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Telephone Skills and Customer Care – 1 day

January 14 at 9:30 am - 5:30 pm

|Recurring Event (See all)

One event on 13/02/19 at 9:30am

One event on 13/03/19 at 9:30am

One event on 10/04/19 at 9:30am

One event on 08/05/19 at 9:30am

One event on 05/06/19 at 9:30am

£295

If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.

Full Course Details

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Details

Date:
January 14
Time:
9:30 am - 5:30 pm
Cost:
£295
Event Categories:
,

Venue

&Meetings, Cheapside
107 Cheapside
London, EC2V 6DN United Kingdom
+ Google Map
Phone:
0800 073 0499