Assertiveness and Managing Conflict – Live remote virtual 1 day
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Customer Service & Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Time Management with Microsoft Outlook – 1 day – CPD Accredited Course – Live remote training course
Zoom virtual meeting London, United KingdomIn this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Full Course Details
Introduction to Selling – Sales training course – 1 day live remote training
Zoom virtual meeting London, United KingdomMost people possess the ability to sell and negotiate and our trainers use their 20 years of selling and training experience to increase the confidence and competence of potential sales ‘superstars’.
Assertiveness Skills Training – 1 day – CPD accredited course – Face to face workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Time Management – 1 day – CPD Accredited – Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Appraisal Skills – 1 day – CPD Accredited – Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day appraisal course will teach delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise.
Interviewing Skills – CPD Accredited – 1 Day Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
High Impact Writing Skills – 1 day training course – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomThis high impact writing course focuses on the effect effective writing can make on performance and productivity at work. Although effective writing is an important part of the modern business, few employees receive help with documents or writing guidance. Many employees admit that they feel insecure about their composition, structure and writing skills. This course […]
Telephone Skills and Customer Care – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Telesales and Telemarketing – Live Remote Virtual Training – 1 Day CPD Accredited
Zoom virtual meeting London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Leadership and Team Building – CPD Accredited – 1 day Face to Face Training Course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Training the Trainer – 1 day – CPD Accredited Course – Face to Face training workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Negotiation Skills – CPD accredited – 1 day Face to Face training course
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomOur Negotiation Training courses are designed to deliver vital negotiation skills, tips and techniques to delegates who need new and different methods to improve and enhance their overall results when negotiating with colleagues, staff members or clients.
Telesales and Telemarketing – 1 day Open Face to Face Workshop
&Meetings, 150 Minories, London, EC3N 1LS 150 Minories, London, United KingdomThis course has been developed for telemarketers who make a significant number of prospecting calls and telesales professionals who have to handle a large number of incoming sales calls.
Time Management – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Managing Difficult Employees – 1 Day – Live remote virtual course
Zoom virtual meeting London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
Zoom virtual meeting London, United KingdomThis 1 day CPD accredited course will teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.