May 2024
Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Find out more »Interviewing Skills – CPD Accredited – Face to Face training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Find out more »Presentation Skills 2 day – CPD accredited course – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Stress Management – 1 day training course – Face to Face Workshop
Our courses have a proven track record in stress reduction and managing stress at work.
Find out more »Managing Difficult Employees – 1 Day – Open Face to Face Workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Find out more »Managing Meetings & Remote Meetings – Face to Face Course
People at all levels of an organisation have to run meetings and they have responsibility for making the best use not only of their own time but that of the other participants too. That means learning more than just excellent meeting technique. It means involving and focusing the group, using the power of persuasion and reaching agreement constructively. This course will enable people to organise and chair meeting that are more effective and more motivating for those that attend. Agenda…
Find out more »Training the Trainer – 1 day – CPD Accredited Course – Face to Face training
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Find out more »Mediation Skills – Live Remote Virtual Training – 1 day course
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Find out more »Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for non-sales people Organisation strategies for future sales Account planning for initial contacts and follow up calls Understanding ‘why’ customers buy How to make quality appointments…
Find out more »Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and engaging live content using remote platforms such as Zoom, Teams or Webex. Live Remote Virtual Course This course will be run virtually via Zoom.com. The…
Find out more »Dealing With Difficult People – 1 day Face to Face course – CPD Accredited
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Find out more »Performance Management Training Course – 1 Day Live Virtual Remote Course
One of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and skills to achieve those goals. This course will help you to improve the direction, motivation and goal achievement of your team. Defining performance problems and problem employees Effective action plans Essential follow-up and keeping the employee on track How to give positive criticism and feedback Motivation theory and practice Motivating…
Find out more »Presentation Skills 1 day – Face to Face CPD accredited training
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Find out more »Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Find out more »Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Find out more »Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Find out more »Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Find out more »Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Find out more »Assertiveness and Managing Conflict – Face to face workshop – 1 day
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
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