The focus of the training is to develop manager’s appraisal skills to deliver effective appraisal interviews. This proposal sets out how we would design and train an appraisal course focussing on the delivery of effective appraisal, performance review and interview skills

 

Course Aims and Objectives

  • The programme is highly participative and experiential – participants conduct and review appraisal examples
  • The focus of the training is to develop manager’s appraisal skills to deliver effective appraisal interviews. This proposal sets out how we would design and train an appraisal course focusing on the delivery of effective appraisal, performance review and interview skills
  • All sessions are covered in a comprehensive Appraisal Skills course manual that doubles as a useful post-course reference for future development

Course Programme

The course will be based around the agreed structure of your organisation’s appraisal process:

  • It will focus on the practical use of your forms and use your guidelines throughout
  • How to assess accurately the appraisee’s performance criteria
  • What are the most effective communication tools for an effective appraisal and how to use them
  • How to avoid appraisal pitfalls
  • How to set meaningful objectives and follow-up on them
  • How to handle below par performance issues

 

Pre/Post Course Support

Prior to conducting a course your training co-ordinator will have had the opportunity to liaise with one of our lead trainers who will begin to breakdown your companies objectives.

A key part of their process is understanding what led to your decision to improve your team.

We will incorporate all your current training materials to build in effective role plays and discussions suited specifically to your organisational needs.

Before each course delegates will have completed:

  • The pre-course questionnaire (Including personal objectives for the session)
  • A 5 minute training session that will be delivered during the course.

After the course each delegate will receive:

  • A CPD Accredited Certificate
  • A Comprehensive course manual
  • Additional resources beneficial to your continued learning
  • Video analysis and critique (Depending on delegate numbers)

Your organisation will receive:

  • Constructive feedback on the delegates progression
  • A roadmap for continued learning specifically to your needs

 

Proposed One-Day Course Agenda

This is a proposed agenda for the course.

Morning9.30-1.00 / Afternoon 2.00-5.30

Understanding the appraisal process

We will start by getting our delegates to think about the benefits of the appraisal process to the organization, to their team and to them. We will explain how to use the performance appraisal as a key tool to achieving their team’s yearly objectives.

The interview structure

In this session we will give them tips and techniques to prepare for and to conduct a productive appraisal – from pre-appraisal preparation to setting up the room for effective communication

Communication skills

One of the key needs of the appraiser is how to conduct the appraisal so that it is used as a tool for increasing productivity and morale. We will explain the key communication skills that the expert appraiser uses for maximum results.

Reviewing past performance

The biggest fear of many appraisers is how to criticise members of their team, especially if their performance is sub-standard. With a combination of tried and tested techniques we will give delegates the confidence to approach any issue with confidence.

Setting clear and realistic objectives

The key to a great appraisal is what happens after the appraisal – how the objectives were met. Goal and objectives setting is vital to the overall success of the performance appraisal so in this session we get delegates to understand the essentials of setting strong objectives and how to ensure they are motivational.

Completing the appraisal form

An essential criterion for follow-up is the recording of agreed goals. We will give delegates lots of tips on how to complete this and how to integrate them into day-to-day actions of the appraisee.

How to avoid appraisal pitfalls

There are many reasons for appraisals that fail to deliver.

  • Discussing poor performance professionally
  • Dealing with non-responsive and difficult appraise reactions to the appraisal

Course close and paperwork

All delegates will complete an action plan that can be used to evaluate the skills learned from the day.

Download – Typical Appraisal Skills Proposal

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