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Webinars are short sharp interactive sessions to which you can log on from anywhere, using any computer with internet access.

Ranging from topics about planning your perfect year to delivering perfect appraisals, our webinars offer ideas to make everyday life in an office or in general.

Attend a “virtual class” from anywhere as long as you have access to the Internet and a phone.

  • Listen to webinar facilitators via conference call while you view presentations on your computer screen
  • Interact with webinar facilitators and other participants
  • Submit questions anytime during the webinar
  • Participate in live polls
  • Chat with fellow participants with instant messaging

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Have you missed some of our previous webinars? Watch the recordings from previous webinars on a number of interesting topics.

Working from Home Webinar Series

Watch Working from Home webinars 


Managing Conflict

Watch Webinar – Managing Conflict 


How to Navigate the Awkward Conversation

You’re not happy. Things are not going the way you want. You need to say something, BUT you don’t. Why? Some of the main reasons are; you don’t want upset the other person; you feel guilty mentioning it; you just don’t like any form of conflict. So, you say nothing and suffer in silence. Well, not anymore. Especially if you’ve attended our next Total Success webinar – Managing conflict – how to navigate the awkward conversation. This is one of the subjects we cover on our training workshop – ‘Managing the difficult conversation’ where we teach delegates the art and skill of conflict management (or as we like to say ‘the gentle art verbal self defence’.

This 20 minute webinar will equip you in the following ways

• How to mentally prepare for the difficult conversation
• How to plan your approach
• 5 things that you must get right to get the most from the conversation.

Watch Webinar – Navigate the Awkward Conversation



Interviewing Skills for the Interviewee

Interviews are not about YOU. A bold statement but it’s true. Most interviewers don’t care about YOU – they care about the person they need to fill the job. It’s that simple this is the approach I have taken when coaching interviewees for selection and promotion interviews over the last 30 years (with over 90% success, I might add). What’s the secret? Well, there isn’t one. You have to put the time and effort into getting the job and interview preparation isn’t restricted to just filling in an online application form or sending in a CV and hoping for the best.

Our agenda will include

  • What are the 10 most asked questions in interviews
  • What the interviewer is looking for when asking questions
  • Great answers and …….
  • How to deliver them.
Watch Webinar – Interviewing Skills for the Interviewee


Account Management

If you’ve got an appointment with a key contact; someone you’ve been chasing for ages and finally you’ve got the chance to meet them and present your proposal; you would be right to feel nervous and apprehensive about how you’ll get on.

Will you close the deal to the cheers and admiration of your peers and manager or will you have to walk back into your office and explain how badly it went whilst your suffering heart palpitations and a sweaty brow.

To achieve the former rather than the latter you will need to attend our next Webinar – Account Management – the 10 questions you need to ask to secure the deal.

The seminar will cover the following

  • How to plan for success
  • How to uncover the secrets of successful of a successful negotiation
  • The questions you need answers to secure the sale
  • How to secure future business opportunities
  • What to do to exploit the account to its full potential
Watch Webinar – Account Management


Managing Meetings

Being able to manage a group of people to discuss professionally and come to conclusions that increase the effectiveness and productivity of any organisation is truly a worthy skill. So, why is it that some of the meetings you chair or attend are completely unproductive? 

It’s all about the management. Simple but true. A great metaphor is that meetings should be like a smooth flight taking a group of interested people from one destination and landing successfully at a better one.  

People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. 

This webinar will enable people to organise and chair meeting that are more effective and more motivating for those that attend. 

Watch Webinar – Managing Meetings


Delegation Skills

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff.

Our webinar enables you to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels.

Watch Webinar – Delegation Skills


Secrets of the Super Interviewer

Make great impressions – you need them as much as they need you

Never forget that you need to make a good impression on the interviewee as much as they want to impress you. Good candidates will probably have more than one job offer so make sure you come across as the efficient, friendly, caring organisation your new employee (whoever they are) will want to work for. Remember interviews are always a willing buyer-willing seller situation.

Watch Webinar – Secrets of the Super Interviewer



How to Win Every Argument

Are you sick of losing? Arguments, that you should win are lost because…………… well, you just can’t put your finger on it. But you always lose.

Remember, that when you’re arguing, debating, negotiating – whatever you chose to call it – there are a number of factors operating which we’re not always in control. You not only need to have a great argument, but you also need to deliver it in a great way. The opposition must see that you are confident in your position and that arguing with you is counterproductive. You also have deal with the emotional trauma that accompanies fierce debate. And, let’s face it, some of us crumble when the idea of confrontation rears its ugly head.

However, do not lose heart because our Total Success webinar is packed with tips and techniques that will help you win your next confrontation.

Watch Webinar – How to Win Every Argument



Become a Master of Time Not It’s Victim

Time is money, and whilst it’s natural that a small amount may be wasted each week, this research demonstrates that we need consider how it all adds up. By being conscious of how we spend our time, we can work more efficiently and productively as a team. This will of course, mean putting more back into the business but also ensuring we have a healthy work life balance by getting our work completed during the allotted working day.

However, it is important to remember that taking a few minutes here and there from work can help to reduce stress and keep workers focused. No one is capable of working all day or week without a break, and it is better to have workers waste a little time than be tired or stressed (and therefore less productive and motivated) all week!

Watch Webinar – Become a Master of Time


Transforming your 3* Team to a 5* Team

How would you rate your team? Are you a 3-star, 4-star all 5-star team?

When was the last time you carried out a review of your team in terms of its effectiveness, motivation, morale and productivity etc. If you did you may be surprised how effective or noneffective your team is.

So, let’s look at how you can turn your 3-star team into a 5-star fighting unit ready to take on all that expected of it and succeed. In this article we will give you 8 tips on how to transform your team and how to maintain the increased performance so that it becomes the norm.

Watch Webinar – Transform your 3* Team


How to Become a Master Delegator

A study in 2016 of delegation within the medical profession showed that effective delegation is seen by staff as a positive issue contributing to their job satisfaction. Another study in 2015 showed that out of 500 CEOs who demonstrated higher delegation talent, over 3 years achieved over 100% greater growth rate in their organisations compared with those of limited all lower delegator ability. The same study showed that they also generated 33% more revenue then their less willing counterparts.

So, what do delegators do differently? And, what do we need to do to become the master delegator. In this article we will show you 7 key actions that once mastered will turn you into find Master delegator.

Watch Webinar – How to Become a Master Delegator


Planning the Perfect Year

What a year it’s going to be! Filled with exciting possibilities and taking you on journeys that will enhance your life with breathtaking opportunities. OR, will it be the ‘same old, same old’. Our next webinar ‘Planning the perfect year 2018 – How to set goals and perfect priorties’ is jam packed with strategies on how to get the most from the year in all aspects of your life be it work or social.

You’ll learn; how to approach key areas of your life; how to set meaningful objectives; how to maintain your progress and what to do if you need a boost.

It will be run by Warren Wint author of ‘Successful Time Management’ who will take you through strategies that get you thinking and planning for success. It’s all practical, it’s fun, it’s challenging and you’ll be really motivated to get ‘your life going’.

Watch Webinar – Planning the Perfect Year


How to Deliver the Perfect Appraisal

‘How can I get Charlie to do the job he’s paid to do over the next 12 months?’. Now, substitute Charlie for someone in your team who is at best demotivated and at worst unwilling to work in the way you need them to.

Well, help is at hand. And I do mean help by the way of the annual performance appraisal. If you are a manager/director who needs to have a hard working, happy team that hits business targets and feel pride in the work they do then the performance appraisal can deliver these and more.

Our appraisal webinar ‘Appraisals – how to deliver the perfect appraisal to motivate the unmotivatable’ is packed with lots of practical tips and techniques you need to plan for and deliver the perfect appraisal and then sit back to enjoy the fruits of your labour. It will feature tried and tested techniques for conducting appraisals but also great insights into managing the difficult appraisee and getting the best out of them.

Watch Webinar – How to Deliver the Perfect Appraisal


Secrets of Confidence at Work

If your colleagues were asked to give one word to describe you, what word would they choose?

’Confident’, ‘nice’, ‘friendly’, ‘approachable’, ‘aloof’, ‘inconsistent’, ‘demanding’ etc. I think you know where this is going, but what if you don’t know what they think? Well, this webinar is everything you need to be able to define yourself in the eyes of not only your colleagues but also your boss, your clients, even the guy in IT whose name you don’t know but treats you as if you don’t matter.

It’s called Assertiveness – how to look and sound confident at work. In 30 minutes we will cover the essential elements of how to project a confident image to your colleagues in order to be taken seriously and gain their respect.

The seminar leader is Warren Wint, who for the last 23 years has trained thousands of people how to increase their confidence and effectiveness at work. Make your first assertive decision today and click the button to join this webinar. What have you got to lose except your weaknesses.

Watch Webinar – Secrets of Confidence at Work


What to Say to Win the Deal

If you wish to secure the deal in your next negotiation here are 3 key ways to help you. They are part of our next Webinar – ‘What to say to win the deal’. In this seminar I’ll be treating you to over 30 years of sales and negotiation experiences that you can use to make the difference. It’ll be packed with winning phrases and verbal techniques to give you the edge.

Good luck. But, luck is the only vestige for those who don’t know how to hustle!!

Watch Webinar – What to Say to Win the Deal


Top Tips to Master your Email

This month’s webinar is all about how to make email and much more productive process. We all use email we use it every day, but we don’t always feel in full control of our email. A few years ago we wrote a newsletter article which gave you 10 top tips for managing emails. As technology improves we are far more ways in which you can be more productive and in control of your email.

In this Webinar I’m going to give you 10 tips that you’ll find invaluable. Both will delight and enthral you to learn more about mastering emails. From ‘Never typing an email again’ (Trust us) to ‘Perfecting your Signature’.

Watch Webinar – Top Tips to Master your Email


Preparing the Perfect Presentation

This month’s webinar is all about how to perfect your presentations. You’re not always going to be up there talking about the next self-driving car or the next cure for whatever type of disease. Sometimes you’re going to have to talk about finances, numbers, data, corporate investor sales stuff – nothing that really gets the crowd going. But hey, we get it: we know this is something that happens often, so we decided to do our best to help out. We’ve accumulated various ways (10 to be exact) to make your next speech, presentation – anything really – more interesting. Just remember: there’s no such thing as a boring topic.

Watch Webinar – Preparing the Perfect Presentation