9:30 am
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Assertiveness and Managing Conflict – Live remote virtual – 1 day course
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Find out more »Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Find out more »Customer Service & Customer Care 1 Day Live Remote Course
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Find out more »Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
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