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02082691177 www.totalsuccess.co.uk

April 2024

The New Manager – CPD Accredited – 2 day Live remote training

April 16 at 9:30 am - April 17 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course

April 16 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare for effective selection interviews To describe some of the most important interviewing skills. To give an understanding of the pitfalls for interviewees that are badly…

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Training the Trainer – 2 day CPD Accredited course – Remote live training

April 16 at 9:30 am - April 17 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Negotiation Skills – CPD accredited – Live Remote Virtual Training

April 17 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course

April 18 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Leadership and Team Building – CPD Accredited – Live remote training course

April 18 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Managing Difficult Employees – 1 Day – Live remote virtual course

April 19 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

Find out more »

High Impact Writing Skills – 1 day Live Remote Training course

April 19 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited

April 19 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course

April 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited

April 25 at 9:30 am - April 26 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…

Find out more »

Presentation Skills 1 day – CPD accredited training – Live remote course

April 25 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course

April 29 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

May 2024

Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course

May 1 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited

May 2 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Assertiveness and Managing Conflict – Live remote training course – 1 day

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Interviewing Skills – CPD Accredited – Live remote training course

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Presentation Skills 1 day – CPD accredited course – Live remote course

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Customer Service & Customer Care – Live Remote Virtual Training

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

Introduction to Selling – Sales training course – 1 day live remote training

May 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Training the Trainer -2 day – CPD Accredited – Live Remote Virtual Course

May 6 at 9:30 am - May 7 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Email and Letter Writing – 1 day – CPD accredited – Live virtual course

May 7 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Stress Management – Live Remote Virtual Training

May 8 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Telephone Skills and Customer Care – Live Remote Virtual Training

May 10 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Time Management with Microsoft Outlook – CPD Accredited – 1 Day Live Remote Virtual Training

May 13 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

In this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Microsoft Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The course will start at 9.45 for registration and pre-course work assignments. Timings:       9.45-10.00 Log in and system check 10.00-12.30 Morning 1.00-4.30 Afternoon The course will be hosted on…

Find out more »

The New Manager – CPD Accredited – 2 day Live remote training

May 13 at 9:30 am - May 14 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Time Management – 1 day – CPD Accredited – Live remote course

May 13 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Train the Trainer – 1 day – CPD Accredited – Live remote course

May 14 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Managing Difficult Employees – 1 Day – Live remote virtual course

May 15 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

Find out more »

Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course

May 16 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Dealing With Difficult People – Live Remote Virtual Training

May 16 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

High Impact Writing Skills – 1 day training course – Live Remote Virtual Training

May 17 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited

May 17 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

Presentation Skills 2 day – CPD accredited course – Live remote course

May 20 at 9:30 am - May 21 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

Mediation Skills – Live Remote Virtual Training – 1 day course

May 23 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.

Find out more »

Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited

May 23 at 9:30 am - May 24 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…

Find out more »

Performance Management Training Course – 1 Day Live Virtual Remote Course

May 23 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Defining performance problems and problem employees Effective action plans Essential follow-up and keeping the employee on track How to give positive criticism and feedback Motivation theory and practice Motivating…

Find out more »

Project management for non-project managers – 1 day – CPD accredited training course – Live remote course

May 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

Find out more »

Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course

May 27 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited

May 29 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course

May 30 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Assertiveness and Managing Conflict – Live remote virtual 1 day

May 31 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

21st Jan – Introduction to Selling – Sales training course – 1 day live remote training

May 31 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Negotiation Skills – CPD accredited – Live Remote Virtual Training

May 31 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited

May 31 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Customer Service & Customer Care – Live Remote Virtual Training

May 31 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

June 2024

Training the Trainer – 2 day CPD Accredited – Live remote course

June 5 at 9:30 am - June 6 at 3:30 pm
Zoom virtual meeting London, United Kingdom
£590.00

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Train the Trainer – 1 day – CPD Accredited – Live remote course

June 5 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Time Management with Microsoft Outlook – 1 day – CPD Accredited Course – Live remote training course

June 6 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

In this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Full Course Details

Find out more »

Telephone Skills and Customer Care – Live Remote Virtual Training

June 7 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Presentation Skills 2 day – CPD accredited course – Live remote course

June 10 at 9:30 am - June 11 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

The New Manager – CPD Accredited – 2 day Live remote training

June 10 at 9:30 am - June 11 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

Find out more »

Time Management – 1 day – CPD Accredited – Live remote course

June 12 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

Find out more »

Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course

June 13 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

Find out more »

Dealing With Difficult People – Live Remote Virtual Training

June 13 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

Find out more »

Managing Difficult Employees – 1 Day – Live remote virtual course

June 13 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

Find out more »

Telesales and Telemarketing – 1 Day Live Remote Virtual Training

June 14 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.

Find out more »

High Impact Writing Skills – 1 day training course – Live Remote Virtual Training

June 14 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

Find out more »

Stress Management – 1 day Face to Face Training course – CPD accredited

June 17 at 9:30 am - 4:00 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Letter, Email and Report Writing – 1 day – CPD accredited course – Live virtual course

June 17 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.

Find out more »

Interviewing Skills – CPD Accredited – Live Remote Virtual Training

June 19 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).

Find out more »

Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited

June 20 at 9:30 am - June 21 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…

Find out more »

Mediation Skills CPD accredited – 1 day live remote training

June 20 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.

Find out more »

Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course

June 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

Find out more »

Negotiation Skills – CPD accredited – Live Remote Virtual Training

June 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

Find out more »

Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited

June 26 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

Find out more »

Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course

June 26 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

Find out more »

Project management for non-project managers – 1 day – CPD accredited training course – Live remote course

June 27 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

Find out more »

Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited

June 28 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.

Find out more »

Assertiveness and Managing Conflict – Live remote virtual – 1 day course

June 28 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.

Find out more »

Customer Service & Customer Care – Live Remote Virtual Training

June 28 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.

Find out more »

Introduction to Selling – Sales training course – 1 day live remote training

June 28 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.

Find out more »

Presentation Skills 1 day – CPD accredited course – Live remote course

June 28 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

July 2024

Training the Trainer – 2 day CPD Accredited – Live remote course

July 1 at 9:30 am - July 2 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.

Find out more »

Stress Management – Live Remote Virtual Training 1 day course

July 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our courses have a proven track record in stress reduction and managing stress at work.

Find out more »

Train the Trainer – 1 day – CPD Accredited – Live remote course

July 3 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.

Find out more »

Complaint Handling – 1 Day – Live remote training course

July 4 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint email writing, managing difficult and aggressive customers, handling worried and confused customers, giving bad news. The course will start at 9.30 for registration and pre-course…

Find out more »

Telephone Skills and Customer Care – Live Remote Virtual Training

July 5 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Find out more »

Disciplinary Procedures – CPD accredited – 1 day Live Remote Virtual Training Course

July 5 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.

Find out more »

Presentation Skills 2 day – CPD accredited course – Live remote course

July 8 at 9:30 am - July 9 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.

Find out more »

The New Manager – CPD Accredited – 2 day Live remote training

July 8 at 9:30 am - July 9 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.

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Time Management – 1 day – CPD Accredited – Live remote course

July 10 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.

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Managing Difficult Employees – 1 Day – Live remote virtual course

July 10 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.

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Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course

July 11 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.

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Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course

July 11 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees

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High Impact Writing Skills – 1 day training course – Live Remote Virtual Training

July 12 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course is designed to teach practical skills and enable all delegates to be both competent and confident in their ability to write all types of document…

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Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited

July 18 at 9:30 am - July 19 at 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£590.00

Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…

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Mediation Skills CPD accredited – 1 day live remote training

July 18 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.

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Performance Management Training Course – 1 Day Live Virtual Remote Course

July 18 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Defining performance problems and problem employees Effective action plans Essential follow-up and keeping the employee on track How to give positive criticism and feedback Motivation theory and practice Motivating…

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Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course

July 22 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.

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Delegation Skills – Live Remote Virtual Training Course

July 22 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a tool to achieve greater personal productivity; to hit organisational deadlines; increase motivation and decrease stress levels. How We Will Organise The Live Remote Course: It…

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Negotiation Skills – CPD accredited – Live Remote Virtual Training

July 23 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.

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Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course

July 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.

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Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited

July 24 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom
£295.00

This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.

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Project management for non-project managers – 1 day – CPD accredited training course – Live remote course

July 25 at 9:30 am - 3:30 pm
Zoom virtual meeting London, United Kingdom + Google Map
£295.00

The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.

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