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Our ‘Correcting Poor Performance and Disciplinary Procedures Course manual’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively. It’s not just about getting rid of difficult staff, the modern manager must know the correct procedures for dealing with under-performing staff and how to conduct a disciplinary meeting effectively. The manual also give tips and techniques for improving staff performance; understanding what is a disciplinary procedure; carrying out a disciplinary meeting and interview effectively.

Thank you very much. One of the most useful training courses I have ever attended. Hope to meet you again.

— Kevin McGovern, Cable and Wireless