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Complaint Handling – 1 Day
19/10/20 at 9:30 am - 5:00 pm
An event every 4 weeks that begins at 9:30 am on Monday, repeating until 31/01/21
This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.