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Events for December 2019

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Calendar of Events

Calendar of Events
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
25

Dealing With Difficult People – 1 day

Interviewing Skills – 1 day

Complaint Handling – 1 Day

26

Assertiveness Skills – 1 day

Coaching for Managers – 1 day

Time Management – 1 day

27

Mediation Skills 1 day

Stress Management – 1 day

Training the Trainer – 1 day

28

Introduction to Selling – 1 day

Leadership and Team Building – 1 day

Appraisal Skills – 1 day

29

Assertiveness and Managing Conflict – 1 day

Performance Management – 1 Day

Training the Trainer – 1 day

30
1
2

Presentation Skills 2 day

Disciplinary Procedures – 1 day

Negotiation Skills – 1 day

3

Presentation Skills 2 day

High Impact Writing Skills – 1 day training course

4

The New Manager – 2 day

Letter and Report Writing – 1 day

Managing Meetings

5

The New Manager – 2 day

Dealing With Difficult People – 1 day

6

Assertiveness Skills – 1 day

Delegation Skills

Managing the Difficult Appraisal – 1 day

7
8
9

Stress Management – 1 day

Leadership and Team Building – 1 day

Training the Trainer – 1 day

10

Assertiveness and Managing Conflict – 1 day

Time Management – 1 day

Introduction to Selling – 1 day

11

Performance Management – 1 Day

Appraisal Skills – 1 day

12

High Impact Writing Skills – 1 day training course

Managing the Difficult Appraisal – 1 day

Customer Service & Customer Care 1 day

13

Coaching for Managers – 1 day

Interviewing Skills – 1 day

Introduction to Selling – 1 day

14
15
16

Delegation Skills

Letter and Report Writing – 1 day

17

Advanced Presentation Skills – 1 day

Managing Meetings

Mediation Skills 1 day

18

Negotiation Skills – 1 day

Training the Trainer – 2 day

Telephone Skills and Customer Care – 1 day

19

Training the Trainer – 2 day

Project management for non-project managers – 1 day

Managing the Difficult Conversation

20

Telesales and Telemarketing – 1 day

Disciplinary Procedures – 1 day

Presentation Skills 1 day

21
22
23

Interviewing Skills – 1 day

Dealing With Difficult People – 1 day

Managing Difficult Employees – 1 Day

24

Time Management – 1 day

Assertiveness Skills – 1 day

Coaching for Managers – 1 day

25
26
27

Training the Trainer – 1 day

Performance Management – 1 Day

Assertiveness and Managing Conflict – 1 day

28
29
30

Presentation Skills 2 day

Disciplinary Procedures – 1 day

Advanced Presentation Skills – 1 day

31

Presentation Skills 2 day

Negotiation Skills – 1 day

1

Letter and Report Writing – 1 day

2

Dealing With Difficult People – 1 day

3

Assertiveness Skills – 1 day

Delegation Skills

Managing the Difficult Appraisal – 1 day

4
5
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