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&Meetings, Cheapside

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107 Cheapside
London, EC2V 6DN United Kingdom
0800 073 0499

March 2019

Training the Trainer – 1 day

March 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Performance Management – 1 Day

March 22 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Advanced Presentation Skills – 1 day

March 25 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Presentation Skills 2 day

March 25 at 9:30 am - March 26 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Disciplinary Procedures – 1 day

March 25 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

High Impact Writing Skills – 1 day training course

March 26 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

The New Manager – 2 day

March 27 at 9:30 am - March 28 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Letter and Report Writing – 1 day

March 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Managing Meetings

March 27 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Dealing With Difficult People – 1 day

March 28 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Assertiveness Skills – 1 day

March 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Delegation Skills

March 29 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

April 2019

Leadership and Team Building – 1 day

April 1 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Stress Management – 1 day

April 1 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Training the Trainer – 1 day

April 1 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Introduction to Selling – 1 day

April 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Time Management – 1 day

April 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Assertiveness and Managing Conflict – 1 day

April 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Customer Service & Customer Care 1 day

April 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

Appraisal Skills – 1 day

April 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Performance Management – 1 Day

April 3 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Managing the Difficult Appraisal – 1 day

April 4 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

Find out more »

High Impact Writing Skills – 1 day training course

April 4 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Interviewing Skills – 1 day

April 5 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Coaching for Managers – 1 day

April 5 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Managing the Difficult Appraisal – 1 day

April 8 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

Find out more »

Delegation Skills

April 8 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

Managing Meetings

April 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Training the Trainer – 2 day

April 10 at 9:30 am - April 11 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Telephone Skills and Customer Care – 1 day

April 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Letter and Report Writing – 1 day

April 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

PowerPoint Presentation Skills – 1 day

April 11 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.

Find out more »

Project management for non-project managers – 1 day

April 11 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

Find out more »

Disciplinary Procedures – 1 day

April 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Presentation Skills 1 day

April 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.

Find out more »

Telesales and Telemarketing – 1 day

April 12 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

Interviewing Skills – 1 day

April 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Managing Difficult Employees – 1 Day

April 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

Find out more »

Dealing With Difficult People – 1 day

April 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Time Management – 1 day

April 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Coaching for Managers – 1 day

April 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Assertiveness Skills – 1 day

April 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Negotiation Skills – 1 day

April 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Stress Management – 1 day

April 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Interview skills for the interviewee

April 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare for effective selection interviews To describe some of the most important interviewing skills. To give an understanding of the pitfalls for interviewees that are badly…

Find out more »

Introduction to Selling – 1 day

April 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Leadership and Team Building – 1 day

April 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Time Management – 1 day

April 18 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Advanced Presentation Skills – 1 day

April 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

High Impact Writing Skills – 1 day training course

April 23 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

The New Manager – 2 day

April 24 at 9:30 am - April 25 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Letter and Report Writing – 1 day

April 24 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Managing Meetings

April 24 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Dealing With Difficult People – 1 day

April 25 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Assertiveness Skills – 1 day

April 26 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Delegation Skills

April 26 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Find out more »

Leadership and Team Building – 1 day

April 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Stress Management – 1 day

April 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Training the Trainer – 1 day

April 29 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Introduction to Selling – 1 day

April 30 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Time Management – 1 day

April 30 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Assertiveness and Managing Conflict – 1 day

April 30 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

May 2019

Customer Service & Customer Care 1 day

May 1 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

Appraisal Skills – 1 day

May 1 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Performance Management – 1 Day

May 1 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

Find out more »

Managing the Difficult Appraisal – 1 day

May 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.

Find out more »

High Impact Writing Skills – 1 day training course

May 2 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Interviewing Skills – 1 day

May 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Coaching for Managers – 1 day

May 3 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Managing Meetings

May 7 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

Find out more »

Training the Trainer – 2 day

May 8 at 9:30 am - May 9 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£590

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Telephone Skills and Customer Care – 1 day

May 8 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

PowerPoint Presentation Skills – 1 day

May 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.

Find out more »

Project management for non-project managers – 1 day

May 9 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

Find out more »

Disciplinary Procedures – 1 day

May 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Presentation Skills 1 day

May 10 at 9:30 am - 5:30 pm
|Recurring Event (See all)

One event on 15/02/19 at 9:30am

One event on 15/03/19 at 9:30am

One event on 12/04/19 at 9:30am

One event on 10/05/19 at 9:30am

One event on 07/06/19 at 9:30am

&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
£295

Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.

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Telesales and Telemarketing – 1 day

May 10 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

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Interviewing Skills – 1 day

May 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

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Managing Difficult Employees – 1 Day

May 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

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Dealing With Difficult People – 1 day

May 13 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

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Time Management – 1 day

May 14 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

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Coaching for Managers – 1 day

May 14 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

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Assertiveness Skills – 1 day

May 14 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

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Negotiation Skills – 1 day

May 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

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Stress Management – 1 day

May 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our courses have a proven track record in stress reduction and managing stress at work.

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Interview skills for the interviewee

May 15 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

The aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare for effective selection interviews To describe some of the most important interviewing skills. To give an understanding of the pitfalls for interviewees that are badly…

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Introduction to Selling – 1 day

May 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

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Leadership and Team Building – 1 day

May 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

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Time Management – 1 day

May 16 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

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Training the Trainer – 1 day

May 17 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

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Performance Management – 1 Day

May 17 at 9:30 am - 5:00 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details

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Advanced Presentation Skills – 1 day

May 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

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Presentation Skills 2 day

May 20 at 9:30 am - May 21 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£590

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

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Disciplinary Procedures – 1 day

May 20 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

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High Impact Writing Skills – 1 day training course

May 21 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

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The New Manager – 2 day

May 22 at 9:30 am - May 23 at 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£590

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

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Letter and Report Writing – 1 day

May 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

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Managing Meetings

May 22 at 9:30 am - 5:30 pm
&Meetings, Cheapside, 107 Cheapside
London, EC2V 6DN United Kingdom
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£295

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend.

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