Letter and Report Writing Course

Our letter and report writing course is tailored to the needs of delegates who already retain business writing skills and those who would like to gain further knowledge on:

• How to write a good report
• How to write effective letters
• How to write professionally
• How to write confidently
• How to write a standard letter
• How to write a formal report
• How to write a complaint letter

Our letter writing course will allow delegates to gain useful letter writing tools, tips and techniques and also includes constructive letter and report templates. Delegates who have trained with us have effectively applied the skills gained from this course to their everyday workplace correspondence. This productive course will also demonstrate the particulars of writing effective emails, whilst improving punctuation and grammar.

All organisations need to convey a professional image in every way to stay ahead of the competition. It is paramount that all pieces of written documentation are faultless. As your professional reputation can be enhanced or ruined by your correspondence, it is essential that the style, content and message is concise, correct and appropriate.

Reports must contain vital information that recommends action or allows the reader to make necessary decisions based on the information provided. When your report reaches a busy manager’s desk, your are competing with many other pieces of documentation and responsibilities that tie up the manager’s time and attention. Reports, therefore, need to be inviting and persuasive to allow your reader to read the report through to the end.

Letter and Report Writing Course Agenda

Morning – 9.30-1.00

Letter writing

• Key steps to ensure successful letter writing
• This part of the course concentrates on:
  • collecting and sequencing ideas
  • how to interest the reader
  • how to persuade the reader
  • writing in plain English
• Design, presentation and layout
• Letter writing exercises

Afternoon – 2.00-5.30

Report writing

• The four key steps to perfect reports
• This part of the course teaches the delegates the skills to :
  • prepare the report
  • design for success
  • decide what to say
  • review and publish the report
• Techniques for perfect report writing
• Report writing exercises
• Course close and paperwork

Course Dates

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Who will benefit from the course?

What are the best ways to produce effective letters and reports? This course is designed to lead to practical skills to enable delegates to be both competent and confident in their written communication. Our courses allow all staff to benefit from enhanced writing skills. The types of delegate we have trained previously are:

• Directors and senior managers
• Sales and fundraising staff
• Local government employees
• Managers, department heads, team leaders and supervisors
• Technical and academic team members
• Customer service staff

Why choose Total Success for your training?

• our lead trainers have over 18 years experience in training
• a maximum of 8 delegates means more time spent on individual needs
• we guarantee to run the course and will never cancel at the last moment
• free subscription to our monthly training newsletter

All open courses are trained in Central London at the St Giles Hotel.

Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

In-Company Courses

Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements

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