- This event has passed.
Telephone Skills and Customer Care – 1 day
14/01/19 at 9:30 am - 5:30 pm
|Recurring Event (See all)
One event on 13/02/19 at 9:30 am
One event on 13/03/19 at 9:30 am
One event on 10/04/19 at 9:30 am
One event on 08/05/19 at 9:30 am
One event on 05/06/19 at 9:30 am
If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers First’ attitude to delivering service effectively and consistently. Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Full Course Details