Events
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Telesales and Telemarketing – 1 day Open Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Get Tickets £395.00 -
Mediation Skills 1 day CPD accredited – Face to face workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomThe role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Get Tickets £395.00 -
Training the Trainer – 2 day CPD Accredited course – Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Get Tickets £790.00 -
High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, […]
Get Tickets £295.00 -
Account Management – 1 Day – Live remote virtual training course
Zoom virtual meeting London, United KingdomThis one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design […]
Get Tickets £295.00 -
Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course
Zoom virtual meeting London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Get Tickets £295.00 -
Delegation Skills – Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomIt is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to […]
Get Tickets £295.00 -
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Get Tickets £395.00 -
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Zoom virtual meeting London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Get Tickets £295.00 -
Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Get Tickets £395.00 -
Interview skills for the interviewee – 1 day Face to Face course
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomThe aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the […]
Get Tickets £395.00 -
Presentation Skills 2 day course – CPD Accredited – Open Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
£790.00 -
Time Management with Microsoft Outlook – CPD Accredited – 1 Day Live Remote Virtual Training
Zoom virtual meeting London, United KingdomIn this training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you […]
Get Tickets £295.00 -
Disciplinary Procedures – CPD accredited – 1 day Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Get Tickets £295.00 -
Performance Management Training Course – 1 Day Live Virtual Remote Course
Zoom virtual meeting London, United KingdomOne of the main responsibilities of the modern manager is to analyse the strengths and weaknesses of your team in relation to its goals and to provide the motivation and […]
Get Tickets £295.00 -
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Appraisal Skills – 1 day – CPD Accredited – Live remote course
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Get Tickets £295.00 -
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Zoom virtual meeting London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Get Tickets £295.00 -
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
The Whitechapel Building, 10 Whitechapel High St, London, E1 8QS 150 Minories, London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Get Tickets £395.00 -
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Get Tickets £295.00 -
Assertiveness and Managing Conflict – Live remote virtual – 1 day course
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Get Tickets £295.00
