Events for January 2019

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Calendar of Events

Calendar of Events
Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
	1	2	3	4	5	6
7 Leadership and Team Building – 1 day Stress Management – 1 day	8 High Impact Writing Skills – 1 day training course Appraisal Skills – 1 day	9 Training the Trainer – 1 day	10 Introduction to Selling – 1 day Time Management – 1 day	11 Coaching for Managers – 1 day Interviewing Skills – 1 day	12	13
14 Telephone Skills and Customer Care – 1 day Training the Trainer – 2 day	15 Training the Trainer – 2 day Project management for non-project managers – 1 day	16 Disciplinary Procedures – 1 day Presentation Skills 1 day	17 Managing the Difficult Appraisal – 1 day	18 Time Management with Microsoft Outlook – 1 day Training the Trainer – 1 day	19	20
21 Assertiveness Skills – 1 day Time Management – 1 day	22 Dealing With Difficult People – 1 day Managing Difficult Employees – 1 Day	23 Letter and Report Writing – 1 day Presentation Skills 2 day	24 Presentation Skills 2 day Telesales and Telemarketing – 1 day	25 Assertiveness and Managing Conflict – 1 day PowerPoint Presentation Skills – 1 day	26	27
28 Advanced Presentation Skills – 1 day Managing Meetings Account Management – 1 Day	29 Mediation Skills 1 day Interview skills for the interviewee	30 Negotiation Skills – 1 day The New Manager – 2 day	31 The New Manager – 2 day Customer Service & Customer Care 1 day

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