9:30 am
Disciplinary Procedures – 1 day CPD accredited training course – Face to Face Course
£395.00
Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Find out more »Telephone Skills and Customer Care – Live Remote Virtual Training
£295.00
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »Managing Difficult Employees – 1 Day – Live remote virtual course
£395.00
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
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