May 2021
Managing the Difficult Appraisal – 1 day
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Email and Letter Writing – 1 day – CPD accredited
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Delegation Skills Training Course
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.
Find out more »Presentation Skills 1 day – CPD accredited training
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Leadership and Team Building – CPD Accredited – 1 day Face to face training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Managing Difficult Employees – 1 Day – Open face to face workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »June 2021
Account Management – 1 Day
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Negotiation Skills – CPD accredited – 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Assertiveness and Managing Conflict – Face to face workshop – 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »The New Manager – CPD Accredited – 2 day face to face training course
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Dealing With Difficult People – 1 day – CPD Accredited
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Interviewing Skills – CPD Accredited – Face to Face classroom training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Find out more »Time Management with Microsoft Outlook – 1 day – CPD Accredited Course
In this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Microsoft Outlook. Full Course Details
Find out more »Managing the Difficult Appraisal – 1 day
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Find out more »Disciplinary Procedures – 1 day CPD accredited training course
Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Email and Letter Writing – 1 day – CPD accredited
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Delegation Skills Training Course
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.
Find out more »Leadership and Team Building – CPD Accredited – 1 day Face to face training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Presentation Skills 1 day – CPD accredited training
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Managing Difficult Employees – 1 Day – Open face to face workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Letter, Email and Report Writing – 1 day – CPD accredited course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Account Management – 1 Day
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Negotiation Skills – CPD accredited – 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »July 2021
Assertiveness and Managing Conflict – Face to face workshop – 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »The New Manager – CPD Accredited – 2 day face to face training course
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Dealing With Difficult People – 1 day – CPD Accredited
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Interviewing Skills – CPD Accredited – Face to Face classroom training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Find out more »Time Management with Microsoft Outlook – 1 day – CPD Accredited Course
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Full Course Details
Find out more »Managing the Difficult Appraisal – 1 day
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Email and Letter Writing – 1 day – CPD accredited
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Leadership and Team Building – CPD Accredited – 1 day Face to face training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Presentation Skills 1 day – CPD accredited training
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Managing Difficult Employees – 1 Day – Open face to face workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Letter, Email and Report Writing – 1 day – CPD accredited course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Account Management – 1 Day
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Negotiation Skills – CPD accredited – 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Telephone Skills and Customer Care – 1 day course
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Assertiveness and Managing Conflict – Face to face workshop – 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »August 2021
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »The New Manager – CPD Accredited – 2 day face to face training course
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Dealing With Difficult People – 1 day – CPD Accredited
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Interviewing Skills – CPD Accredited – Face to Face classroom training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Find out more »Time Management with Microsoft Outlook – 1 day – CPD Accredited Course
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Full Course Details
Find out more »Managing the Difficult Appraisal – 1 day
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Email and Letter Writing – 1 day – CPD accredited
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Leadership and Team Building – CPD Accredited – 1 day Face to face training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Presentation Skills 1 day – CPD accredited training
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Managing Difficult Employees – 1 Day – Open face to face workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Letter, Email and Report Writing – 1 day – CPD accredited course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Account Management – 1 Day
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Face to Face Workshop
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Negotiation Skills – CPD accredited – 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Telephone Skills and Customer Care – 1 day course
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »Assertiveness and Managing Conflict – Face to face workshop – 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »The New Manager – CPD Accredited – 2 day face to face training course
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Dealing With Difficult People – 1 day – CPD Accredited
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Interviewing Skills – CPD Accredited – Face to Face classroom training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »September 2021
Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Find out more »Time Management with Microsoft Outlook – 1 day – CPD Accredited Course
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Full Course Details
Find out more »