Selling and Customer Service
Calendar of Events
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Introduction to Selling – Sales training course – 1 day live remote training
Introduction to Selling – Sales training course – 1 day live remote training
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
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Customer Service & Customer Care – Live Remote Virtual Training
Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
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Mediation Skills 1 day CPD accredited – Face to face workshop
Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
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Telephone Skills and Customer Care – Live Remote Virtual Training
Telephone Skills and Customer Care – Live Remote Virtual Training
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Telesales and Telemarketing – CPD accredited course – 1 day Open Face to Face Workshop
Telesales and Telemarketing – CPD accredited course – 1 day Open Face to Face Workshop
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
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Negotiation Skills – CPD accredited – Live Remote Virtual Training
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
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Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Negotiation Skills – CPD accredited – Face to Face 1 day training course
Negotiation Skills – CPD accredited – Face to Face 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
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1 event,
Introduction to Selling – Sales training course – 1 day – Face to Face Course
Introduction to Selling – Sales training course – 1 day – Face to Face Course
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
1 event,
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
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1 event,
Mediation Skills 1 day CPD accredited – Live remote training course
Mediation Skills 1 day CPD accredited – Live remote training course
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
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