Management and Coaching In House Agenda – CPD Accredited and Certified

The course has been developed for managers who have experience of team leading and supervision. We have designed it to be practical in its focus rather than a purely theoretical course. Its practical aspects will enable managers to:

  • fully understand their role and responsibilities
  • enable them to be competent at setting goals, standards and objectives, both for the team and individuals
  • communicate effectively with staff to produce desired results and objectives

Coaching For Managers

The modern manager needs to know how to develop people. This course shows how to plan and prepare coaching session and how to evaluate the success of the coaching.

  • Introducing the concept of coaching
  • An overview of the coaching process
  • Recognising the opportunity
  • Giving and receiving feedback
  • Coaching evaluation

Mentoring in the workplace

Many organisations have seen the value of using their own staff as mentors within the workplace. Mentoring complements coaching, counselling and day-to-day management and aims to provide motivation, encouragement and advice for the mentee. This course covers the following topics:

  • Identification of a mentor
  • Qualities of a mentor
  • How to conduct a mentoring session
  • Skills for successful mentors
  • Benefits of a mentoring scheme

How to delegate successfully

The second biggest reason for business failure in the UK is the inability to delegate. If you find yourself in the situation of having to do everything yourself, constantly working late and taking work home at the weekend then delegation may be the answer to the challenges you face at work.

This course covers the delegation process; it highlights the essentials every delegator must know; from picking a suitable candidate and communicating the project objectives to ensuring you are on top of the delegation through to its successful conclusion.


The focus of the training is to develop the both managers and team leaders on the challenges they face everyday, maximise on current strengths and develop/share good working practices which may already exist.

Proposed methods of training will include:

  • Trainer-led facilitation
  • Role-playing typical situations (using video or audio feedback, if applicable)
  • Group work
  • Workbook exercises and activities
  • Video scenarios with discussion.

All delegates will receive a workbook that doubles as an excellent post course reference manual.