Live, virtual, remote-online training course
This CPD accredited workshop is tailored to the needs of delegates who already retain business writing skills and those who would like to gain further knowledge on useful email and letter writing tools, tips and techniques and also includes constructive email, letter and report templates.
The cost of our courses are £295 plus VAT per person for open courses.
COURSE AIMS & OBJECTIVES
Following this course delegates will:
- Be able to write more effective emails and letters in less time
- Learn how to write emails, letters and reports that interest the reader and increase the power to influence
- Learn to use several new techniques which will take the pain out of preparing a longer letter or report
- Develop confidence in their written communication skills
COURSE AGENDA
Below is a proposed course agenda. Please keep in mind that Total Success Training prides itself on the bespoke nature of our training courses. Feel free to contact us to discuss exactly how and what you would like the course to look like and we can tailor it to your needs.
- Key steps to ensure successful email and letter writing
- Collecting and sequencing ideas
- Planning and structuring your emails and letters
- How to interest and persuade the reader
- Writing in plain English
- Punctuation and grammar exercises
- Design, presentation and layout
- How to write emails and letters dealing effectively with complaints
- How to use language that is assertive, persuasive and customer caring
Course Dates
Wed
27
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
March 27 at 9:30 am - 4:00 pm
Apr
08
Letter, Email and Report Writing – 1 day – CPD accredited course – Live remote training course
April 8 at 9:30 am - 3:30 pm
Apr
24
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
April 24 at 9:30 am - 4:00 pm
May
06
Letter, Email and Report Writing – 1 day – CPD accredited course – Face to Face Course
May 6 at 9:30 am - 4:00 pm
May
07
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
May 7 at 9:30 am - 3:30 pm
May
17
High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
May 17 at 9:30 am - 3:30 pm
Jun
03
Email and Letter Writing – 1 day – CPD accredited – Face to Face Course
June 3 at 9:30 am - 4:00 pm
Jun
14
High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
June 14 at 9:30 am - 3:30 pm
Jun
17
Letter, Email and Report Writing – 1 day – CPD accredited course – Live virtual course
June 17 at 9:30 am - 3:30 pm
Jul
12
High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
July 12 at 9:30 am - 3:30 pm