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Events for December 2018

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Calendar of Events

Calendar of Events
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26

Managing Meetings

27

Dealing With Difficult People – 1 day

Assertiveness Skills – 1 day

28

Letter and Report Writing – 1 day

Advanced Presentation Skills – 1 day

29

Customer Service & Customer Care 1 day

30

Assertiveness and Managing Conflict – 1 day

PowerPoint Presentation Skills – 1 day

1
2
3

Managing the Difficult Appraisal – 1 day

Training the Trainer – 1 day

4

Mediation Skills 1 day

Negotiation Skills – 1 day

Presentation Skills 1 day

5

Project management for non-project managers – 1 day

Telephone Skills and Customer Care – 1 day

6

Managing Difficult Employees – 1 Day

The New Manager – 2 day

7

The New Manager – 2 day

Letter and Report Writing – 1 day

8
9
10

Leadership and Team Building – 1 day

Training the Trainer – 2 day

11

Training the Trainer – 2 day

Presentation Skills 2 day

12

Presentation Skills 2 day

Telesales and Telemarketing – 1 day

13

Introduction to Selling – 1 day

Time Management – 1 day

14

Coaching for Managers – 1 day

Interviewing Skills – 1 day

15
16
17

Stress Management – 1 day

Telephone Skills and Customer Care – 1 day

Delegation Skills

18

Appraisal Skills – 1 day

Managing Difficult Employees – 1 Day

19

Disciplinary Procedures – 1 day

Presentation Skills 1 day

20

Managing the Difficult Appraisal – 1 day

21

Time Management with Microsoft Outlook – 1 day

Training the Trainer – 1 day

22
23
24

Assertiveness Skills – 1 day

25
26
27

Customer Service & Customer Care 1 day

Telesales and Telemarketing – 1 day

28

Advanced Presentation Skills – 1 day

Performance Management – 1 Day

29
30
31
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4
5
6
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