Events
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Complaint Handling – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation.
£295.00 -
Assertiveness Skills – Live Remote Virtual Training
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
£295.00 -
Coaching for Managers – Live Remote Virtual Training
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
£295.00 -
Time Management – Live Remote Virtual Training
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
£295.00 -
Mediation Skills – Live Remote Virtual Training
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
£295.00 -
Introduction to Selling – Live Remote Virtual Training
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
£295.00 -
Leadership and Team Building – Live Remote Virtual Training
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
£295.00 -
Time Management with Microsoft Outlook – Live Remote Virtual Training
In this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook 2010. Full Course Details
£295.00 -
Performance Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details
£295.00 -
Assertiveness and Managing Conflict – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
£295.00 -
Disciplinary Procedures – Live Remote Virtual Training
Our one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
£295.00 -
Advanced Presentation Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
£295.00 -
Presentation Skills 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
£590.00 -
Negotiation Skills – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
£295.00 -
High Impact Writing Skills – 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course […]
£295.00 -
Managing Meetings – Live Remote Virtual Training
People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and […]
£295.00 -
Letter and Report Writing – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
£295.00 -
The New Manager – 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
£590.00 -
Account Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe primary responsibilities of account managers are to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. Full Course Details
£295.00 -
Dealing With Difficult People – Live Remote Virtual Training
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
£295.00
