£5.99 ex VAT

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Description

Assertiveness is one of the essential skills in the modern working environment. There are many benefits of being assertive such as; better time management, increased ability to manage staff and customers; increased self esteem and the ability to negotiate more effectively.  Assertiveness training will provide delegates with effective tactics to build courage and manage difficult, demanding and aggressive behaviours.

Really understood the issues and topics at work, gave frank and honest help. Broke down area’s to problem solve. Seemed to relate easily to matters in hand.

— Danny Boyce