Zoom virtual meeting
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Telephone Skills and Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Telephone Skills and Customer Care course for those wishing to learn telephone etiquette and handling customers on the telephone.
Get Tickets £295.00 -
Dealing With Difficult People – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomThis course will cover mediation and will show delegates how valuable managing and mediating conflict is when managing or handling difficult staff/employees
Get Tickets £295.00 -
Leadership and Team Building – CPD Accredited – 1 day live remote virtual training course
Zoom virtual meeting London, United KingdomOur Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams.
Get Tickets £295.00 -
Managing Difficult Employees – 1 Day – Live remote virtual course
Zoom virtual meeting London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Get Tickets £295.00 -
PowerPoint Presentation Skills – Live Remote Virtual Training – 1 day course
Zoom virtual meeting London, United KingdomThis 1 day CPD accredited course will teach you the skills and techniques which will give you both the confidence and competence to enjoy making PowerPoint presentations. We will be giving action points which can help you to sharpen your presentation image; master the complexities of this exciting method of presenting information; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Get Tickets £295.00 -
Coaching for Managers – Live Virtual Remote Training – 1 Day – CPD Accredited
Zoom virtual meeting London, United KingdomOur ‘Coaching for Managers’ one-day course will show delegates tried and tested methods about 1-2-1 training; executive coaching and how to develop people in order to improve productivity and motivation.
Get Tickets £295.00 -
Time Management – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomTime management is a crucial factor in work and our time management courses are created to ensure that delegates can make their time keeping as efficient and effective as possible.
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Stress Management – Live Remote Virtual Training – CPD Accredited
Zoom virtual meeting London, United KingdomOur courses have a proven track record in stress reduction and managing stress at work.
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Interview skills for the Interviewee – 1 Day – Live Virtual Remote Course
Zoom virtual meeting London, United KingdomThe aim of this one-day course is teach delegates the tips, techniques, strategies and the art of the successful recruitment interview and how to be the perfect interviewee for the role. Course aims and objectives for interviewees To enable delegates to evaluate the most effective ways of responding to questions To enable delegates to prepare […]
Get Tickets £295.00 -
Interviewing Skills – CPD Accredited – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomOur one-day interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Get Tickets £295.00 -
Presentation Skills 1 day – CPD accredited training – Live remote course
Zoom virtual meeting London, United KingdomExcellent presentation skills give you a platform to demonstrate your sales skills, leadership qualities, communication skills, influencing abilities and promotion potential. Our objective over the two days is to teach you the skills and techniques that will give you both the confidence and competence to enjoy making presentations in all situations. We will be giving action points to sharpen your image; reduce nerves; allow you to appear both confident and competent and increase your credibility in the eyes of colleagues and clients.
Get Tickets £295.00 -
Training the Trainer – 2 day CPD Accredited course – Remote live training
Zoom virtual meeting London, United KingdomThis course will also benefit those who have become Training Managers and wish to know the fundamentals of developing organisational training programmes focusing on implementing training policy and improving staff competency levels.
Get Tickets £590.00 -
Train the Trainer – 1 day – CPD Accredited – Live remote course
Zoom virtual meeting London, United KingdomThis one-day course is essential if you have just been promoted to a training or coaching role or you wish to refresh your training skills.
Get Tickets £295.00 -
Time Management with Microsoft Outlook – 1 Day Live Remote Virtual Training
Zoom virtual meeting London, United KingdomIn this 1 day CPD accredited training course, as well as learning how to use Outlook as a tool to manage your tasks, calendar, meetings, delegations, contacts and emails, we will also introduce you to some of the new features of Outlook Live Remote Virtual Course This course will be run virtually via Zoom.com. The […]
Get Tickets £295.00 -
Disciplinary Procedures – CPD accredited – 1 day Live Remote Virtual Training Course
Zoom virtual meeting London, United KingdomOur one-day ‘Correcting Poor Performance and Disciplinary Procedures Course’ addresses the problem that, in a recent survey showed that 75% of UK managers were unaware of the correct procedures for how to discipline employees effectively.
Get Tickets £295.00 -
Assertiveness and Managing Conflict – Live remote virtual – 1 day course
Zoom virtual meeting London, United KingdomThis course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
Get Tickets £295.00 -
Customer Service & Customer Care – Live Remote Virtual Training
Zoom virtual meeting London, United KingdomTotal Success run a one-day Customer Service and Customer Care course for those wishing to learn tips and techniques on how to; handle different customers.
Get Tickets £295.00 -
Complaint Handling – 1 Day – Live remote training course
Zoom virtual meeting London, United KingdomThis training programme is designed for professionals who have to respond to customer complaints. The focus is to instil an ethos of ‘looking after the needs of the customer’ whilst maintaining the objectives and core values and of the organisation. It covers the following subjects handling complaints calmly and effectively, customer service, assertive negotiation, complaint […]
Get Tickets £295.00 -
Project management for non-project managers – 1 day – CPD accredited training course – Live remote course
Zoom virtual meeting London, United KingdomThe course is designed to help delegates organise their workload while planning a project. This is done with the aid of Gantt charts and project management templates, tools and techniques.
Get Tickets £295.00 -
Managing Difficult Employees – 1 Day – Live remote virtual course
Zoom virtual meeting London, United KingdomPeople-problems, like people themselves, come in all sorts of shapes and sizes: some are trivial, minor irritations, while others are more substantial and seriously impair relationships or performance of a job to be done.
Get Tickets £295.00