Frequently Asked Questions
Booking a course
How often do your courses run?
We have an open-course schedule, which details all of the open-courses throughout the year. For our in-house training, we will endeavour to find the most suitable date for your training – please contact the office where we will be more then happy to discuss available dates.
How do I book a course?
You can download our booking forms by following the link to our Booking a Course page, or contact the office and we will be more then happy to email you through our form.
How can I confirm my course place?
Once you have returned your course booking form, we will process the information and email you through your course confirmation, along with course information and agenda and details of the training venue.
Paying for your course
How much do courses cost?
All of our open-courses are priced at £345+VAT per person per day. Our in-house training courses are priced at £895+VAT per training day, with additional for travel and accommodation if applicable. Go here for special offers.
How do I pay?
You can pay for your course online via Credit/Debit Card and PayPal when you complete your online booking form. We also accept cheques made payable to Total Success Training, BACS transfers and credit card payments. For further information please contact us.
Will you send me an invoice/ receipt?
Once we have received your course booking form, we will process an invoice and post this the same day.
When do I need to pay?
Payment is required on receipt of invoice, before the course due date. For further information please contact us.
Will I receive certification?
We can offer a certificate of attendance. Please let the trainer know on the day of training if you require this, or alternatively, please contact the office before or after your course and we will be happy to arrange this for you.
Do you accept delegates from outside of the UK?
We are more then happy to accept delegates from outside the UK. Booking a course can be made by sending through a booking form where we will reserve your training place for you, and once we have received payment confirmation, we will send through your course confirmation and details.
Where can I stay when I come over?
We advise any delegate from outside the UK to stay at the St.Giles hotel, on Bedford Avenue, which is very central with competitive rates. The St. Giles hotel is next door to our main training venue.