Zoom virtual meeting
Training the Trainer – 2 day CPD Accredited course – Remote live training
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Email and Letter Writing – 1 day – CPD accredited – Live virtual course
Zoom virtual meeting London, United KingdomOur letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates.
Assertiveness Skills – Live Remote Virtual Training – 1 day – CPD accredited course
Zoom virtual meeting London, United KingdomAssertiveness training will provide delegates with effective tactics to build courage and defy work bullies.
Complaint Handling – 1 Day – Live remote training course
Zoom virtual meeting London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst […]
Assertiveness and Managing Conflict – Live remote virtual – 1 day course
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Customer Service & Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Delegation Skills – Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomIt is recognised that the best managers are the ones who can delegate. The modern manager, with ever increasing work loads and responsibilities must use the delegation of responsibility to encourage career growth amongst his/her staff. Our programme enables delegates to understand the techniques and strategies that will allow them to use Delegation as a […]
Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Stress Management – Live Remote Virtual Training 1 day course
Zoom virtual meeting London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
Train the Trainer – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Telephone Skills and Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
The New Manager – CPD Accredited – 2 day Live remote training
Zoom virtual meeting London, United KingdomIf you are on your way to becoming a new manager or would like to learn the fundamentals of how to become a better manager then this will be the ideal course for you.
Presentation Skills 2 day – CPD accredited course – Live remote course
Zoom virtual meeting London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Time Management – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
Managing Difficult Employees – 1 Day – Live remote virtual course
Zoom virtual meeting London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
Zoom virtual meeting London, United KingdomExcellent presentation skills using PowerPoint will give you a platform to demonstrate your communication skills, influencing abilities and promotion potential.
Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Zoom virtual meeting London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Dealing With Difficult People – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Advanced Presentation Skills – CPD Accredited – 1 day – Live Remote Virtual Course
Zoom virtual meeting London, United KingdomThis course is designed to help those who have some experience of making presentations to strengthen their existing skills to create a more professional impact.
