Zoom virtual meeting
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Zoom virtual meeting London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Disciplinary Procedures – CPD accredited – 1 day Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
Zoom virtual meeting London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Zoom virtual meeting London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Zoom virtual meeting London, United KingdomTotal Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or […]
Complaint Handling – 1 Day – Live remote training course
Zoom virtual meeting London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint […]
Assertiveness and Managing Conflict – Live remote virtual – 1 day course
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Zoom virtual meeting London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Customer Service & Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Introduction to Selling – Sales training course – 1 day live remote training
Zoom virtual meeting London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Training the Trainer – 2 day CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Stress Management – 1 day – Live remote training course
Zoom virtual meeting London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Zoom virtual meeting London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Train the Trainer – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Time Management with Microsoft Outlook – CPD Accredited – 1 Day Live Remote Virtual Training
Zoom virtual meeting London, United KingdomIn this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Microsoft Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The course will start […]
Telephone Skills and Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
Zoom virtual meeting London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
