Calendar of Events
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2 events,
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Stress Management – 1 day training course – Face to Face Workshop
Stress Management – 1 day training course – Face to Face Workshop
Our courses have a proven track record in stress reduction and managing stress at work.
1 event,
Time Management – 1 day – CPD Accredited – Face to Face training course
Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
2 events,
Managing the Difficult Appraisal – Live Remote Virtual Training
Managing the Difficult Appraisal – Live Remote Virtual Training
The course is designed to give delegates many practical tips and techniques and help them get the best out of every performance appraisal.
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
1 event,
Account Management – 1 Day – Live remote virtual training course
Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for […]
1 event,
Leadership and Team Building – CPD Accredited – Live remote training course
Leadership and Team Building – CPD Accredited – Live remote training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
0 events,
0 events,
5 events,
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
This course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Negotiation Skills – CPD accredited – Live Remote Virtual Training
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Complaint Handling – 1 Day – Live remote training course
Complaint Handling – 1 Day – Live remote training course
This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint […]
0 events,
3 events,
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
Appraisal Skills – Live Remote Virtual Training Course – CPD Accredited
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Complaint Handling – 1 Day – Live remote training course
Complaint Handling – 1 Day – Live remote training course
This training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint […]
2 events,
Train the Trainer – Writing, structuring and delivering live remote training courses via Zoom – 2 Day – CPD accredited
Total Success have been running successful Train the Trainer courses since 1995. This two-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills. It is full of practical tools and techniques to enable you to both write and deliver interesting and […]
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
6 events,
Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Customer Service & Customer Care – Live Remote Virtual Training
Customer Service & Customer Care – Live Remote Virtual Training
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Presentation Skills 1 day – CPD accredited training – Live remote course
Presentation Skills 1 day – CPD accredited training – Live remote course
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
0 events,
0 events,
2 events,
Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course
Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course
The aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare […]
Leadership and Team Building – CPD Accredited – 1 day Face to Face Training Course
Leadership and Team Building – CPD Accredited – 1 day Face to Face Training Course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
1 event,
Stress Management – 1 day – Live remote training course
Stress Management – 1 day – Live remote training course
Our courses have a proven track record in stress reduction and managing stress at work.
4 events,
Training the Trainer – 2 day CPD Accredited – Live remote course
This course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Mediation Skills 1 day CPD accredited – Face to face workshop
Mediation Skills 1 day CPD accredited – Face to face workshop
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Interviewing Skills – CPD Accredited – Face to Face training course
Interviewing Skills – CPD Accredited – Face to Face training course
Our one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
6 events,
Train the Trainer – 1 day – CPD Accredited – Live remote course
Train the Trainer – 1 day – CPD Accredited – Live remote course
This one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Telephone Skills and Customer Care – Live Remote Virtual Training
Telephone Skills and Customer Care – Live Remote Virtual Training
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Delegation Skills – Live Remote Virtual Training Course
Delegation Skills – Live Remote Virtual Training Course
It is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
0 events,
0 events,
3 events,
The New Manager – CPD Accredited – 2 day Live remote training
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Project management for non-project managers – 1 day – CPD accredited training course – Open Face to Face Workshop
Project management for non-project managers – 1 day – CPD accredited training course – Open Face to Face Workshop
The course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
3 events,
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
This one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Negotiation Skills – CPD accredited – Face to Face 1 day training course
Negotiation Skills – CPD accredited – Face to Face 1 day training course
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
3 events,
Time Management – 1 day – CPD Accredited – Live remote training course
Time Management – 1 day – CPD Accredited – Live remote training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Managing Difficult Employees – 1 Day – Live remote virtual course
Managing Difficult Employees – 1 Day – Live remote virtual course
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Coaching for Managers – 1 day – CPD Accredited – Face to Face Training Course
Our ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
3 events,
The New Manager – CPD Accredited – 2 day face to face training course
If you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course
Dealing With Difficult People – 1 day – CPD Accredited – Live remote training course
This course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
3 events,
High Impact Writing Skills – 1 day Live Remote Training course
High Impact Writing Skills – 1 day Live Remote Training course
This high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course […]
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
0 events,
0 events,
2 events,
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
Email and Letter Writing – 1 day – CPD accredited – Face to Face course
Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Stress Management – 1 day training course – Face to Face Workshop
Stress Management – 1 day training course – Face to Face Workshop
Our courses have a proven track record in stress reduction and managing stress at work.
1 event,
Time Management – 1 day – CPD Accredited – Face to Face training course
Time Management – 1 day – CPD Accredited – Face to Face training course
Time management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
1 event,
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
Managing Difficult Employees – 1 Day – Open Face to Face Workshop
People-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
4 events,
Account Management – 1 Day – Live remote virtual training course
Account Management – 1 Day – Live remote virtual training course
This one day Account Management training course ensures that account managers are able to foster client relationships; work with sales and marketing teams to prepare presentations and sales pitches; design marketing strategies and media proposals; handle client communications and write client reports; and communicate client agendas to other staff members. We cover: Sales skills for […]
Mediation Skills 1 day CPD accredited – Live remote training course
Mediation Skills 1 day CPD accredited – Live remote training course
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
Presentation Skills 1 day – CPD accredited training – Open Face to Face Workshop
Excellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
0 events,
0 events,
0 events,
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