July 2024
Train the Trainer – 1 day – CPD Accredited – Live remote course
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Training the Trainer – 2 day CPD Accredited course – Remote live training
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Stress Management – Live Remote Virtual Training – CPD Accredited
Our courses have a proven track record in stress reduction and managing stress at work.
Find out more »Time Management – 1 day – CPD Accredited – Live remote course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »August 2024
Time Management with Microsoft Outlook – 1 day – CPD Accredited Course – Live remote training course
In this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Microsoft Outlook. Full Course Details
Find out more »The New Manager – CPD Accredited – 2 day Live remote training
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Presentation Skills 2 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
Excellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.
Find out more »Managing Difficult Employees – 1 Day – Live remote virtual course
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Dealing With Difficult People – Live Remote Virtual Training
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course
The aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare for effective selection interviews To describe some of the most important interviewing skills. To give an understanding of the pitfalls for interviewees that are badly…
Find out more »Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Assertiveness and Managing Conflict – Live remote virtual – 1 day course
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Find out more »Introduction to Selling – Sales training course – 1 day live remote training
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Find out more »Presentation Skills 1 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Customer Service & Customer Care 1 Day Live Remote Course
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Find out more »Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Training the Trainer – 2 day CPD Accredited course – Remote live training
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Stress Management – Live Remote Virtual Training
Our courses have a proven track record in stress reduction and managing stress at work.
Find out more »Train the Trainer – 1 day – CPD Accredited – Live remote course
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Time Management with Microsoft Outlook – 1 Day Live Remote Virtual Training
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The course will start at 9.45 for registration and pre-course work assignments. Timings: 9.45-10.00 Log in and system check 10.00-12.30 Morning 1.00-3.30 Afternoon The course will…
Find out more »Telephone Skills and Customer Care – Live Remote Virtual Training
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »September 2024
The New Manager – CPD Accredited – 2 day Live remote training
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Presentation Skills 2 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Time Management – 1 day – CPD Accredited – Live remote course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
This 1 day CPD accredited course will teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Managing Difficult Employees – 1 Day – Live virtual remote course
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Dealing With Difficult People – Live Remote Virtual Training
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…
Find out more »Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…
Find out more »Performance Management Training Course – 1 Day Live Virtual Remote Course
One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Defining performance problems and problem employees Effective action plans Essential follow-up and keeping the employee on track How to give positive criticism and feedback Motivation theory and practice Motivating…
Find out more »Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Negotiation Skills – CPD accredited – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Assertiveness and Managing Conflict – Live remote virtual 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Presentation Skills 1 day – CPD accredited training – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Introduction to Selling – Sales training course – 1 day live remote training
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Find out more »Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Training the Trainer – 2 day CPD Accredited course – Remote live training
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Stress Management – 1 day – Live remote training course
Our courses have a proven track record in stress reduction and managing stress at work.
Find out more »Train the Trainer – 1 day – CPD Accredited – Live remote course
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Time Management with Microsoft Outlook – 1 day – Live virtual course – CPD Accredited
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The course will start at 9.45 for registration and pre-course work assignments. Timings: 9.45-10.00 Log in and system check 10.00-12.30 Morning 1.00-3.30 Afternoon The course will…
Find out more »Telesales and Telemarketing – CPD accredited course – Live Remote Virtual Training
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Find out more »Telephone Skills and Customer Care – Live Remote Virtual Training
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »The New Manager – CPD Accredited – 2 day Live remote training
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Find out more »Presentation Skills 2 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »October 2024
Managing Difficult Employees – 1 Day – Live remote virtual course
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
This 1 day CPD accredited course will teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Dealing With Difficult People – Live Remote Virtual Training
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »High Impact Writing Skills – 1 day Live Remote Training course
This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…
Find out more »Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Find out more »Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…
Find out more »Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Negotiation Skills – CPD accredited – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Presentation Skills 1 day – CPD accredited training – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Find out more »Assertiveness and Managing Conflict – Live remote virtual – 1 day course
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Training the Trainer – 2 day CPD Accredited course – Remote live training
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Stress Management – 1 day – Live remote training course
Our courses have a proven track record in stress reduction and managing stress at work.
Find out more »Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Find out more »Train the Trainer – 1 day – CPD Accredited – Live remote course
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Time Management with Microsoft Outlook – 1 day – Live virtual course – CPD Accredited
In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The course will start at 9.45 for registration and pre-course work assignments. Timings: 9.45-10.00 Log in and system check 10.00-12.30 Morning 1.00-3.30 Afternoon The course will…
Find out more »Telephone Skills and Customer Care – Live Remote Virtual Training
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Find out more »Presentation Skills 2 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Time Management – 1 day – CPD Accredited – Live remote course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Managing Difficult Employees – 1 Day – Live remote virtual course
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Find out more »Dealing With Difficult People – Live Remote Virtual Training
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
This 1 day CPD accredited course will teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »November 2024
High Impact Writing Skills – 1 day Live Remote Training course
This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…
Find out more »Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Find out more »Performance Management Training Course – 1 Day Live Virtual Remote Course
One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Defining performance problems and problem employees Effective action plans Essential follow-up and keeping the employee on track How to give positive criticism and feedback Motivation theory and practice Motivating…
Find out more »Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Negotiation Skills – CPD accredited – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Find out more »Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…
Find out more »Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Find out more »Assertiveness and Managing Conflict – Live remote virtual – 1 day course
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »