Selling and Customer Service
Calendar of Events
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Negotiation Skills – 1 day
Negotiation Skills – 1 day
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
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Introduction to Selling – 1 day
Introduction to Selling – 1 day
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
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1 event,
Customer Service & Customer Care 1 day
Customer Service & Customer Care 1 day
Total Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
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1 event,
Negotiation Skills – 1 day
Negotiation Skills – 1 day
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
0 events,
1 event,
Telesales and Telemarketing – 1 day
Telesales and Telemarketing – 1 day
This course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
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1 event,
Mediation Skills 1 day
Mediation Skills 1 day
The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance.
2 events,
Introduction to Selling – 1 day
Introduction to Selling – 1 day
Most people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Telephone Skills and Customer Care – 1 day
Telephone Skills and Customer Care – 1 day
Total Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
0 events,
0 events,
0 events,
0 events,
1 event,
Negotiation Skills – 1 day
Negotiation Skills – 1 day
Our Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
