Our Leadership and Teambuilding training courses are designed to improve leadership skills and allow our delegates to be able to lead successful and high performing teams. Our team building workshops are packed full of useful teamwork training exercises, tips and techniques that new and experienced managers will find essential in showing how to lead effectively and will put them on the steady route of becoming successful managers and team leaders.

 

Course Aims and Objectives

This course had been designed to teach delegates the basic fundamentals of management strategy and enable them to motivate individuals and teams towards higher productivity. They will also be learning time-tested tools and techniques which will increase their competence and confidence in leadership and team development. We have designed it to be practical in its focus and will enable managers to:

  • Motivate staff through good communication skills
  • Be competent at setting goals, standards and objectives
  • Handle difficult situations and be able to deal with awkward employees

Course Programme

The following training modules are designed to build the competence and confidence of new and experienced professionals in ‘people management’. Each module can be used as a stand alone training session but each is complementary to the others and form a comprehensive skills guide to getting the most out of your staff.

  • Analysing your leadership style
  • Team development issues
  • Are you a leader or a manager?
  • Essential management skills
  • Setting standards and follow up
  • Developing your own leadership development strategy
  • Motivation theory and practice
  • Managing conflict
  • Appraisal/development skills
  • Analysing training needs
  • Decision making
  • Creating a team identity
  • Pre-empting conflict

At the end of the course the delegates will develop their own training action plan which they will use as work assignments.

Pre/Post Course Support

Prior to conducting a course your training co-ordinator will have had the opportunity to liaise with one of our lead trainers who will begin to breakdown your companies objectives.

A key part of their process is understanding what led to your decision to improve your team.

We will incorporate all your current training materials to build in effective role plays and discussions suited specifically to your organisational needs.

Before each course delegates will have completed:

  • The pre-course questionnaire (Including personal objectives for the session)
  • A 5 minute training session that will be delivered during the course.

After the course each delegate will receive:

  • A CPD Accredited Certificate
  • A Comprehensive course manual
  • Additional resources beneficial to your continued learning
  • Video analysis and critique (Depending on delegate numbers)

Your organisation will receive:

  • Constructive feedback on the delegates progression
  • A roadmap for continued learning specifically to your needs

 

Proposed One-Day Course Agenda

This is a proposed agenda for the course.

Morning9.30-1.00 / Afternoon 2.00-5.30

Management and Leadership

One of the unifying characteristics of high performing managers is their ability to recognise situations and act accordingly; this is the basis of situational leadership. Each manager will be able to analyse their own management style and assess its impact on the knowledge, attitude and skills of their team members. From this the managers will develop a situational action plan for the team and its individual members.

Situational leadership

One of the unifying characteristics of high performing managers is their ability to recognise situations and act accordingly; this is the basis of situational leadership. Each delegate will be able to analyse their own management style and assess its impact on the knowledge, attitude and skills of their team members. From this the delegates will develop a situational action plan for the team and its individual members.

Effective Team-Work For Managers

We will examine the factors which contribute to effective team work and how these can be implemented into new teams. We will also use team building exercises which are designed to allow groups to examine the way in which teams work together to produce best results. The focus is on how, using collaborative approaches to solving problems, teams become more understanding of each other’s strengths and are more able to handle problems effectively.

Our training is carried out in a risk-free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including video and audio scenarios, workshops and group exercises to enhance the learning process.

Giving feedback to colleagues in difficult situations

The ability to give constructive, positive feedback to colleagues in a way which enables them to do their job better is one of the real skills in ‘people management’. Skills needed are communication, assertiveness and the ability to build rapport. This session will allow the group to practice these skills in ‘real situations’ and evaluate their own personal strengths and weaknesses.

  • How to give positive criticism and feedback
  • Using praise as a catalyst for future excellence
  • Defining performance problems and problem employees
  • Effective action plans and follow-up to keep the employee on track
  • Effective communication to overcoming conflict
  • How to deliver bad news

How to make effective team decisions

The ability to make effective decisions is one of the key skills of team leadership. This session will break down the five essential elements of effective decision making and how to use them to make both simple and complex team decisions. We will also show the most effective techniques to managing change situations and how to involve all staff in the decision-making process.

How to delegate effectively

The second biggest reason for business failure in the UK is the inability to delegate. Delegation is one of the cornerstones of effective time management as it enables managers to save huge blocks of time whilst developing and motivating staff. We will cover the ‘What, How and Why’ of delegating and how it builds strong teams.

Understanding team motivation and how to influence and persuade individuals

From theory to practice this module allows you to recognise the huge number of motivational opportunities and how to use them to build strong teams. This session develops into a blueprint of motivational ideas all managers can incorporate into their daily activities to improve morale and increase productivity.

  • Assessing the current state of motivation within your team
  • motivation theory and practice
  • motivating the demotivated employee to perform
  • SMART goal setting and how to follow-up
  • Setting standards and follow up

Course close and paperwork

All delegates will complete an action plan that can be used to evaluate the skills learned from the day.

 

Training methods

The focus of the training is to develop both managers and supervisors on the challenges they face everyday, maximise on current strengths and develop/share good working practises which may already exist. Each delegate will receive a workbook that contains all course materials and exercises.

Proposed methods of training will include:

  • Role-play (using video feedback depending on group size).
  • Group discussion.
  • Communication role-plays covering:
    • Influencing skills
    • Reviewing performance and behaviour
    • Giving feedback
  • Developing problem solving strategies
  • Video scenarios with discussion
  • Communication skills role-plays
  • Action planning

All our in-house training is tailored to your requirements, this is our standard In-House Agenda but bear in mind the course could be tailored to your needs.

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