Negotiation Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
The New Manager – 2 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Customer Service & Customer Care 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Delegation Skills
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIt is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
Assertiveness Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Leadership and Team Building – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Stress Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Training the Trainer – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Introduction to Selling – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Time Management – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Assertiveness and Managing Conflict – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Performance Management – 1 Day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Full Course Details
Customer Service & Customer Care 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Appraisal Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Managing the Difficult Appraisal – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
High Impact Writing Skills – 1 day training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course […]
Interviewing Skills – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Coaching for Managers – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Delegation Skills
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomIt is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
Managing the Difficult Appraisal – 1 day
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThe course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
