Managing the Difficult Appraisal – 1 day

December 6 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

Find out more »

Stress Management – 1 day

December 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Leadership and Team Building – 1 day

December 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Training the Trainer – 1 day

December 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Assertiveness and Managing Conflict – 1 day

December 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Time Management – 1 day

December 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Introduction to Selling – 1 day

December 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Performance Management – 1 Day

December 11 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Appraisal Skills – 1 day

December 11 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

High Impact Writing Skills – 1 day training course

December 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Managing the Difficult Appraisal – 1 day

December 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

Find out more »

Customer Service & Customer Care 1 day

December 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

Coaching for Managers – 1 day

December 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Interviewing Skills – 1 day

December 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Introduction to Selling – 1 day

December 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Delegation Skills

December 16 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

Letter and Report Writing – 1 day

December 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Advanced Presentation Skills – 1 day

December 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Managing Meetings

December 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Training the Trainer – 2 day

December 18 at 9:30 am - December 19 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Telephone Skills and Customer Care – 1 day

December 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Negotiation Skills – 1 day

December 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Project management for non-project managers – 1 day

December 19 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

Find out more »

Managing the Difficult Conversation

December 19 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is ideal for managers who need better techniques to ‘handle challenging situation’ or ‘deal with the difficult conversation’.  It is packed with many practical tips and techniques and help managers manage all difficult situations confidently and competently.

Find out more »

Telesales and Telemarketing – 1 day

December 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

Disciplinary Procedures – 1 day

December 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Presentation Skills 1 day

December 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.

Find out more »

Interviewing Skills – 1 day

December 23 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Dealing With Difficult People – 1 day

December 23 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Managing Difficult Employees – 1 Day

December 23 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

Find out more »

Time Management – 1 day

December 24 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Assertiveness Skills – 1 day

December 24 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Coaching for Managers – 1 day

December 24 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Training the Trainer – 1 day

December 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Performance Management – 1 Day

December 27 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Assertiveness and Managing Conflict – 1 day

December 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Presentation Skills 2 day

December 30 at 9:30 am - December 31 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Disciplinary Procedures – 1 day

December 30 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Advanced Presentation Skills – 1 day

December 30 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Negotiation Skills – 1 day

December 31 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

January 2020

Letter and Report Writing – 1 day

01/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

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Dealing With Difficult People – 1 day

02/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

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Assertiveness Skills – 1 day

03/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

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Delegation Skills

03/01/20 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

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Managing the Difficult Appraisal – 1 day

03/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

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Leadership and Team Building – 1 day

06/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

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Stress Management – 1 day

06/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our courses have a proven track record in stress reduction and managing stress at work.

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Training the Trainer – 1 day

06/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

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Assertiveness and Managing Conflict – 1 day

07/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

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Introduction to Selling – 1 day

07/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

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Time Management – 1 day

07/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

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Appraisal Skills – 1 day

08/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

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Performance Management – 1 Day

08/01/20 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

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Customer Service & Customer Care 1 day

09/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

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High Impact Writing Skills – 1 day training course

09/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

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Managing the Difficult Appraisal – 1 day

09/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

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Coaching for Managers – 1 day

10/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

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Interviewing Skills – 1 day

10/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

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Email and Letter Writing – 1 day

10/01/20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

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Delegation Skills

13/01/20 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

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