£5.99 ex VAT



Selling on the telephone is very different from face-to-face sales and a telesales team require a specific set of skills and techniques if they are to be successful. It is not enough just to give them a contact list and tell them to ‘get on with it’. Successful results in telephone sales is a by product of successful telesales training.

Lively, constructive, honest and easy to follow, I found the Presentation Skills course very useful.

— Dale Tillock, East London and the City Mental Health Trust