Events
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Assertiveness Skills – Live Remote Virtual Training
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
£295.00 -
Managing the Difficult Appraisal – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
£295.00 -
Introduction to Selling – Live Remote Virtual Training
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
£295.00 -
Time Management – Live Virtual Remote Training
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
£295.00 -
Assertiveness and Managing Conflict – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
£295.00 -
Appraisal Skills – Live Remote Virtual Training
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
£295.00 -
Performance Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details
£295.00 -
Managing Difficult Employees – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
£295.00 -
Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
£295.00 -
High Impact Writing Skills – 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course […]
£295.00 -
Managing the Difficult Appraisal – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
£295.00 -
Coaching for Managers – Live Remote Virtual Training
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
£295.00 -
Email and Letter Writing – Live Remote Virtual Training
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
£295.00 -
Interviewing Skills – Live Remote Virtual Training
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
£295.00 -
Delegation Skills – Live Remote Virtual Training
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
£295.00 -
Complaint Handling – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.
£295.00 -
Letter and Report Writing – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
£295.00 -
Managing Meetings & Remote Meetings – Live Remote Virtual Training
People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and […]
£295.00 -
Account Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe primary responsibilities of account managers are to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. Full Course Details
£295.00 -
Advanced Presentation Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
£295.00